Inclusive Digital Content for People with Aphasia (INCA)

Lead Research Organisation: City, University of London
Department Name: Centre for HCI Design

Abstract

Digital content is transforming our cultural, social, academic and business lives. Yet not everyone can readily access digital content. The 2.2 million people in the UK who live with a communication impairment face specific challenges. This includes people with aphasia, a language disorder most commonly caused by a stroke. Aphasia can affect people's ability to speak, to understand speech, to read and to write. In severe cases, people may be able to speak only a few words or may have very limited ability to read and write.

The Stroke Association estimates that 350,000 people in the UK are living with the devastating consequences of aphasia. However this community lacks visibility. A strong digital presence could enhance visibility, but people with aphasia do not have a strong digital presence. They are not evident as digital content creators and curators. They struggle with digital content, especially textual content, and with the accessibility of current tools for content creation and consumption. Engaging with digital content involves the creation, dissemination and refashioning of rich digital resources for consumption by others over extended periods of time. No previous work has investigated customised digital tools to enable people with aphasia to participate in content creation and curation in this sense of creating digital artefacts for consumption by others. This is the problem driver for the INCA project.

The overall objective of INCA is to investigate, co-design and trial digital content tools for people with aphasia. The research will focus on two broad groups of users: people who have significant language impairments as a consequence of their aphasia and people who have milder aphasia and therefore less severe language deficits. The research will explore a blended approach to digital content, intertwining the digital and physical worlds. Project partners, the Stroke Association and Dyscover, will host community projects in which the prototype tools are used to create and curate digital content with support from a visual artist; this work will be showcased at the end of the project.

The research approach will emphasise co-creation. Users will participate through co-design workshops. As many co-design techniques are themselves not accessible to people with language impairments, INCA will also deliver co-design techniques for this community. Finally, the research will provide interaction and content design guidelines for "language-light" digital experiences; these will address the specific challenges of content creation.

Planned Impact

Who might benefit from this research?
1. People with aphasia will be the primary beneficiaries.
Aphasia presents a significant societal challenge. Worldwide, there are 17 million new strokes every year (Feigin et al, 2014) and about one third of these causes aphasia. In the UK, the Stroke Association (2016) estimates that 26% of strokes occur in people under the age of 65 and that over 350,000 people are living with aphasia. Aphasia is hugely costly to the individual and society. It can cause social exclusion, depression, and loss of friends. Quality of life is typically reduced.

2. People with other communication impairments may also benefit. The Office for Disability Issues estimates that 2.2 million people in the UK are living with a communication impairment. Technology that is accessible to people with aphasia is likely to meet the needs of others with communication difficulties, such as those with developmental speech and language disorders.

3. Providers of rehabilitation services to people with communication disorders, including speech and language therapists and voluntary sector organisations.

4. Members of the digital design community, including user experience and accessibility practitioners and those who provide digital content tools.

5. The cultural sector.

How might they benefit?
1. People with aphasia will gain new technology that will give them greater access to digital media, not just as consumers but as creators and curators of content. This will enhance their digital visibility. This novel route to expression and creativity may help them to reconnect with individuals and wider society. Social exclusion and loss of friendships are devastating consequences of aphasia. This project offers a new route to social interaction, which will be relevant to everyone with aphasia. Those whose access to social contact is further hampered by stroke related mobility problems are particularly likely to benefit.

2. There is good evidence that other disability groups experience barriers to digital participation (Hemsley et al, 2015). These groups will either benefit directly from the technology, or will gain exemplars that can be adapted for their needs.

3. The technologies created by the INCA project will have potential rehabilitation applications. For example, they may help service providers to build treatments that maintain social relationships and engagement, while also promoting access to technology. Such provision is particularly relevant for people in remote areas or with mobility problems, who struggle to access face-to-face services.

4. The problems of aphasia challenge digital inclusion and overcoming them requires novel design solutions. The INCA project will provide the digital design community with a model of how to engage people with communication impairments in design. It will deliver co-design techniques for this purpose. It will provide interaction and content design guidelines for digital designers. These will address the specific challenges of content creation.

5. The arts and creative industries will benefit from contributions made by diverse communities.

References
Feigin VL et al (2014) Global and regional burden of stroke during 1990-2010: findings from the Global Burden of Disease Study 2010. The Lancet, 383, 9913, 245-255.
Hemsley B, Palmer S, Balandin S (2013) Tweet reach: a research protocol for using Twitter to increase information exchange in people with communication disabilities, Dev Neurorehabil, 17(2), 84-9.
Office for Disability Issues (2014) Disability prevalence estimates 2002/03 to 2011/12 (Apr to Mar). Available at: https://www.gov.uk/government/statistics/disability-prevalence-estimates-200203-to-201112-apr-to-mar. [Accessed 10 Oct 2016].
Stroke Association (2016) State of the Nation: Stroke Statistics - January 2016. Available at: https://www.stroke.org.uk/resources/state-nation-stroke-statistics. [Accessed 14 Oct 2016]
 
Description 1. We have created three novel technologies to help people with aphasia create digital content. The first is MakeWrite, an app that supports people with aphasia in creating short texts such as poems. The second is CreaTable, a tangible tabletop that supports the creation of mixed-media digital content. The third is Inker, a web-based app for creating images sourced from other content. We have also collaborated with another researcher to produce Comic Spin, an app for people with aphasia to create short comic strips.

