Bilateral (Hong Kong): The professionalization of human resource management in Hong Kong and the United Kingdom

Lead Research Organisation: Middlesex University
Department Name: Business School

Abstract

The Chartered Institute of Personnel and Development (CIPD) and the Institute of Human Resource Management (IHRM) represent the major professional institutes of human resource practice in the UK and Hong Kong respectively. Between 2008 and 2010 both bodies were involved in major restructuring of their qualifications, membership standards and continuous personnel development credentials with a view to increasing the perceived value and influence of the HRM profession. In the UK, following a strategic review leading to a vision of the future role of HR, the CIPD launched a new map of the profession built around ten professional areas of competence, eight behavioural areas of practice and four bands of professional transition, from entry-level to director. Likewise, in Hong Kong, the IHRM launched its new membership scheme which is built around the practicing standards of knowledge, experience and capability. Like the CIPD's professional map, the IHRM's professional standards model provides a framework to help navigate HR practitioners' career paths and map their development needs.
In the case of the CIPD the latest move seems to symbolise the latest development in a long period of reforming the identity of the discipline away from a reactive transactional support activity into a proactive strategic function. The IHRM's motives are similar. Moreover, in scanning IHRM events and publications over the past two years strongly suggests an agenda inspired by the 'Next Generation HR' narrative: indeed, there is a strong and growing cross-collaboration between the IHRM and the CIPD in both professional events and collaborative projects.
However, little is known about how the normative content of the new agenda will have to the stated abilities and workplace experiences of their targeted client base across all levels. In raising the aspired status of the HR practitioner, will those transactional functions be marginalised? In addition, will the new professional standards contribute to the establishment of a greater consensus as to what constitutes a universal best practice HRM?
For HRM in general, the professionalization of HR practice has been a somewhat controversial project since it involves the granting of normative institutional legitimacy to what is essentially a 'captured' management function that could, by implication, have important career-changing implications for its own membership base and also for other organisational colleagues whose future development depends on the influence that the HR function is able to yield within organisations. Therefore, in seeking to provide a detailed insight into what it means to be a qualified HR practitioner in Hong Kong and the UK and the role that the respective professional institutes are exerting in developing and maintaining these ideals this study compares the normative content, institutional impact and workplace credibility of the two sets of professional standards arising. Not only will the data provide a timely independent overview of the current status of HR practice in both national contexts but, by comparing the evidence, it will also be possible to gauge a detailed sense of whether HR is achieving international homogeneity which overrides a range of historical, cultural, institutional and economic factors.
Working collaboratively the UK and Hong Kong teams will deploy a mixed methodological approach comprising analysis of core documentation, elite interviews with senior members of the two professional institutes, survey of existing practitioners' attitudes and experiences and follow-up interviews designed to explore more deeply the explanations behind participants' experiences and expectations of HR practice. From this extensive range of empirical data the research team will be able to consider the workplace relevance of the normative content of the two professional institutes and from within a variety of industry settings and at different levels of membership.

Planned Impact

This project will benefit all stakeholders of the practice of HRM in organisations across all sectors in the UK and Hong Kong by better understanding the current activities HR practitioners are engaged in and what levels of influence they are able to yield within organisations. Stakeholders of HRM practice are:

*the HR professional bodies
*HR practitioners
*students studying for professional membership
*other organisational stakeholders, including:
-employers
-other functional areas of management
-employees
-employee representatives (unions)

The status, activities and influence of HR practitioners is important as it has an impact on how people are managed and treated at work. It is widely recognised that all organisations that employ people perform HR activities, so the professional conduct of HR is important. This project will provide information on what HR practitioners are doing and what influence they have within organisations. It will also gain an insight into what agendas these practitioners are pursuing and the extent to which they are aligned to the most recent strategic direction being pursued by the professional bodies, as well as to founding professional principles which state the benefits for individual members (in terms of enhanced personal development), organisations (in terms of enhanced organisational performance) and society as a whole (in terms of the promotion of sustainable, progressive and ethical practices). These objectives are, themselves, closely aligned to the three strategic priorities of the ESRC.

While the stakeholders identified will benefit in different ways, the dissemination of findings from the project will enable enlightened debate among all of these on the future role of HR, the homogeneity of HR across countries and sectors, and the variety of workplace experiences of HR practitioners. One major contribution of the study will be its contribution to the development of professional HR practice in China, especially within the context of the Closer Economic Partnership Agreement (CEPA) between Hong Kong and China.

The professional bodies themselves will benefit most in terms of gaining an insight into how closely aligned the aspirations and values that they have for their members match their members' actual experiences and values. They, along with their members, could also benefit from the creation of a diagnostic tool - based upon the questionnaire survey used at stage 3 of the project - to assess membership profile against the membership standards. The methodological implications of this element of the study could also prove to be beneficial to other managerial professions keen to learn about the status of their members, while gaining further insights into HR's collaboration with other organisational actors.

