Cumulative Revelations of Personal Data *

Lead Research Organisation: University of Dundee
Department Name: Social Digital

Abstract

Cumulative Revelations in Personal Data takes a multidisciplinary approach to investigating how small, apparently innocuous pieces of employees' personal information, which are generated through interactions with/in networked systems over time, collectively pose significant yet unanticipated risk to personal reputation and employers' operational security. Such cumulative revelations come from personal data that are shared intentionally by an individual, from data shared about an individual by others, from recognition software that identifies and tags people and places automatically, and from common cross-authentication practices that favour convenience over security (e.g. signing into AirBnB via Facebook). Brought together, these data can provide unintended insights to others into (for example) an individual's personal habits, work patterns, personality, emotion, and social influence. Collectively these data thus have the potential to create adverse consequences for that individual (e.g. through reputational damage), their employer (e.g. by creating opportunities for cybercrime), and even for national security.

The research brings together multidisciplinary expertise in Socio-Digital Interaction, Co-design, Interactive Information Retrieval, and Computational Legal Theory, all working in collaboration with a key industry partner, the Royal Bank of Scotland, which employs more than 92,000 staff across 12 national, international and private banks and for which security concerns are paramount, as well as UK Government security agencies, via the Government Office for Science and the Centre for Research and Evidence on Security Threats.

The research will examine the potential adverse revelations delivered by an individual employee's holistic digital footprint through the development of a prototype software tool that maps out a portrait of a user's digital footprint and reflects it back to them. This tool will enable individuals to understand the cumulative nature of their personal data, and better comprehend the associated vulnerabilities and risks. Responding to employers' concerns over organisational security risks created by cumulative revelations of their employees' data, the research will also identify conflicts and ambiguities in security service design and implementation when the motivations and actions of individual employees are balanced against organisational security philosophy, enabling mitigation against the attendant risks, issues and consequences of cumulative revelations from organisational and individual perspectives.

Planned Impact

The research will achieve impact in a range of ways. Here we outline them using the EPSRC categories for impact.

Knowledge - techniques. We will develop prototype software tools that map out a holistic portrait of an individual user's digital footprint, and reflect it back to them. These tools will enable individuals to understand their cumulative digital footprints, and to comprehend associated vulnerabilities and risks of cumulative revelations.

Society - Policy. Stakeholder workshops will involve policymakers, who we will access via the Government Office for Science and through CREST. Workshops will use the Picture Book approach that we have used previously with policymakers, law enforcement agencies and industry. This approach maximises opportunities to share research insights in ways that enable them to be operationalised by stakeholders. Further, the involvement of legal experts as project partners (Bristows) and as colaborators (Schafer, co-I) means that our research insights are framed in current and predicted legislation - adding further utility for policy.

Society - Quality of Life. The tools that we develop will increase digital literacy and personal agency over UK citizens' digital footprints. This in turn will assist them in protecting their privacy, reducing risk to reputation, and the potential to be victims of cybercrimes.

People - Skills. Cyber security is an area where there are not sufficient skilled people to fill available posts. We have attracted funding for two PhD studentships and one postdoctoral intern from our project partners - all of whom will emerge from the project with cutting edge cyber security skills. Further, the project team, through interdisciplinary working, will extend their own skills far beyond the traditional borders of their disciplines. The stakeholder workshops, and our deep engagement with project partners, will foster cross-fertilisation of skills across academia, industry and UK security agencies.

Economy - Products and Procedures: Working in partnership with RBS and UK Security Agencies (via GO-Science) we will develop prototype software tools that reduce the risk to organisations of cumulative revelations linked to personal data. The risks that will be reduced include cyber crime and insider threats. These risks are significant, and increasing. An average large organisation can expect 81 million security events over the course of the year, with 55% of security breaches caused by individuals with legitimate access to an organisation's system.

Publications

10 25 50
 
Description Please refer to grant EP/R033889/2, which reflects activity since grant transfer in 2020.
Exploitation Route Please refer to grant EP/R033889/2, which reflects activity since grant transfer in 2020.
Sectors Digital/Communication/Information Technologies (including Software),Security and Diplomacy

URL https://pureportal.strath.ac.uk/en/projects/cumulative-revelations-of-personal-data-wendy-moncur-transfer
 
Description Please see information on EP/R033889/2, which represents grant activity since grant was transferred to Strathclyde.
First Year Of Impact 2020
Sector Digital/Communication/Information Technologies (including Software)
 
Description Submission to UK House of Lords inquiry on Living online: the long-term impact on wellbeing
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
URL https://committees.parliament.uk/writtenevidence/18915/pdf/
 
Description appointed to the Independent advisory group on emerging technologies in policing (Scotland)
Geographic Reach National 
Policy Influence Type Membership of a guideline committee
 
Description AP4L: Adaptive PETs to Protect & emPower People during Life Transitions
Amount £2,794,276 (GBP)
Funding ID EP/W032473/1 
Organisation Engineering and Physical Sciences Research Council (EPSRC) 
Sector Public
Country United Kingdom
Start 04/2022 
End 03/2025
 
