700562Enabling People with Cognitive Impairment to Access Video Communication Through the v-connect Service (EPIC)ClosedGRD Proof of MarketInnovate UKRed Embedded has significant experience of providing video connections between people at home, in care homes and care providers. This has demonstrated the benefits of remote face to face support, most recently using the new “v-connect” video service. The user interface is a key in reducing barriers to adoption of any new technology. During the development significant testing went into the design of the user interface, particularly the use of the person’s own TV, although we recognised that this was not necessarily appropriate for people with substantive cognitive impairment. In a parallel piece of work, Designability undertook an EPSRC funded project, called InTouch, that examined the use of video by people with cognitive impairment. Considerable learning and understanding was derived from that project regarding the development of user interfaces that overcome the limitations of cognitive impairment. There is therefore strong synergy between the inTouch project and the v-connect service to facilitate remote care. There are significant numbers of people with cognitive impairments, such as learning difficulties, brain injury and dementia, who are potential beneficiaries of video consultation services. Individuals with these conditions have significant medication and other care needs, they are also at risk of concomitant conditions or co-morbidities and are often unable to travel. A service that combines the learning of the inTouch with the v-connect service has the potential to bring remote care to this more technologically difficult to reach demographic. This project will explore the market for the inTouch interface, integrated into the v-connect service. This will involve consideration of the needs of care providers and users, with commissioners reaction to the new proposition, balanced against the scope and cost of integrating the user interface and service. This project will provide objective evidence of whether there is a market for this integrated solution.