Facilitation of greater bi-lateral understanding between the two institutes - which already have made steps to collaborate on employment relations and union management training - will also be a natural outcome of the study which will add a further dimension to extant "Next Generation HR" research.

The project should provide some benefit to any of the estimated 350,000 individual HR practitioners in the UK (LFS, 2007), in terms of a greater reflection upon their own career development in relation to the profession as a whole and where they may stand in relation to their broader career aspirations. Outputs of the project - where individual HR practitioners could benefit - include submissions to the CIPD conference and to HR practitioner-oriented publications (People Management, HR magazine).

Students of HRM - particularly those undertaking courses leading to professional qualifications - will gain both by learning about the role and diversity of HR standards in an East and West context and through the practical implications of the research such as improvements to academic course content, structure and application.

Publications

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Higgins P (2017) The strategic and cultural legitimacy of HR professionalization in Hong Kong in Asia Pacific Journal of Management

 
Description The professional standards documentation of the CIPD and HKIHRM focuses on two major perspectives - knowledge and behaviour.

The configuration of international HRM dimension of the professional standards documentation differs between two major institutes.

For both institutes, more content on ethics and integrity needs to be included in knowledge standard to make it consistent with behaviour standard.

From the survey, the level of activity, in terms of the knowledge application of HR practitioners, is broadly in line with the parameters of the 'professional maps' provided by the respective professional bodies in Hong Kong and the UK. So greater expertise and discretion is deployed by those in more senior positions and those holding more senior professional membership status. There is, though, a 'bulge' of those holding a 'specialist' role seeming to be using more of their HR-specific skills and knowledge compared to both those in more junior 'transactional' roles (as might be expected) but also those in more strategic positions.

Exploratory factor analysis of survey participants behaviour profiles provokes a strategic versus administration divide. The profession appears to be demarcated along these lines.

Multiple regression analysis of survey respondents reveals that professional membership status is more predictive of knowledge profiling than behavior profiling where years HR experience and seniority play a greater role.

Case study evidence suggests that some key attributes of what constitute 'professionalism' in HRM is not entirely in line with popular discourses from the profession itself. Proactive elements such as organisational development, while desirable, are not as valued as the knowledge and skills depended upon for issues of regulatory compliance and procedural justice within organisations. This has been consistent, with some important caveats, between Hong Kong and the UK, though stronger in the UK. Related to this is the role of ethical gatekeeper among more senior practitioners.
Exploitation Route To inform the professional bodies the levels of knowledge, skills and behaviour attributes, along all the professional standards categories, of existing practitioners. In addition, it indicates how this knowledge/skill/behaviour profile amoung the occupation compares to organisational need and professional development of practitioners.
Sectors Other

URL http://mdxminds.com/2015/03/24/investigating-the-nature-of-professionalism-in-human-resource-management/
 
Description Impact is developing at this stage. Findings of the project have been presented to a number of practitioner and joint academic/practitioner audiences. The short term implications of these interventions are likely to limited. However, the implications of influencing thinking within - in particular - the professional bodies in the UK and in Hong Kong are likely to be longer term. The potential impacts on these bodies would be in the following: *change to content of HR professional standards *change to use in HR professional standards *change to interpretation of HR professional behaviours So far, influence on these issues has been tacit. Findings presented to practitioner audiences has highlighted the following issues for professional practice: *the role of dealing with organisational conflict as a key resource-dependency issue at organisational level may be under-recognised within professional bodies at national level *some core skills gaps remain a problem for practitioners - notably quantitative skills *the gender profile of the profession remains stubbornly imbalanced at senior levels *the ethics dimension of HRM needs stronger support in desired knowledge standard *comparatively, professional standards structuring demarcates into knowledge and behaviour profiles. Below is a summary of practitioner-oriented outputs *presentation of findings at 2013 HKIHRM annual practitioner conference *Presentation of initial findings to North London HR Directors Forum Dec 2013 *presentation of initial findings to key CIPD sponsors, Jan 2014 *short practitioner article published in WorldLink - the magazine of the World Federation of People Management Associations (Vol 4, no 4, 2014) *three outputs published in HR Review (practitioner output): two in 2014, plus one in 2015 *one full-day joint practitioner/academic symposium held at Middlesex University, January 2015. *consulted on global HR standard (BSI) and to a working group in HK (April 2014, October - January 2015) *consulted on development of proposed competency framework for HKIHRM (Qualifications Framework) April 2014, July 2015-September 2015 *presented the plenary 'Arthur Priest Memorial Lecture' to the Manchester Industrial Relations Society, entitled Whither The HRM Profession - a joint practitioner/academic forum - 22 October 2015. *presentation of findings in paper at the inaugural CIPD Applied Research conference at the Shard, Warwick Business School, 8 December 2015 *presentation of findings to Newcastle University, April 2016 *paper presented to Leeds University workshop, March 9 2018 "The Human Resource Professional: caught between national and organisational institutional dynamics (Ian Roper, Paul Higgins and Sophie Gamwell)
First Year Of Impact 2013
Sector Education,Other
Impact Types Societal

