SERVICE: Social and Emotional Resilience for the Vulnerable Impacted by the COVID-19 Emergency

Lead Research Organisation: Open University
Department Name: Faculty of Sci, Tech, Eng & Maths (STEM)

Abstract

The social distancing imposed by COVID-19 is likely to effect unprecedented psychological impacts. This proposal responds to this need, applying our research on socio-technical resilience to:
- Investigate the lived experience of the pandemic on older adults and their support networks.
- Support the resilience of these networks in meeting ongoing emotional needs through the development of an adaptive digital platform which enables the recording, sharing, and analysing of wellbeing within a secure and privacy-respecting environment.

We will also produce critical data and resources:
- Multimethod public datasets on the social implications of COVID-19 and social distancing, the lived experience of social isolation, and the relationships between social support structures, digital engagement, and wellbeing over time.
- Methods for software adaptivity in response to an individual's psychological requirements.

Our work will address these research questions:
1. What are the benefits and shortcomings to socially distanced older people and their support networks of digitally recording, sharing and analysing psychological states?
2. How can a digital platform support the social support dynamics (requesting, offering and accepting) that were previously face-to-face?
3. What are the real-time relationships between social behaviours, loneliness, and emotion regulation for socially distanced older people?
4. How can we predict trends and trigger system adaptivity to encourage interpersonal engagement and thereby reduce the negative impacts of isolation?

This project seeks to contribute to understanding of and response to the COVID-19 pandemic and its impacts due to social isolation, by digitally facilitating support/carer interactions and gathering critical data to assist personalized interventions.

Publications

10 25 50
 
Description Age UK Exeter 
Organisation Age UK
Department Age UK Exeter
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution We are collaborating to understand how to improve in-home care for older adults.
Collaborator Contribution Age UK Exeter have located pilot participants and got initial feedback from them.
Impact No output yet.
Start Year 2017
 
Description Milton Keynes University Hospital 
Organisation Milton Keynes Hospital NHS Foundation Trust
Country United Kingdom 
Sector Public 
PI Contribution Development of lifelogging devices for pain logging.
Collaborator Contribution Medical expertise, helping supply study participants
Impact Outputs are still pending as studies are still running
Start Year 2014
 
Description Warwickshire County Council 
Organisation Warwickshire County Council
Country United Kingdom 
Sector Public 
PI Contribution I met with the Partnerships Projects Co-ordinator (Community Cohesion/Armed Forces/Financial Inclusion) of the Communities & Partnerships Team at Warwickshore County Council to provide a briefing on the SERVICE project and explore potential collaboration.
Collaborator Contribution The project coordinator agreed to provide contact with Social Prescribing Linkworkers and Community Coordinators from their projects to advise on the development of the app.
Impact I met with the Partnerships Projects Co-ordinator (Community Cohesion/Armed Forces/Financial Inclusion) of the Communities & Partnerships Team at Warwickshore County Council to provide a briefing on the SERVICE project and explore potential collaboration. The project coordinator agreed to provide contact with Social Prescribing Linkworkers and Community Coordinators from their projects to advise on the development of the app.
Start Year 2020