Creating trust through digital traceability: sustainable food chains and new ways to connect producers and consumers.

Lead Research Organisation: University of Hull
Department Name: Geography, Environment and Earth Science

Abstract

Digital tools have the potential to address key challenges to make food and farming in Britain more sustainable, but only if they are quick, cheap, easy and specific to users' needs.
A shopper is wondering what to buy for Sunday dinner but concerned about where their food comes from. Can they trust what it says on the label? Was that meat reared locally and ethically? What chemicals were used to grow those potatoes? Can buying them support small businesses in the region and also ensure a healthy, nutritious meal for their family? To find out, they scan the product's QR code with their smartphone to access free, clear information, including perhaps a map or webcam link to the farm where it was produced.
A farmer at a cattle auction is wondering which bull to buy as part of expanding their herd. Can they trust what they see - is the animal as healthy as it looks? Which bloodlines will be most productive? Can they be sure that the animals have been well cared for and not exposed to damaging diseases? They scan the ear-tag of the animal for sale and access data about its pedigree, genetics, health and previous movements across the country.
In these situations and many others, digital technologies can promote more sustainable production and consumption through reconnecting consumers and producers, but we need to know more about how best to involve diverse users, what information they need and in what form and how to promote new technologies in the face of information overload and increasing public distrust. What stories should food be able to tell us and how can these stories be told digitally?
This project will create and test digital tools to link food consumption and production through the traceability of specific products and animals. These tools have one important thing in common: specificity. By scanning QR codes or RFID ear-tags, consumers and farmers gain more than the simple provision of generic information on websites - they can access an 'Internet of Things', where physical objects (products, animals) are embedded with digital technologies and interlinked by flexible networks of information for diverse purposes. The project will use in-depth, qualitative social science field research techniques to engage users and secure their input through live testing 'in the wild' (online, on-farm and in-shop). It will evaluate how digital technologies can forge new and improve existing relationships between farmers and shoppers. The research will address questions such as :
1. How effective can digital technologies be for the food and farming sectors and for consumer-producer reconnection?
2. How can the capabilities and accessibility of existing technologies be developed and enhanced to exploit the potential for reconnection and information exchange?
3. How can digital technologies support farm and food business sustainability, consumers' quality of life, sustainable consumption practices and a sustainable future countryside?
The researchers will work with a set of food chain and rural development project partners. They will have continuous input into the research process and benefit from its findings. Partners are: Defra; English Beef and Lamb Executive; Red Tractor Assurance; Yorkshire Agricultural Society's Food, Farming and Rural Network; a Local Action Group of the EU LEADER rural development programme, and the Economic Development Department of the East Riding of Yorkshire Council.
The research will generate impact by making extensive use of the project partners' networks to disseminate and discuss research findings; by making findings available through the farming and food trade press; by the extensive involvement of user groups in the research and by conducting research in the field at agricultural shows and food festivals. The project will develop and trial apps relevant to the user groups involved, testing these both live online and live 'in the wild', in fields with farmers and shops with consumers.

Planned Impact

This project will have national and potentially international economic and social impacts. It will create new digital tools for wider exploitation that can then be adapted for use by diverse companies and consumer groups, and will address the geographical and social digital divide, experimenting with ways of making digital technologies accessible and useful to all.
. The involvement of a diverse set of project partners will enhance the research's design and success, and directly enhance the research capacity, knowledge and skills of those partners, so that they can more readily respond to the demands and opportunities of new technologies. Full details of how impact will be generated are provided in Pathways to Impact.

Economic impact.
The research will be of benefit to the following groups of institutional stakeholders, all of which are represented by project partners.

1. Farming/food businesses and institutions. The research will support sustainable economic development through exploring the potential for digital technologies to foster better communications between food chain actors and better producer-consumer relations. This will enable UK food businesses to operate more efficiently and to adapt more readily to consumer needs. It will support the developing 'green economy', local food networks and the 'quality' food market nationally, especially in small British companies, as food 'provenance' is increasingly marketable and thus a niche opportunity for business. Representative partners: Eblex (The English Beef and Lamb Executive); Yorkshire Agricultural Society.