 
Description Chartered Institute of Personnel and Development (CIPD) 
Organisation Chartered Institute of Personnel and Development (CIPD)
Country United Kingdom 
Sector Private 
PI Contribution Joint collaboration vital for the project. Questionnaire survey of CIPD members resulted in report of provisional findings of HR practitioner survey presented to CIPD December 2013 and presentation in April 2013.
Collaborator Contribution The CIPD membership contact list was used for the HR practitioner survey in 2013. £2,000 (estimate) as value of membership database to conduct survey (on basis of substitute database from commercial provider such as Dun and Bradstreet). CIPD was actively consulted on the questionnaire design.
Impact Formal presentation of provisional findings from HR practitioner survey to CIPD senior managers 17 April 2014. One day conference (January 2015) presenting findings from project included keynote speech from Peter Cheese, CEO of CIPD. This was possible only because of this collaboration.
Start Year 2012
 
Description Gamwell, S (with Roper, I. and Higgins, P.) (2014) 39% of UK HR practitioners cannot manage their own HR budget, HR Review, July 22 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact read by HR practitioners

No known outcomes yet
Year(s) Of Engagement Activity 2014
URL http://www.hrreview.co.uk/hr-news/strategy-news/39-of-uk-hr-practitioners-cannot-manage-their-own-hr...
 
Description Gamwell, S., Roper, I., Higgins, P. and Yang, N. (2014) Three times more women in entry-level HR roles than men, but few reach executive level, HR Review. May 27 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Read by HR practitioners

Comment posted by reader
Year(s) Of Engagement Activity 2014
URL http://www.hrreview.co.uk/hr-news/diversity-news/more-women-in-hr-roles-than-men-but-few-reach-execu...
 
Description HKIHRM Annual Conference, 26-27th November 2013 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Talk sparked discussion

Invited to share views on vision and future changes of the HRM profession in Hong Kong in relation to the Specification of Competency Standards (SCS) of the Human Resource Management (HRM) Sector in Hong Kong. 5th May 2015
Year(s) Of Engagement Activity 2013
URL https://www.youtube.com/watch?v=LdXKGg58Ws8
 
Description Higgins, P., Roper, I., Yang, NJ and Gamwell, S. (2014) The New Professionalism: Mapping the Roles of HR Practitioners in Hong Kong and the United Kingdom, Worldlink (Magazine of the World Federation of People Management Associations) V 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Increased the visibility of the research to an international practitioner audience.

Provides publicity for project and increased interest particularly from the Hong Kong Institute for HRM
Year(s) Of Engagement Activity 2014
URL http://www.nvp-plaza.nl/documents/doc/july-2014-worldlink.apfhrm.pdf
 
Description Invited presentation to the Manchester Industrial Relations Society 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact The talk was the annual 'Arthur Priest Memorial Lecture' for MIRS (see http://www.mirs.org.uk). MIRS is the largest regional industrial relations forum in the UK. I was invited to present findings from the study to the mixed audience of CIPD members, regional union officials, ACAS, HR professionals, academics and students. The talk "Whiter the HR profession" provoked questions at the end, plus further questions after the event. The slides for the presentation were requested and now lodged with MIRS on their website.

Unprompted comments received after the event via email and via LinkedIn. One comment as follows:

I was at the meeting at Man Met last night

Without appearing to grovel I enjoyed every minute. Mainly because the result of the survey confirmed every view I have had for years but I have always felt a lone voice surrounded by a far younger and different demography. I am a HR Employment Relations Consultant and Employment Law Advisor with advanced years disclosing my experience.

Lots of information delivered well. Your best message probably did not sink into the many students. Adapt your studies accordingly and do a bit of the hard work on the legal side. But that may be another cry in the wilderness.

After the creeping - the request. Is it possible to have a copy of your power point slides? I am getting the survey report but the slides would be fantastic.

Whatever the result - thank you, good luck in the future & GB
Year(s) Of Engagement Activity 2015
URL http://www.mirs.org.uk/meetings.php
 
Description UK Director's briefing of the survey findings was given to (predominantly) London-based HR leaders. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Sparked questions and discussion and potential participation at next stage.

Led to at least one additional participant to stage 3 of the study
Year(s) Of Engagement Activity 2013