Birmingham City University and 4net Technologies Limited
Lead Participant:
BIRMINGHAM CITY UNIVERSITY
Abstract
To embed cutting edge Artificial Intelligence technology to contact centres via client interaction tools, leading to personalised interactions with customers to improve brand loyalty and to transform the digital experience.
Lead Participant | Project Cost | Grant Offer |
|---|---|---|
| BIRMINGHAM CITY UNIVERSITY | £210,523 | £ 141,050 |
Participant |
||
| KTN LTD | ||
| BIRMINGHAM CITY UNIVERSITY | ||
| 4NET TECHNOLOGIES LIMITED |
People |
ORCID iD |