<?xml version="1.0" encoding="UTF-8"?><ns2:project xmlns:ns1="http://gtr.rcuk.ac.uk/gtr/api" xmlns:ns2="http://gtr.rcuk.ac.uk/gtr/api/project" xmlns:ns3="http://gtr.rcuk.ac.uk/gtr/api/fund" xmlns:ns4="http://gtr.rcuk.ac.uk/gtr/api/person" xmlns:ns5="http://gtr.rcuk.ac.uk/gtr/api/project/outcome" xmlns:ns6="http://gtr.rcuk.ac.uk/gtr/api/organisation" ns1:created="2026-07-08T08:44:08Z" ns1:href="http://gtr.ukri.org/gtr/api/projects/D3DE3809-B2E9-4B43-8E62-2CCC2864400B" ns1:id="D3DE3809-B2E9-4B43-8E62-2CCC2864400B"><ns1:links><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/persons/229A2407-A594-45C3-A917-38039FD4E799" ns1:rel="PM_PER"/><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/organisations/95B514DC-F673-430E-8334-B8343FDA0872" ns1:rel="LEAD_ORG"/><ns1:link ns1:href="http://gtr.ukri.org/gtr/api/organisations/95B514DC-F673-430E-8334-B8343FDA0872" ns1:rel="PARTICIPANT_ORG"/><ns1:link ns1:end="2024-01-31T00:00:00Z" ns1:href="http://gtr.ukri.org/gtr/api/funds/23EFA33B-0DCE-43AC-8764-78C9E4F1E0F9" ns1:rel="FUND" ns1:start="2023-07-31T23:00:00Z"/></ns1:links><ns2:identifiers><ns2:identifier ns2:type="RCUK">10069422</ns2:identifier></ns2:identifiers><ns2:title>Harrison Carloss Customer Engagement Platform</ns2:title><ns2:status>Closed</ns2:status><ns2:grantCategory>Collaborative R&amp;D</ns2:grantCategory><ns2:leadFunder>Innovate UK</ns2:leadFunder><ns2:abstractText>We are building a Customer Engagement Platform to serve small and medium sized marketing agencies in order to help them meet the changing needs of clients within the ever-evolving technological landscape.

Our platform will provide an easy to use, technologically driven solution to the common issues faced by clients:

* I don't understand the information I am given
* I want more transparency around results and reporting
* I just want one centralised view
* I want our team to be able to communicate quickly and effectively
* I don't want to use multiple systems

The software will allow agencies to modernise their external offering to their clients, or amalgamate other solutions from multiple different 'off-the-shelf' providers.

Our aim is to ensure that whilst the software will drive efficiency within the agencies themselves, we are providing the ultimate end clients with a visually engaging, solutions focused user experience that means that agencies can spend more time being creative and focusing on the things that really matter.</ns2:abstractText></ns2:project>