Teeside University and Teleware Group plc

Lead Participant: University of Teesside

Abstract

To develop, refine and benchmark subjective algorithms for incorporation within a Customer Experience Analytics product to enable mid sized businesses and non-contact centre teams in large organisations to deliver world class customer experience

Lead Participant

Project Cost

Grant Offer

University of Teesside, United Kingdom £121,934 £ 81,696

Publications

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