Description Cumulative Revelations of Personal Data *
Amount £338,038 (GBP)
Funding ID EP/R033889/1 
Organisation Engineering and Physical Sciences Research Council (EPSRC) 
Sector Public
Country United Kingdom
Start 04/2019 
End 03/2022
 
Description Cum. Revelations 
Organisation Government of the UK
Department Government Office for Science
Country United Kingdom 
Sector Public 
PI Contribution Presentations at Home Office and ACE Vivace events
Collaborator Contribution Attendance at advisory board, and ad-hoc advice
Impact Recorded under other sections in Researchfish
Start Year 2019
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation DePaul University
Country United States 
Sector Academic/University 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation Facebook
Department Facebook, UK
Country United Kingdom 
Sector Private 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation Twitter
Country United States 
Sector Private 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation University of California, Irvine
Country United States 
Sector Academic/University 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation University of Colorado Boulder
Country United States 
Sector Academic/University 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description International workshop: Researcher Wellbeing and Best Practices in Emotionally Demanding Research 
Organisation University of Michigan
Country United States 
Sector Academic/University 
PI Contribution Researcher Wellbeing and Best Practices in Emotionally Demanding Research (Forthcoming). Feuston, Jl., Bhattacharya, A., Andalibi, N., Ankrah, E., Erete, S., Handel, M., Moncur, W., Vieweg, S., Brubaker, J. CHI2022 Workshop.
Collaborator Contribution This workshop is one of a number of developments that have emerged as a result of my single-author 2013 paper, "The emotional wellbeing of researchers: considerations for practice". HCI researchers increasingly conduct emotionally demanding research in a variety of different contexts. Though scholarship has begun to address the experiences of HCI researchers conducting this work, there is a need to develop guidelines and best practices for researcher wellbeing. In this one-day CHI workshop, we will bring together a group of HCI researchers across sectors and career levels who conduct emotionally demanding research to discuss their experiences, self-care practices, and strategies for research. Based on these discussions, we will work with workshop attendees to develop best practices and guidelines for researcher wellbeing in the context of emotionally demanding HCI research; launch a repository of community-sourced resources for researcher wellbeing; document the experiences of HCI researchers conducting emotionally demanding research; and establish a community of HCI researchers conducting this type of work.
Impact The collaboration has led to a workshop at CHI, the premier HCI cOnference globally.
Start Year 2021
 
Description Royal Bank of Scotland 
Organisation Royal Bank of Scotland
Country United Kingdom 
Sector Private 
PI Contribution Project is in its early days, so no contribution yet.
Collaborator Contribution Membership of strategic advisory board, and provision of access to bank staff for research purposes.
Impact Project is in its early days, so no contribution yet.
Start Year 2019
 
Description 'Alex Smith' tool used in youth work for raising awareness of online safety 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Schools
Results and Impact The online 'Alex Smith' tool was used by a youth charity in North Shields to promotes awareness-raising of the cumulative, temporal aspects of online safety. Briggs provided the digital content and sufficient training to enable the experienced youth worker to run sessions, the first of which took place with year 10 pupils (aged around 14) in March 2022. The youth charity conducts a multiplicity of outreach/schools-based activities relating to post-digital aspects of personal safety (how on-line risks and threats can escalate into offline physical, psychological and reputational harms) and support young people in envisioning potential future consequences of of their online behaviours, to promote their agency around responsible personal information sharing and online identity management.
Year(s) Of Engagement Activity 2022
 
Description Academic engagement event between the Cumulative Revelations team and the PriVELT (EPSRC) research team from Universities of Kent, Warwick, Durham and Surrey 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Academic Knowledge Exchange event between the two research teams with presentations and discussions of common interest.
Year(s) Of Engagement Activity 2021
 
Description Cumulative Revelations "Alex Smith" prototype used in interactive teaching sessions on Strathclyde's Graduate Apprenticeship programme 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact The Alex Smith prototype tool developed for the project was used to facilitate an interactive teaching session on research in human factors in cybersecurity. Following an introductory lecture about research methods in Cybersecurity given by Dr Nicol, students participated in breakout room sessions using the prototype to explore cumulative revelations, risks and consequences. This class ran in March 2021 and is due to run again in April 2022.
Year(s) Of Engagement Activity 2021,2022
 
Description Cybersecurity in FinTech: Joining the Dots - Personal Data Security of FinTech employees 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation on the Northumbria design work package by Briggs and 30min demo of the "Alex Smith tool" with Briggs and Nash each facilitating a breakout room.

Other project investigators also presented. Around 20 participants in all from academia and external organisations.

The event was aimed at those working in FinTech and aligned activities.

The event presented mid-term findings from the EPSRC-funded Cumulative Revelations in Personal Data project, which examines:
- Ways in which people unintentionally reveal more information to others than they intend to across multiple online channels and over time.
- How this can create reputational and security risks to people and their employers.