2. Rural development and policymaking institutions. These stakeholders will benefit from research examining how digital technologies can contribute to sustainable rural development via enhanced rural business capacity and job creation. Creating jobs and growing companies in the food sector is highly important in the UK today, as it underpins rural development and regeneration more generally (see policy activity such as Defra's Green Food Project and the EU LEADER programme). Policy reports (for example BIS (2010) High level skills for food. Report to the Food Research Partnership) emphasise that the UK needs to expand its highly skilled and motivated workforce in food and farming, and the greater use of digital technologies in this sector will make it more attractive to potential new entrants. The research will contribute directly via training to developing skills in this sector. Representative partners: Defra; an EU LEADER rural development programme Local Action Group; Economic Development Department of East Riding of Yorkshire Council

3. Food certification institutions. These stakeholders aim to reconnect food producers and consumers and thus to foster trust in the food chain. They ensure that food production meets set standards and use certification on packaging to assure consumers that food is produced to those standards. Digital technologies potentially enhance the ability of these stakeholders to reconnect producers and consumers by providing a means to communicate more information and be more open about food production. Representative partner: Red Tractor Assurance.

Social Impact
In addition, the research will benefit consumers. The transformational impact of successful digital tools will support a more sustainable economy through better consumer-producer relations and trust, thus enhancing consumer choice and personal motivation to engage with food production. This will have societal impact in two ways. First, by promoting sustainability in food consumption and production, it will have wider social benefits for human, animal and environmental health, quality of life and well-being generally amongst the UK public. Second, by promoting consumer knowledgeability and empowerment, it will promote both greater public awareness and understanding of agriculture and food science and greater confidence in future policy and governance of both areas.

Publications

10 25 50
 
Description Research outputs are being used to inform ongoing developments of digital technologies related to the ones developed in the project, including the fields of education and tourism
First Year Of Impact 2015
Sector Education,Leisure Activities, including Sports, Recreation and Tourism
Impact Types Societal

 
Description Conference Paper, AAG 2015 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other academic audiences (collaborators, peers etc.)
Results and Impact Conference presentation, Annual Association of American Geographers Conference April 2015, Chicago. Paper title: 'Digital Tools for Changing Consumption in the Anthropocene', by Eden S and Holloway L. Paper was delivered as part of a session on the Anthropocene and contributed to the session's debate.

Paper stimulated discussion with other presenters and audience
Year(s) Of Engagement Activity 2015
 
Description Creating trust through digital traceability: sustainable food chains and new ways to connect producers and consumers. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? Yes
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Exhibition of research outputs at ESRC Festival of Social Science event 'Making History, Affecting Change' organised by The University of Hull in Hull, 9th November 2013. Exhibit includes posters and digital presentation.

none
Year(s) Of Engagement Activity 2013
 
Description End of Project Workshop and Consultation Panel 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Workshop and Consultation Panel was convened to stimulate professionals and business owners to think about the process and practice of mobile app design, following our own experience as part of the RCUK Digital Economies Research Theme and our ongoing engagement with many of the people who attended. The meeting also allowed the researchers to disseminate the result of their own research 'in the wild' using digital tools developed as part of the research project.

Participants engaged in hands-on app development activities during the workshop and began to develop their own user stories and paper prototypes. Several attendees are likely to want to take the app development process further, and it is likely that this will impact significantly on their own business/professional activities in the future, focusing on the areas of rural development and the emergence of quality food enterprises.
Year(s) Of Engagement Activity 2015
 
Description Methodological Innovations conference, December 2014 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other academic audiences (collaborators, peers etc.)
Results and Impact Conference presentation: Butler D and Holloway L, "Going 'wild' in the Yorkshire Wolds. Digital Technologies and agile methodologies: an inter-disciplinary approach to research 'in the wild'" IHC CMI Methodological Innovations Conference 9-10 December 2014, Plymouth University

Stimulation of methodological discussion with colleagues
Year(s) Of Engagement Activity 2014
 
Description Reconnecting you to your food: can smartphones help? 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? Yes
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Science Cafe event, held in Beverley, East Yorkshire. Presentation of research project including prototype apps, and discussion of testing and evaluation process.

none
Year(s) Of Engagement Activity 2014
 
Description University of Hull Science Festival 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Showcase of research projects being conducted at the University of Hull.

Demonstrated the potential of digital tools created by the research to members of the public.
Year(s) Of Engagement Activity 2014