Conditions of Readiness to Support Sustainability of Lean in Public Services

Lead Research Organisation: University of Warwick
Department Name: Warwick Business School

Abstract

Abstracts are not currently available in GtR for all funded research. This is normally because the abstract was not required at the time of proposal submission, but may be because it included sensitive information such as personal details.

Publications

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Osborne S (2012) A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach in The American Review of Public Administration

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Radnor Z (2010) Transferring Lean into government in Journal of Manufacturing Technology Management

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Radnor Z (2013) Conceptualising and contextualising public sector operations management in Production Planning & Control

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Radnor Z (2011) Debate: How mean is Lean really? in Public Money & Management

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Radnor Z (2012) Lean in UK Government: internal efficiency or customer service? in Production Planning & Control

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Radnor Z (2013) The role of management consultancy in implementing operations management in the public sector in International Journal of Operations & Production Management

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Radnor ZJ (2012) Lean in healthcare: the unfilled promise? in Social science & medicine (1982)

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Walshe, Kieran; Harvey, Gill, RGN; Jas, Pauline (2010) Connecting Knowledge and Performance in Public Services: From Knowing to Doing

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Zoe Radnor (Author) (2011) Lean government : there is never a greater opportunity than a crisis in Lean management journal