Learning to Learn in an Era of Surprise? Intelligence Production and Use in Foreign Policy-Making in Britain, Germany and the European Union

Lead Research Organisation: King's College London
Department Name: European and International Studies

Abstract

TThe proposed project addresses salient concerns about alleged failures of anticipation, preparedness and response in national and European foreign policy against a backdrop of three 'strategic surprises': the Arab Spring, the Russian annexation of the Crimea (Bildt, 2013), and the rapid rise of the so-called Islamic State/D'aesh. Strategy documents identify rising levels of uncertainty and proclaim '[w]e live in a world of predictable unpredictability. We will therefore equip ourselves to respond more rapidly and flexibly to the unknown lying ahead' (EGS, 2016: 46). In response to these surprises and alleged failures, different public bodies have conducted performance reviews relating to the Arab Spring (2012), the EU's approach to Russia (House of Lords 2015), the 2003 invasion of Iraq (Committee of Privy Counsellors, 2016) and the confluence of different crises (German Foreign Office, 2014). Lessons identified from these episodes are likely to shape future foreign policy for years to come, just as lessons from the 1930s shaped the thinking of a generation of US and European policy-makers, for good or for worse (Lebow, 1985).

Yet, the few existing public inquiries differ substantially in their depth and scope, the criteria for judging success and failure, and how they handle problems such as hindsight bias. Moreover, not only do practitioners disagree about what is knowable and should be learnt, but public and mediatised debates follow their own logic in constructing failures (Oppermann & Spencer, 2016). The existing academic literature in the field of International Relations does not offer much help in addressing these questions either: It rarely defines what it considers successful learning, nor does it specify under what conditions such learning takes place in foreign policy decision-making. Part of the problem is the lack of engagement with competing conceptions of learning and intelligence in the broader field of International Relations (Levy, 1994) and evidence-based public policy in political science (Sanderson, 2002). Moreover, insights gleaned from US case studies may not be applicable in an organisationally and politically more diverse European setting. European countries may be affected by these old and new threats in different and more direct ways than the United States given Europe's close geopolitical proximity and distinct socio-cultural make-up.

Against this background the project aims to provide a better normative and evidential basis for learning the right lessons about warning and current intelligence in relation to these different kinds of threats. In a first step the project team will engage with the relevant literature as well as leading practitioners to arrive at a normatively grounded yet realistic expectations of good learning in foreign policy looks. This will form the basis for the empirical work which is based on a most likely research design. We focus on three of the most capable actors in European foreign policy with the UK, Germany and the EU, each with their distinct yet interconnected intelligence and foreign policy communities. The project team will look at how these actors have handled three cases of major strategic surprises by combining desk-based research and practitioner interviews to ascertain the actual dynamics of threat emergence and escalation with the knowledge claims over time and given substantial uncertainty. Thirdly, the project team will then draw mainly on interview data and comparisons between the actors to study performance and underlying causes of relative success and failure. In a final step, we will engage with practitioners on the Advisory Board and in a series of workshop to elucidate key lessons to be learnt from each of these cases and how to improve actors' capacities to better anticipate and react to new threats.

Planned Impact

The project aims to improve the production and use of warning and current intelligence about contemporary threats in the foreign policy-making processes of the UK, Germany and the EU. Practitioners have admitted to being surprised about and unprepared for the strategic surprises and subsequent crises at the centre of this project. Under conditions of stagnant or falling budgets and interlocking crises, few internal lessons learnt exercises were conducted by foreign affairs institutions, especially none that systemically compared performance across polities and cases. Some claims have been made by external observers and, more rarely, public inquiries, about the extent of and reasons for failure of anticipation, preparedness and crisis management, some of them without a sound theoretical or evidential basis. We aim to measure performance in a fairer and more nuanced way to ensure that the right lessons are learnt and to propose realistic improvements.

