710549SPRAT (Smart Phone Remote Analysis Technology)ClosedGRD Proof of ConceptInnovate UKIt is estimated that up to 14% of all mobile phones are returned annually for a variety of reasons and of those phones (equivalent to 2.88m in the UK) somewhere around 40% are returned with No Fault Found (NFF). This is a significant problem costing the UK mobile phone providers about £54m per annum. TMT First operates in the mobile device refurbishment sector and proposes to develop a software technology to minimise the quantity of NFF returns providing considerable savings to the industry.