2. We have shown how the idea of computationally-supported constrained creativity is an enabling approach for people with aphasia.

3. We have tested the technologies in in-person and online community workshops and shown that they are successful.

4. We have showcased the creative outputs in an online gallery and through social media.

5. We have learned more about how to involve people with aphasia in design and evaluation activities.

6. We have learned more about how to design digital technologies for people with aphasia. This guidance has been delivered in training to external organisations, presented to students in educational settings and made available as online resources.
Exploitation Route 1. People with aphasia will be able to use the technologies (MakeWrite, CreaTable, Inker, Comic Spin) to create and curate digital content.

2. Speech and language therapists and community workers will be able to use the technologies and the workshop resources with individuals and with groups of people who have aphasia.

3. Researchers will be able to build on the innovative technologies, the constrained creativity approach and the techniques for co-designing with people who have a language impairment.

4. Digital designers will be able to use the design guidance to create more accessible products.

5. Digital designers will be able to use the design and evaluation approaches to include people with aphasia.
Sectors Creative Economy,Digital/Communication/Information Technologies (including Software),Healthcare

URL https://blogs.city.ac.uk/inca/
 
Description Findings have been used in providing training and guidance for current and future digital designers about (a) how to design digital technologies for people with aphasia, and (b) how to include people with aphasia in design and evaluation activities. This has been achieved through workshops delivered to UX designers at Government Digital Services, NHS Digital and commercial organisations, through teaching delivered to MSc HCI Design students at City, University of London, through presentations to professional digital designers and through resources published online at https://blogs.city.ac.uk/inca/. People with aphasia have benefited from using the technologies in community groups to create novel digital content that they would otherwise have found challenging to create. They have been able to download MakeWrite, an app that supports creative writing, from the App Store for independent use.
First Year Of Impact 2018
Sector Digital/Communication/Information Technologies (including Software),Education
Impact Types Societal

 
Description Digital Accessibility for People with Aphasia - Training for NHS Digital
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
 
Description Workshop "UX Design for People with Aphasia" delivered to Government Digital Services, June 2019
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
URL https://userresearch.blog.gov.uk/2019/08/30/designing-and-researching-with-people-with-aphasia/
 
Description Workshop "UX Design for People with Aphasia", delivered to Aviva, July 2019
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
URL https://medium.com/@briangrellmann/including-people-with-aphasia-in-the-design-process-536d31be3c67
 
Description Digital Technology for People with Aphasia: Delivering Impact
Amount £6,747 (GBP)
Organisation City, University of London 
Sector Academic/University
Country United Kingdom
Start 03/2019 
End 07/2019
 
Description INCA UKRI Covid-19 Block Extension Allocation
Amount £40,867 (GBP)
Organisation City, University of London 
Sector Academic/University
Country United Kingdom
Start 11/2020 
End 07/2021
 
Description Inclusive Data Visualisation for Human-Centred Decision-Making
Amount £609,469 (GBP)
Funding ID EP/X029697/1 
Organisation Engineering and Physical Sciences Research Council (EPSRC) 
Sector Public
Country United Kingdom
Start 06/2023 
End 05/2026
 
Description Aphasia Re-Connect Collaboration 
Organisation Aphasia Re-Connect
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution We ran two evaluation workshops in collaboration with the City branch of the Aphasia Re-Connect charity https://www.aphasiareconnect.org. The goal of the workshops was to give people with aphasia the opportunity to use the new technologies that we had developed (MakeWrite and CreaTable) and for the INCA project to collect evaluation data.
Collaborator Contribution Aphasia Re-Connect staff provided access to the drop-in group and supported attendees in using the technologies.
Impact This was a multi-disciplinary collaboration involving Human-Computer Interaction (HCI) researchers, Computer Scientists and Speech and Language Therapists (SLTs )who work with people who have aphasia. Usage data were collected and have been reported in publications.
Start Year 2018
 
Description Collaboration with Dyscover 
Organisation Dyscover
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution We have run 2 series of creative workshops with people who attend Dyscover.
Collaborator Contribution Participated in project advisory committee. Enabled workshops through advisory input, recruitment of participants, workshop facilitation. Participated in project celebration event in June 2021.
Impact Publications; creative outputs; design guidance. Multidisciplinary (Human-Computer Interaction; Speech and Language Therapy).
Start Year 2017
 