Intelligence practitioners can learn:
- About the specific challenges inherent in the identification of contemporary threats given the rise of non-state actors, technological change, and new forms of deception and propaganda.
- How to recognize weak signals and avoid common problems arising from assumption drag and cognitive biases/heuristics
- About obstacles to the perception and communication of politically or bureaucratically inconvenient news given organizational cultures and their linkages to decision-makers
Decision-makers and policy-planners can learn about:
- how their own policy preferences and worldviews may affect and distort information processing
- how they can better structure the relationship and interactions with intelligence providers from within and outside of government to ensure more tailored, swift and useful intelligence.
- how to structure decision-making processes in a way to ensure timely responses and avoid both under- and over-reaction in responses to emergent or manifest threats.
Journalists and think-tank staff can learn about:
- the importance of having clear, persuasive and realistic criteria when judging the performance of intelligence providers and decision-makers
- the risks of hindsight bias and politicization distorting such judgement in a direction that will lead to overcritical assessments and unrealistic policy recommendations
- how to access reliable and nuanced information about each of the three cases and thus better understand the degree of performance over time and provide advocacy for realistic improvements.
Our approach to achieving this impact is based on engaging closely with practitioners from each of these policy communities from the start. This is necessary not just to overcome problems of access to information, but also to build up credibility and trust amongst this group in so far as practitioners will be involved in the process of drawing up performance indicators. We will rely on the highly-experienced members of the Advisory Board from the start and during two subsequent review meetings.
In addition, we will involve a broader set of actors through a series of three workshops in London, Berlin and Brussels to look at short and medium term improvements in areas such as procedures, structures, incentives and organisational cultures. These workshops will be prepared with an input paper combining insights about performance in each of the cases, their causes and conditions, and how particular changes could have made a difference to the outcome or are likely to do so in the future.
We aim to disseminate our findings more widely through policy briefs and open-ed/blog pieces that outline how our findings depart from the results of public inquiries and media commentary. In the process the project team will also exploit existing linkages with the King's-based ESRC-funded initiative on the UK in a Changing Europe given the potential for a reconfiguration of foreign policy and intelligence cooperation in the UK and EU.

Publications

10 25 50
 
Description The project developed a normative guiding model of well-informed, anticipatory and collaborative foreign policy-making, which then informed our performance expectations towards intelligence and intelligence use, such as accuracy, timeliness, convincingness, due prioritisation, and open-mindedness. The framework for postmortem inquiries developed takes helping or hindering conditions systematically into account in order to arrive at fairer assessments, pinpoint underlying problems and identify the right lessons to be learnt.
Our dual comparison of three cases of surprise - Arab Uprising, the rise of ISIS, and the Russian aggression against Ukraine - and three actors - the UK, Germany and the EU, revealed that the degree of surprise primarily arose from diagnostic difficulties of the cases, rather than differences in actors' performance or underlying capacities. For instance, in the case of Arab Uprisings, most actors appreciated the potential for instability in the region, but they struggled to anticipate when, where and how quickly this might happen. Similarly, it was understood that Sunni discontent in Iraq and the fragmentation of Syrian rebel groups who fought against Assad could be exploited and exacerbated as opportunities by jihadist groups. However, analysts struggled to accurately assess the capacities and strategies of ISIS, the weakness of the Western-trained Iraqi army and the cross-border-effects in Iraq and Syria. Finally, Russian discontent and likely counter-actions over Ukraine signing the Association Agreement were expected by most, but few anticipated that the Maidan protests would push Russia to invade and annex Ukrainian territory.
Differences between the three actors were more subtle than expected. They arose particularly from different degrees of prioritisation of a particular country or region, which accounted for delays in recognising the evolution of certain threats, for instance, between the UK and Germany in the ISIS case. Furthermore, we saw differences in the nature of surprise and performance between the EU and the other two polities, particularly with regard to the Russia/Ukraine case well as the Arab Spring case. The EU suffered from geopolitical/security blind-spots in assessing the risks arising from the association process. We also found more receptivity problems in the EU to estimative intelligence and warning, than in Germany and the UK. However, the EU was uniquely affected at the time by internal restructuring, scarce resources and limited competences for its intelligence and foreign affairs machinery.
We discussed the underlying problems and potential lessons to be learned in three practitioner workshops. Among the lessons are: update and diversify the use of local sources, more regional instead of state-focused analysis, better use of open-sources including social media, as well as resource prioritisation that considers the secondary effects of conflicts. We suggest for polities to develop a dedicated warning doctrine and accountability points for receiving and acting on warnings, training for decision-makers to promote open-mindedness and avoid unintended effects on intelligence producers, as well as more systematic and institutionalised effects of identifying, learning and remembering lessons after instances of surprise and foreign policy failures. We utilised some of these insights also in publications on learning the right lessons from the COVID-19 pandemic.
Exploitation Route Researchers and others engaged in postmortems of these cases will be able to download and use the timelines for each of the three cases. These timelines look in substantial detail over a period of usually 12 months at the interplay of major events or turning-points in each threat evolution or crisis, the knowledge claims made by different expert sources, and evidence of government response and attention. These timelines could feed into future research, for instance, by offering benchmarks of what was broadly known by when by certain actors and where the major uncertainties and disagreements among observers and experts could be found.
Through our various workshops and publications, we suggest a number of lessons that officials, analysts, policy-planners and decision-makers could and should learn from these cases of an era of surprise. Some of these lessons have already been learnt as a result of largely internal reviews, but others have not, for instance, related to the training and exercises for decision-makers, the institutionalisation of lesson learning and not forgetting, the creation of career tracks for country-experts, or the creation of wildcard and dissent channels for facilitate and fast-track warnings.
Sectors Aerospace

