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Business Models for B-2-B Services

Lead Research Organisation: Lancaster University
Department Name: Management Science

Abstract

Abstracts are not currently available in GtR for all funded research. This is normally because the abstract was not required at the time of proposal submission, but may be because it included sensitive information such as personal details.
 
Title Innovative business model workshop 
Description Video package from the follwing event: Innovative Business Models one-day workshop (with Katy Mason) Lancaster University Management School, 29th September 2010 http://www.lums.lancs.ac.uk/departments/Entrep/Projects/ifg/innovative-business-models/ 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Integrating service into manufacturing business 
Description Video package made at the follwing event: Martin Spring, Katy Mason and Peter Lenney - academics from Lancaster University Management School - were keynote speakers at this Masterclass organised by the Manufacturing Institute and jointly sponsored by LUMS and AIM. The Masterclass, which took place on 10 March 2010, was designed for directors and senior managers of companies that supply capital equipment or other products where introducing an integrated service offer can deliver greater customer value for bottom line gain 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Martin Spring on integration of products with services 
Description Video summary of Manufacturing Institute Masterclass, sponsored by Lancaster University Management School and AIM on 10 March 2010. 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Peter Lenney on the marine coatings industry 
Description Video interview: Peter Lenney describes building a customer value, and that it's important to know more about your customer's business than they do themselves. Peter was speaking at a Manufacturing Institute Masterclass, sponsored by Lancaster University management School and AIM on 10 March 2010. 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Professor Tim Baines on manufacturing strategy 
Description Video of interview: Professor Tim Baines of Cranfield University on the use of services as part of a manufacturing strategy. Professor Baines was speaking at a Manufacturing Institute Masterclass, sponsored by Lancaster University management School and AIM on 10 March 2010. 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Steven McGhee of CHEP on the supply chain 
Description Video of interview: Steven McGhee describes how CHEP manages complex supply channels to provide a better service to its customers. Steven was speaking at a Manufacturing Institute Masterclass, sponsored by Lancaster University management School and AIM on 10 March 2010. 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Title Tommy Cooney on servicing Callender's aerospace customers 
Description Video of interview: Tommy Cooney describes how Callenders provides services to its customers at every stage, from product design to after-sales support.. Tommy was speaking at a Manufacturing Institute Masterclass, sponsored by Lancaster University management School and AIM on 10 March 2010. 
Type Of Art Film/Video/Animation 
Year Produced 2010 
 
Description Evidence report on Business Models for the Foresight 'Future of Manufacturing' study
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description An institutional approach to service supply chains 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Presented at Service Operations Management Forum: Third International Workshop 20-21 September 2010, University of Bath School of Management, Bath, United Kingdom
Year(s) Of Engagement Activity
 
Description Beyond the service factory? : reconfiguring networks, constructing new services 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Presentation at ESRC Social Science week event 'Managing Successful Business Model Innovation in Manufacturing', Imperial College (Nov 3rd 2011) with AIM colleagues Bruce Tether and Andy Davies
Year(s) Of Engagement Activity 2011
 
Description Beyond the service factory? : reconfiguring networks, constructing new services 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Presentation at ESRC Social Science week event 'Managing Successful Business Model Innovation in Manufacturing', Manchester Business School (Nov 1st 2011) with AIM colleagues Bruce Tether and Andy Davies
Year(s) Of Engagement Activity 2011
 
Description Business model dynamics 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact This paper presents a framework for the description, diagnosis and development of business models. It is part of a programme of work on Business Models for Business-to-Business Services being funded by the Advanced Institute of Management Research (AIM).
Year(s) Of Engagement Activity
 
Description Business model innovation 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Presentation at Servitization of Manufacturing, ESRC Social Science Week event, Woburn House, London, 17th March 2010
Year(s) Of Engagement Activity
 
Description Business model innovation 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Workshop paper, Cass Business School, December 15-17th 2008
Year(s) Of Engagement Activity
 
Description Business models as frames for market-making 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Presentation at AIM event, 'Making Markets: The Practice of Business Models', Senate House, London, Nov 4th 2011. Attended by 200+ practice, policy and academic delegates
Year(s) Of Engagement Activity 2011
 
Description Innovative business models 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Industry/Business
Results and Impact Presented at one-day workshop (with Katy Mason) Lancaster University Management School (LUMS), 29th September 2010, as part of 'Innovation for Growth' Project run by LUMS Institute for Entrepreneurship and Enterprise Development (IEED). (16 SMEs at event, some then engaged in additional projects e.g. PhD case-studies with Juliana Santos)



See videos listed separately and details at:

http://www.lums.lancs.ac.uk/departments/Entrep/Projects/ifg/innovative-business-models/
Year(s) Of Engagement Activity 2010
 
Description Innovative business models 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Presentation as part of 'An HR strategy for Innovation' workshop programme, Lancaster University Management School (LUMS), 29th September 2010
Year(s) Of Engagement Activity
 
Description Panel discussion on service research agenda 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact AIM Research Fellows Dr Martin Spring, Dr Giuliana Battisti, Professor Irene Ng and Professor Kate Blackmon conducted a panel discussion on the content and process of future service research at the Roundtable and Town Hall Meeting, 23 September 2010, as part of the Cambridge Service Alliance's 'Service Week' 2010.



http://www.cambridgeservicealliance.org/http:/www.cambridgeservicealliance.org/events/cambridge-service-week/2010-2.html
Year(s) Of Engagement Activity
 
Description Rethinking operations strategy : the role of service-focussed business models 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Seminar, Innovative Manufacturing Research Centre, Cranfield University, 23rd October 2009
Year(s) Of Engagement Activity
 
Description The shifting terrain of service operations management 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Primary Audience
Results and Impact Presentation as part of a Service Design and Innovation Workshop with AIM Visiting International Fellow, Dr Scott Sampson, 23-24 June 2011 at the University of Cambridge, Institute for Manufacturing
Year(s) Of Engagement Activity