Description Collaboration with the Stroke Association 
Organisation Stroke Association
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution We led, managed and undertook the research and impact activities.
Collaborator Contribution Participated in the advisory committee, recruitment of participants, studies, dissemination events.
Impact Details listed under project publications.
Start Year 2017
 
Description Erasmus visit of project researcher to the University of Siegen 
Organisation University of Siegen
Country Germany 
Sector Academic/University 
PI Contribution The researcher gave two presentations, participated in a workshop and discussed potential future collaborations.
Collaborator Contribution Dr. Claudia Mueller and her research group hosted the researcher's visit.
Impact n/a
Start Year 2018
 
Title Comic Spin 
Description Comic Spin is a tablet-based app for people with aphasia to create short comic strips, based on the idea of digitally enabled constrained creativity. It was created by an MSc student at City working in collaboration with the INCA research team. 
Type Of Technology Webtool/Application 
Year Produced 2021 
Impact n/a 
 
Title CreaTable 
Description CreaTable is a tangible tabletop for people with aphasia to create mixed-media digital content. 
Type Of Technology Software 
Year Produced 2020 
Impact In progress. 
 
Title MakeWrite app 
Description MakeWrite is an iPad app for people with aphasia. It supports people in creating short pieces of narrative text or poems through a process of constrained creativity. 
Type Of Technology Software 
Year Produced 2019 
Impact MakeWrite is a digital creativity tool. It enables people who have aphasia to create digital content. 
URL https://blogs.city.ac.uk/inca/makewrite/
 
Description Accessibility of Social Media Apps for People with Aphasia - a User Study 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation by Abi Roper to the Acquired Brain Injury Clinical Excellence Network Meeting (ABI CEN), at the Royal College of Speech and Language Therapists, May 2018.
Year(s) Of Engagement Activity 2018
 
Description Accessibility of Social Media Apps for People with Aphasia - a User Study. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Presentation at British Aphasiology Society Research Update Meeting, Birmingham, UK. April 2018.
Year(s) Of Engagement Activity 2018
 
Description Amazing Brains 2021 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Presentation delivered as part of the Stroke Association's Amazing Brains 2021 event, describing our research into technology for aphasia and helping to raise awareness.
Year(s) Of Engagement Activity 2021
URL https://www.stroke.org.uk/research/research-events/amazing-brains-2021
 
Description Demo at CHI 2019 Interactivity 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Demo to a mixed audience of researchers and practitioners at the CHI 2019 conference.
Year(s) Of Engagement Activity 2019
URL http://chi2019.acm.org/web-program.php?sessionId=484f41a4a77e509a67fdf568d75413d9f3f98889695cee5437a...
 
Description Demo at Industrial Engagement 2019 event at City, University of London 
Form Of Engagement Activity Participation in an open day or visit at my research institution
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Demo of the MakeWrite app to attendees.
Year(s) Of Engagement Activity 2019
 
Description Demo of MakeWrite app at the Centre for HCI Design's annual open day and conference 2019 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact All day demo of the MakeWrite App with accompanying 'Gallery' of poetry.
Year(s) Of Engagement Activity 2019
 
Description Designing for Users with Aphasia - Dos and Don'ts. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation by Abi Roper at London Accessibility Meetup #15, June 2018.
Year(s) Of Engagement Activity 2018
 
Description Designing with and for people with Aphasia 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact A lecture and workshop activity delivered to students on the MSc HCI Design at City, University of London, March 2018.
Delivered by Tim Neate and Abi Roper.
Year(s) Of Engagement Activity 2018
 
Description Designing with and for people with aphasia 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact A lecture and workshop activity delivered to students on the MSc HCI Design at City, University of London, 6th March 2019.
Delivered by Tim Neate and Abi Roper.
Year(s) Of Engagement Activity 2019
 
Description Digital Accessibility for People with Aphasia 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact We delivered an online training workshop to members of the UX team at NHS Digital.
Year(s) Of Engagement Activity 2020
 
Description INCA Project: Inclusive Digital Content for People with Aphasia 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Other audiences
Results and Impact Presentation to the Aphasia Research Group at UCL to disseminate information about the INCA project.
Year(s) Of Engagement Activity 2017
 
Description INCA Showcase Event 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact This event showcased the research undertaken on the INCA project and the creative outputs of users of the tools.
Year(s) Of Engagement Activity 2021
 
Description Inclusive Design Module Teaching 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Three hour presentation and hands-on design activity delivered by Abi Roper and Tim Neate to students on MSc HCID, titled "Designing with and for people with aphasia"
Year(s) Of Engagement Activity 2019
 
