Effective EPAC Knowledge Transfer (EFFEKT)

Lead Research Organisation: Cardiff University
Department Name: Computer Science


The purpose of this project is to facilitate knowledge transfer between appropriate stakeholders within the Ensuring Privacy And Consent (EPAC) Programme.Three consortia-based projects were selected for funding; ENCORE, VOME, and Privacy Value Networks.The requirement is to build on the collaboration in place within each of the consortia, to facilitate meta-collaboration between consortia, and to support the outreach of the programme to all potential beneficiaries. This is to enable the consortia to focus on the activities relevant to their individual success, whilst enhancing the delivery of the EPAC programme.The approach proposed is to set a structure in place, strongly guided by the Projects, to facilitate knowledge transfer. This will comprise physical and virtual meetings, with physical meetings rotating around the project locations, to share costs.Projects will be invited to determine their contribution to knowledge transfer, and to identify additional useful information inputs that could be satisfied by the EPAC community, and through the elicitation of additional information through events hosted by, or attended by this project. These events would include:- Workshops and seminars;- Interviews of key stakeholders including the Information Commissioner, Transformational Government, vendors and a range of organisations processing personal information;- Contribution to existing mechanisms such as the Cybersecurity KTN, particularly the Privacy SIG; - EPAC conferences (either specific projects, or as an additional stream in an existing conference) in the 2nd and 3rd years of the programme.In choosing events, it is recognised that these activities should supplement and enhance the activities planned by the EPAC projects, so this project will offer a coordination service to the EPAC projects so that, without imposing on individual project activities, additional benefits may be gained by the other projects.This project will build and maintain a website for information dissemination, and the elicitation of contribution from a wider community through appropriate wikis and blogs. Should the EPAC projects find it useful, we will host an internal EPAC project wiki and blog, as well as public-facing wiki and blog as it is recognised that not all of the knowledge to be transferred between EPAC projects will be publicly available until a later stage in the programme.


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Description The EFFEKT project explored digital storytelling as a medium for the transfer of knowledge in an effective and interesting way, recognising the desire for short succinct nuggets of information. The EPAC projects, in the main, developed their own routes for dissemination of results. Therefore, with the agreement of the sponsor, the project was revised to explore digital storytelling.

There were two key beneficiaries, DHI and Royal Holloway, and additional understanding developed in the project team. Developing Health and Independence is a charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. They provide a range of services, but have been challenged in communicating the range and benefits of the services they offer. A number of digital stories were developed in order to improve communication. The use of storytelling ensured control of the content and preserving the privacy, where required, of this involved. A number of stories were produced and can be seen at http://www.dhi-online.org.uk/index.php/media/videos. The three stories, Bet and Ter, The Brokerage service, and Theo and the wellbeing project were produced by the project. The reaction to the community was extremely positive leading to the desire to develop further stories. In addition, a set of stories were developed that enabled anonymised feedback for those who benefited from support for substance misuse. Key was to inform service providers regarding the privacy issues and a specific story was developed regarding a sex-worker and substance misuser whose privacy was seriously breached. The benefits gained were considerable; not only in the increased awareness of privacy amongst service providers, abut also the understanding of sponsors and potential sponsors of the value of the service that it hadn't been possible to communicate before.

The VOME project developed a number of digital stories as part of the set of artifacts produced by the project and, in addition, Royal Holloway University have used digital stories as a medium for teaching information security and privacy to distance learners on their MSc.

The project team undertook a workshop with a mixture of generations, genders and comfort with Internet use. Comparing the knowledge gained from reference documents, privacy standards and the use of stories and videos, the benefits of storytelling in knowledge transfer were clear.

We developed a knowledge-sharing site using the social networking software elgg (http://www.whoknows.cs.cf.ac.uk; user Jeremy, pwd public). We believed a site that presents information to users based on what they are working on in such a way that they can quickly access the information, they are looking for, would be beneficial. The site was challenging to develop as, even though the software was open source, there was limited documentation and support. We maximised the development within the funding available, but were not able to integrate it well-enough into everyday used by the project team. Consequently it never really achieved its full capability and fell into misuse. We believe, however, that it is an approach worth exploring provided it can be suitably integrated and have equivalent functionality as the more commercial examples in use.
Exploitation Route Digital stories are time-consuming to produce and have been best used when focused on personal stories as these have the most direct impact. Through using suitably anonymised personal stories, a powerful message regarding the privacy needs of vulnerable members of the community was possible and this has had considerable impact in the lives of others through raised awareness (http://www.youtube.com/watch?v=GYOQxxgJX9Y&feature=youtube_gdata_player). This awareness covers not just the significant privacy issues, but also in communicating the valuable services offered to support vulnerable people leading to ongoing funding and increased access. A route being explored is in the proposal for a revised requirements definition process within MOD.
Sectors Education,Healthcare

Description Of some use, though not in the mainstream. It enhances my ongoing teaching and research work.
First Year Of Impact 2014
Sector Aerospace, Defence and Marine,Education
Impact Types Societal