This event involve a demo of our research method comprising a digital tool designed by the Northumbria team led by Briggs. It invites people to reflect on risks created when sharing personal information, and assists them in anticipating and managing these risks. CN and JB ran one of the \breakout rooms' from a larger event and invited discussions on the research's mid-term findings, and exploration around potential future directions for research within the FinTech community.
The event took place online on 25 May 2021 organised by the University of Strathclyde. Any requests for further information will have been directed to the PI of the project rather than our small team.
Year(s) Of Engagement Activity 2021
URL https://www.engage.strath.ac.uk/event/791
 
Description Demonstrator Booth 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Approx. 50 information retrieval and behaviour professionals visited our demonstration booth at ACM SIGIR Conference 2022 to view and interact with our persona based scenarios tool for raising awareness about the threats and harms of cumulative revelations in online data.
Year(s) Of Engagement Activity 2022
 
Description Engage with Strathclyde: Joining the Dots: Personal Data Security of FinTech Employees 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Event to engage FinTech community with our work on Cumulative Revelations. Attendees from UK and international academia, industry reps and PG students. Part of Strathclyde's Engage with Strathclyde series. Presentation of project context and findings, interactive activities and breakout groups, debate and discussion.
Year(s) Of Engagement Activity 2021
URL https://www.engage.strath.ac.uk/event/791
 
Description Engineering Fiction 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Policymakers/politicians
Results and Impact Facilitated by an external expert and supported by SUII, the activity brought together members from the Scottish Government, Police Scotland, ORG and academics to use the prism of 3 fictional provocations to explore the future of surveillance, including the reaction to the pandemic. Participants then explored their own reactions to these provocations through the medium of art. The resulting collection of s scenario-descriptions, sonnets, and a short academic analysis will be made available as a digital booklet
Year(s) Of Engagement Activity 2020
 
Description Panel discussion on ethical AI during the Royal Bank of Scotland Datafest, November 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Panel discussion organised by the Royal Bank of Scotland as part of their "Datafest" - members of the RBS Data and Analytics | Services attended a panel of academics and their own policy makers on the issues that ethical and law compliant use of customer data raises, with a special emphasis on how cumulative data disclosure needs joint-up privacy policies that track accumulation of information.
Year(s) Of Engagement Activity 2019
 
Description Poster at Public Engagement Event: Eyes Online 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact E Nicol and A Htait manned a poster stand with a specially created poster at drop-in event about online risks and digital rights. Talked to attendees and distributed flyers about project and forthcoming interview study.
Year(s) Of Engagement Activity 2020
URL https://www.designinformatics.org/event/eyes-online-understand-your-data-switch-on-your-rights/
 
Description Poster at Security: The Human Angle" at the UK Home Office Security and Policing conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact iPresented poster "Security: The Human Angle" at the UK Home Office Security and Policing conference 9-11 March 2021 as part of the University of Strathcyde's presence at the Academic RiSC stand. Academic RiSC (Academic Resilience & Security Community) is a network of universities formed to promote academic engagement in solving challenges in national security and resilience.
Year(s) Of Engagement Activity 2021
URL https://www.securityandpolicing.co.uk/
 
Description Presence at Cyber Scotland Week public engagement event, Glasgow 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Engaged with attendees at open air public event in Glasgow city centre themed around Cybersecurity, providing information about keeping safe online and demoing an app developed for the Cumulative Revelations (EPSRC) project).
Year(s) Of Engagement Activity 2022
URL https://www.glasgow.gov.uk/index.aspx?articleid=29059
 
Description Presentation at CybSafe Impact conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Emma Nicol presented a 15 minute overview of the project and the studies planned for WP1 (Strathclyde) in particular to an online audience of cybersecurity professionals in government and industry, academics, PG students and policy makers.
Year(s) Of Engagement Activity 2020
URL https://www.theimpactconference.com/
 
Description Presentation at SPRITE+ ( Security, Privacy, Identity, and Trust Engagement NetworkPlus) Showcase 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Poster+Presentation+breakout room engagement session at SPRITE+ ( Security, Privacy, Identity, and Trust Engagement NetworkPlus) Showcase. E Nicol displayed poster, delivered short talk and engaged with visitors to virtual poster stand.
Year(s) Of Engagement Activity 2021
URL https://spritehub.org/2020/10/20/sprite-showcase-registration-now-open/?notification-cache-refresh=1
 
Description Presentation at Strathclyde DHAWG Digital Health research group 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Interactive online presentation at Digital Health and Wellbeing Being (DHAWG) research group at Dept of Computer and Information Sciences, University of Strathclyde. Delivered by W Moncur and E Nicol. Audience of PGRs, researchers and academics.
Year(s) Of Engagement Activity 2020
 
Description Presentation at Strathclyde iSchool research group (SiSRG) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Interactive online presentation at Strathclyde iSchool research Group (SiSRG) at Dept of Computer and Information Sciences, University of Strathclyde. Delivered by W Moncur and E Nicol. Audience of PGRs, researchers and academics.
Year(s) Of Engagement Activity 2020
 
Description Public engagement event: Eyes Online: Understand your data, switch on your rights 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact A one day drop-in event with lightening talks and 1:1 advice to members the public who want to know about their online risks, digital rights and how to protect and enforce them in practice. Talks from academics but also Police Scotland, and Scottish government
Year(s) Of Engagement Activity 2020