Defence and Marine

Government

Democracy and Justice

Security and Diplomacy

URL https://www.kcl.ac.uk/eis/research/intel/intel-research-project
 
Description Our finding may have contributed to the promise of the German government to create an inquiry into the Afghanistan mission. Our findings have also been fed into the curriculum review on warning intelligence of the US National Intelligence University.
First Year Of Impact 2023
Sector Security and Diplomacy
Impact Types Policy & public services

 
Description Impact on Learning from Foreign Policy Surprises and Failures in Germany
Geographic Reach Europe 
Policy Influence Type Influenced training of practitioners or researchers
 
Description From Alert to Action: the difficult journey of warnings in international politics (PI is Nikki Ikani - not myself)
Amount € 280,000 (EUR)
Organisation Leiden University 
Sector Academic/University
Country Netherlands
Start  
 
Title Germany's anticipation of and response to ISIS' rise to power: overview of open-source knowledge claims and policy responses (by Eva Michaels) 
Description This period is relevant for an understanding of how the Islamic State of Iraq and al-Sham (ISIS) gradually established itself as a powerful and destructive actor in Iraq and Syria and how it reached beyond its core conflict zone. The chronological overview starts with crucial developments in Syria (ISIS expanding its footprint in northern Syria and tightening its grip on Raqqa while increasingly fighting other rebel groups) and in Iraq (July 2013 marked the successful conclusion of ISIS' "Breaking the Walls" campaign, the beginning of its "Soldier's Harvest" campaign and a sharp increase in violent attacks against predominantly Shia targets). The overview ends with the beginning of ISIS' northern Iraq offensive and on the day before Mosul and its international airport fell to ISIS. By then, Europe had just experienced its first terrorist attack (Jewish Museum Brussels) linked to ISIS and to the phenomenon of returning foreign fighters, highlighting the immense challenges for European intelligence cooperation and counterterrorism. This overview is based on a systematic analysis of open-source data published during this time. Three groups of non-governmental experts have been selected as authoritative sources of knowledge: • researchers at international NGOs (International Crisis Group/ICG, Human Rights Watch/HRW, Amnesty International), • journalists reporting for German media organisations (Frankfurter Allgemeine Zeitung/FAZ, Süddeutsche Zeitung, Die Welt, Der Spiegel, Die Zeit), • analysts at a German think tank (German Institute for International and Security Affairs/SWP). 
Type Of Material Database/Collection of data 
Year Produced 2021 
Provided To Others? Yes  
Impact not yet 
URL https://kclpure.kcl.ac.uk/portal/files/148482288/Timeline_Germany_and_ISIS.docx
 
Description International Public Policy Observatory 
Organisation University College London
Country United Kingdom 
Sector Academic/University 
PI Contribution I was invited by Joanna Chataway of the UCL-led, International Public Policy Observatory (funded by the ESRC) to participate as named speaker in an international workshop discussion on designing public inquiries on COVID-19.I have also commented on a paper on this topic after being invited to do so by Matthew Flinders of Sheffield. Subsequently I was invited to author a blog-post on the central issue of hindsight bias for IPPO, which was published. All of this drew on our work doing postmortems and the paper we authored on how learn lessons from COVID-19 in the UK.
Collaborator Contribution Apart from the workshop participation and the blog, we are in discussion about a joint article in relation to the COVID-19 inquiry in the inquiry although this is not certain yet. In the blog post, I discussed in some detail the different forms of hindsight bias and how it may be best avoided or minimised.
Impact A blog post for IPPO on hindsight bias and how it can be avoided: https://covidandsociety.com/covid-19-public-inquiries-avoid-hindsight-bias-trap/
Start Year 2021
 
Description Invited expert contribution to workshop on warning intelligence 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact I was invited as a named speaker to a workshop on "Exploring the Foundations and Frontiers of Warning" organised by the US National Intelligence University and the Office of the Director of National Intelligence (ODNI) - I was on the starting panel alongside with two other experts appearing remotely via video-link and was asked to summarise the state of the art on warning intelligence. I have also commented throughout the two day workshop on what should be core elements of the curriculum for intelligence practitioners. I have received significant praise for my previous research in this area and Frederic Baron, the Director of Strategic Research Initiatives at NIU said they were using our research as case studies in teaching practitioners.
Year(s) Of Engagement Activity 2024
 
