<?xml version="1.0" encoding="UTF-8"?><ns2:project xmlns:ns1="http://gtr.rcuk.ac.uk/gtr/api" xmlns:ns2="http://gtr.rcuk.ac.uk/gtr/api/project" xmlns:ns3="http://gtr.rcuk.ac.uk/gtr/api/fund" xmlns:ns4="http://gtr.rcuk.ac.uk/gtr/api/person" xmlns:ns5="http://gtr.rcuk.ac.uk/gtr/api/project/outcome" xmlns:ns6="http://gtr.rcuk.ac.uk/gtr/api/organisation" ns1:created="2026-08-26T13:36:10Z" ns1:href="http://gtr.ukri.org/gtr/api/projects/A72E54EE-91A5-4665-844C-AEE3C6E6E002" ns1:id="A72E54EE-91A5-4665-844C-AEE3C6E6E002"><ns1:links><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/persons/EEBE158F-B5C8-4274-9E8C-27AE50F38912" ns1:rel="PM_PER"/><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/organisations/7CD06F02-9A43-47AC-8521-21C8C77BC036" ns1:rel="LEAD_ORG"/><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/organisations/7CD06F02-9A43-47AC-8521-21C8C77BC036" ns1:rel="PARTICIPANT_ORG"/><ns1:link ns1:end="2023-09-29T23:00:00Z" ns1:href="http://gtr.ukri.org/gtr/api/funds/4AC9CF7C-B764-4CAB-8037-0CB5AF3F3C22" ns1:rel="FUND" ns1:start="2022-09-30T23:00:00Z"/></ns1:links><ns2:identifiers><ns2:identifier ns2:type="RCUK">10032824</ns2:identifier></ns2:identifiers><ns2:title>A.I. forecasting for restaurants' resilience in a volatile post-COVID world</ns2:title><ns2:status>Closed</ns2:status><ns2:grantCategory>Collaborative R&amp;D</ns2:grantCategory><ns2:leadFunder>Innovate UK</ns2:leadFunder><ns2:abstractText>Hospitality is the heart of every community. Never more so, than since the pandemic.

However the industry, a key pillar of the UK's economic and social success, employing c.3m people, is in crisis as it faces a perfect storm of challenges: Staff shortages, rising costs, disproportionally high business rates and VAT rate increase threaten insolvency to a quarter (22,000) of UK pubs and restaurants \[APPBG\].

25% of pubs, restaurants and hotels currently close for part of the week because of the UK's staff shortage of 200,000 vacancies across the sector\[Guardian2021\]\[Independent\]. Energy price rises of 54%\[MSE\] and food price hikes of avg.5% \[ONS\] due to inflation, Brexit and the conflict in Ukraine (major exporter of crops) highlight the need to reduce costs and minimise food waste (industry-wide c.&amp;pound;3bn annually). Business rates of avg.3-10% of turnover (Amazon pays 2%)\[APPBG\] and the VAT rate return to 20% (from 12.5%) are the last straw for a sector so critical to economic and social recovery but operating on minimal profit margins of avg.4%\[OTL\]. The sector needs extreme resilience to survive.

The key to resiliency lies in accurate demand forecasting.

Tenzo delivers predictive analytics and actionable business insights for restaurants and retail, delivered in-store, in real-time and on your phone.

Tenzo is now working with hundreds of locations such as Iberica, The Breakfast Club and Chilango and helps their clients:

* Improve gross margins up to 18%
* Reduce labour costs up to 10%
* Improved social review ratings by up to 0.5 stars
* Increase staff performance
* Reduce overhead and errors by automatically combining all business data sources - POS, Staff Scheduler, Social Media, Inventory Management, and more
* See all their data in one place on Web and Mobile
* Optimise purchasing and scheduling, in turn reducing wastage and labour cost by 10-20%.
* Increase their forecast accuracy by 25-50%.</ns2:abstractText></ns2:project>