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Customer experience management: asking the right questions (2021)

First Author: Hodgkinson I

Attributed to: Embedded Integrated Intelligent Systems for Manufacturing funded by EPSRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1108/jbs-07-2020-0158

Publication URI: http://dx.doi.org/10.1108/jbs-07-2020-0158

Type: Journal Article/Review

Parent Publication: Journal of Business Strategy

Issue: 2