Description Meeting with Project Advisory Board 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact We met with the project advisory board on 6 July 2018. This included practitioners and academics from the UK, Germany and the EU to discuss the project's research design, research methods and overall approach. A key focus of the discussion was on questions of design and access to interviewees/evidence.
Year(s) Of Engagement Activity 2018
 
Description Practitioner Workshop on Learning from Surprise in EU Foreign Policy 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The workshop was co-hosted with the Centre for European Policy Studies in Brussels, and CEPS lead senior researcher for European foreign policy, Steve Blockmans. The workshop was aimed at Brussels-based practitioners and experts working in these areas, to discuss two of the cases of Arabellion and ISIS and explore more broadly which lessons can be identified and learnt for the EU to better reduce and prepare for surprises in the future. The workshops was based on an input paper from the INTEL project team and three presentations by members of the project team - one generic on EU capacities (Meyer) and two case-specific (Ikani and Michaels). Each presentation was followed by a discussion among the participants. The workshop was conducted under Chatham House rules.
Year(s) Of Engagement Activity 2019
 
Description Remote workshop designed for UK practitioners with lessons to be learnt 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The workshop on 18 June 2021 was designed to share findings with practitioners and validate some of the findings and lessons to be learned in the light of practitioners' experience. The Findings concerned our three case studies (Arab uprising, ISIS, Ukraine) and which lessons the UK should take away from them to be better prepared for surprises and, if appropriate take, preemptive or preventive action. The workshop will feed into a policy-paper on lessons to be learnt for the UK as well as the final revision of book chapters.

The workshop had 24 particpants, 13 of which were from government, especially Cabinet Office and MoD. The debate helped to consolidate lessons learnt as well as remind officials of lessons from previous cases of surprise and crisis in foreign affairs that had been forgotten again. There oral feedback during the workshop indicated broad agreement with most of the findings and lessons identified. After the event ended one of the officials stayed behind to indicate his interest in further collaboration in relation to further improving early warning and early action. We also had positive feedback from participants that "the team really enjoyed it and thought the discussion was 'great all round'"

A policy brief in relation to the UK is being currently produced.

AGENDA

Chair: Prof Mike Goodman

10:00 - 10:05 Introduction from Mike Goodman (Chair)
10:05 - 10:10 Presentation on the project (Meyer)
10:10 - 10:20 The Arab Spring and broader lessons to be learnt (Rimmer)
10:20 - 10:30 The Rise of ISIS in UK open-sources (Guttmann)

10:30 - 11:00 Open discussion

11:10 - 11:20 The case of Ukraine/Russia and lessons to be learnt (Ikani)
11:20 - 11:50 Open discussion (chaired by Goodman)
11:50 - 12:00 Wrap-up
Year(s) Of Engagement Activity 2021
 
Description Remote workshop for German practitioners from intelligence and foreign policy communities 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The workshop on 26 April 2021 presented the insights of a postmortem analysis of two cases: The rise of so-called Islamic state between 2013-2015 and Ukraine's envisaged signature of the Association Agreement with the EU that culminated in the Russian annexation of Crimea and its intervention in Eastern Ukraine between 2013-2014. The workshop organisers presented the findings relating to these cases, in particular what was known and what was knowable with regard to these events, and what lessons German analysts, institutions and decision-makers should learn in terms of improving knowledge production and use. The purpose was to share findings with practitioners, validate some of the findings and lessons to be learned in the light of practitioners' experience. The workshop fed into a policy-paper on lessons to be learnt for Germany. We had participation from around 10 participants from the BND (Germany's foreign intelligence agency), the foreign office and the defence ministry, plus German members of the INTEL advisory board.

AGENDA

14:00 - 14:10 Introduction
14:10 - 14:25 First Presentation on ISIS
14:25 - 15:10 Open discussion

15:10-15:20 Break

15:20 - 15:35 Second Presentation on Ukraine/Russia
15:35 - 16:10 Open discussion
16:10 - 16:30 Wrap-up
Year(s) Of Engagement Activity 2021
URL https://www.kcl.ac.uk/policy-institute/assets/what-lessons-to-learn-for-intelligence-production-and-...
 
Description Workshop on crisis early prevention organised by German Institute for Public Policy GPPI/Peacelab 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The event was a workshop to which the PI Christoph Meyer was invited as an expert speaker on early warning and early action within government. It took place on 15 June 2021 with around 30 participants, including the German junior minister in the Foreign Office (Staatssekretär Nils Annen). The PI shared some key findings from his research on early warning with the audience consisting of professionals working in this field, especially officials from the German foreign office, NGOs, and also some media too. The invitation came as a result of previous work on this topic, including postings on the Peacelab project, an initiative related to conflict prevention organised by the German think-tank (GPPI) with the support of the German foreign office.
Year(s) Of Engagement Activity 2021