Description Inclusive Design Module Teaching 2019-20 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Teaching session on designing for and with people with aphasia to students on the MSc HCID at City. Delivered as part of the Inclusive Design module in November 2019.
Year(s) Of Engagement Activity 2019
 
Description Introduction to the INCA project, Presentation at the Walton Centre 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Invited research talk by Abi Roper. Presented at The Walton Centre, Lower Ln, Liverpool L9 7L, Specialist neurological SLT service covering Liverpool and the surrounding area. May 2018.
Year(s) Of Engagement Activity 2018
 
Description Invited Keynote "Technology Innovations in Aphasia" at BAS Therapy Symposium 2022 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Invited Keynote: "Technology Innovations in Aphasia", by Dr Abi Roper. Reporting and discussing methods and outcomes from the INCA project at British Aphasiology Symposium, 1-2nd September 2022.

https://www.city.ac.uk/news-and-events/news/2022/09/british-aphasia-society-symposium-2022
Year(s) Of Engagement Activity 2022
 
Description Language-Light User Experience Workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Fifteen UX practitioners attended a hands-on workshop to learn about designing digital technologies for people with aphasia. Four people with aphasia helped to deliver the workshop.
Year(s) Of Engagement Activity 2017
 
Description Poster at the Nordic Aphasia Conference 2019 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Poster "Social media usability study with people with aphasia" presented by Abi Roper.
Year(s) Of Engagement Activity 2019
 
Description Presentation "Designing for Users with Language Difficulties - Dos and Don'ts" at AVIVA Accessibility Awareness Month 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation by Abi Roper as part of Aviva's Accessibility Awareness Month 2019.
Year(s) Of Engagement Activity 2019
 
Description Presentation "The CoDesign of MakeWrite" at the British Aphasiology Society Clinical Symposium 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Presentation by Abi Roper and Haide Rollo.
Year(s) Of Engagement Activity 2019
URL https://www.bas.org.uk/Content/Media/2019%20BAS%20Clinical%20Symposium%20programme%20Final.pdf
 
Description Presentation and demo at Acquire Brain Injury Forum Conference - Technological Innovation 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Short presentation then 2 hour demo session. Audience included people with an acquired brain injury, AHP Clinicians - PTs, OTs, SLTs, Music Therapists - from a variety of settings including, NHS, Charity and private sector. Volunteers from Headway services across London. Serious Injury Solicitors.
Year(s) Of Engagement Activity 2019
 
Description Presentation at Charity Executives Event, December 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Third sector organisations
Results and Impact Presentation by Stephanie Wilson at City's Charity Executives Lunch event in December 2019. Included INCA project research and other technology for aphasia activities at City.
Year(s) Of Engagement Activity 2019
 
Description Presentation at the Centre for HCI Design's annual open day and conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Presentation "Co-Designing MakeWrite: An App to Enable People with Language Impairments to Engage in Creative Writing" by Tim Neate.
Year(s) Of Engagement Activity 2019
URL https://hcidopenday.co.uk/speakers/dr-timothy-neate/
 
Description Presentation at the Centre for HCI Design's annual open day and conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Presentation "Designing for Users with Language Difficulties - Dos and Don'ts" by Abi Roper. Audience included a range of academic, industrial and third-sector attendees.
Year(s) Of Engagement Activity 2019
URL https://hcidopenday.co.uk/speakers/abi-roper/
 
Description Presentation at the Nordic Aphasia Conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Presentation "Barriers and facilitators to the use of mainstream social networking sites by people with aphasia - an expert clinician interview study" by Madeline Cruice.
Year(s) Of Engagement Activity 2019
 
Description Presentation at the Nordic Aphasia Conference 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Presentation "The development of MakeWrite: A constrained creativity app for people with aphasia" by Abi Roper.
Year(s) Of Engagement Activity 2019
 
Description Presentation for the MSc HCID Inclusive Design module, 2020-2021 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Approximately 50 post-graduate students attended the session, learned about aphasia and our work on technologies for people with aphasia.
Year(s) Of Engagement Activity 2020
 
Description Presentation for the MSc HCID Inclusive Design module, 2021-2022 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Presentation about technology for aphasia delivered to students on the MSc HCID at City, University of London.
Year(s) Of Engagement Activity 2021
 
Description Tangible Co-Design: Including Users with Language Impairments. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation at the Centre for HCI Design's annual Open Day. Primary audience was UX professionals.
Year(s) Of Engagement Activity 2018
 
Description The INCA Project: investigating and co-designing digital content creation technologies with people with aphasia 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Postgraduate students
Results and Impact Invited talk by Abi Roper at Birmingham City University SLT Seminar Series.
Year(s) Of Engagement Activity 2018