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The interplay of customer experience and commitment (2017)

First Author: Keiningham T

Attributed to: Consumer Data Research Support Service (CDRSS) funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1108/jsm-09-2016-0337

Publication URI: http://dx.doi.org/10.1108/jsm-09-2016-0337

Type: Journal Article/Review

Parent Publication: Journal of Services Marketing

Issue: 2