From coercion to consent: social identity, legitimacy, and a process model of police procedural justice (CONSIL).

Lead Research Organisation: Keele University
Department Name: Faculty of Natural Sciences

Abstract

The concept of legitimacy lies at the heart of democratic policing: in a democratic society, police must seek and maintain public support by acting impartially, using coercion proportionately, and persuading the citizenry that they are an institution that is entitled to be obeyed. Yet, there are multiple highly marginalised communities for whom perceptions of police illegitimacy, non-compliance, conflict, and experiences of police coercion are the norm. With its central focus on fairness, legitimacy, identification between police and public, and normative compliance, Procedural Justice Theory (PJT) is a useful model to understand how to improve police community relations. But there are several aspects of the theory that limit its policy relevance in relation to policing marginalised groups - i.e. those with whom police have most contact.

First, PJT research focuses on the general population and only infrequently on sub-populations. While we know much about how people in general understand and read policing, and the role of fairness in such understandings, we know less about how general experiences feed across to those parts of the population who have most at stake in their interactions with officers, who have long histories of problematic relations with police, and/or are increasingly the focus of police strategic priorities (e.g. safeguarding, radicalisation, anti-social behaviour, protest groups). Second, there is a heavy reliance in extant research on survey data and correlational analysis, and there is a pressing need for laboratory-based experiments to establish causal relations and delineate the subjective processes linking procedural justice, legitimacy, and law-related behaviour. Third, there is a related failure to address the nature and role of social identity, intergroup relations, and the dynamics of police-public interaction as mediators of fairness, legitimacy, and compliance.

This project will address these limitations by developing two parallel programmes of research. First, we will use ethnographic methods to obtain direct semi-structured observational data of a series of police interactions with marginalised groups across a range of contexts. We will conduct interviews with the people involved in those encounters (police, 'citizen', observer) to interpret how encounters were experienced, processed, and judged. When arrests (or other forms of criminal justice action) take place, we will develop longitudinal data by tracking those individuals through the criminal justice processes, undertaking a further series of interviews and questionnaires with various stakeholders involved in that process. We will also have access to statistical data concerning the nature and context of the encounters (e.g. stop and search statistics). Second, we will translate a series of police-public encounters into a fully immersive Virtual Reality (VR) programme that participants will experience via headsets to engineer a series of experimental studies.

Both experimental and ethnographic strands will explore the following questions: 1) What specific role(s) does 'social identity' play in perceptions of procedural fairness? 2) What contextual factors shape people's perceptions of the fairness of police activity and how do these change through and within interaction? 3) Are marginalized/excluded groups attuned to the fairness of police behaviour in different ways, and how do the dynamics of interaction with police officers shape or undermine this marginalisation? 4) What effect does the experience of police procedural (in)justice have on the subsequent behaviour of the individuals concerned? By addressing these questions the project will advance our theoretical understanding of the ways police can move away from coercion toward a consent-based approach among highly marginalised and 'difficult to reach' groups; theoretical knowledge that will provide applied benefit for a range of different stakeholders.

Planned Impact

The primary academic beneficiaries of our research will be researchers interested in policing, procedural justice, and social identity; primarily in social sciences including law, criminology, and social psychology. The external beneficiaries will be police forces at a national and international level. The knowledge produced will be of benefit in terms of reducing the likelihood of police coercion and improving police public relationships, particularly regarding marginalised groups.

This project is timely. Her Majesty's Inspectorate of the Constabulary (HMIC), the UK's main police oversight body, has since 2014 conducted an annual 'PEEL Inspection' of every force in the UK, evaluating them in terms of the legitimacy with which they operate. These reviews ensure that the issue of police legitimacy and procedural fairness is, and will remain, high on the strategic agendas for our police partners. This will help ensure a resilient senior level interest in our research, above and beyond the specific involvement of any one individual commander.

Pathways to impact are built into the foundations of this project through formal partnership of three of the UK's largest urban police forces. Senior Officers from our partner forces were instrumental in helping define the research questions of the project via a workshop, funded by the University of Keele in February 2017. This knowledge co-production framework ensures that project findings will be considered at various levels throughout each organisation, maximising opportunities for research findings to be integrated into policy changes and reforms of operational practice. Given the size and influence of our partners it is also likely that our research will go on to impact upon other police forces outside our immediate collaborative framework, nationally and internationally. To further reinforce this capacity for co-production we will involve Senior Officers in an Advisory Group, that will meet annually. On a day to day basis partner forces will allocate a single point of contact (usually a senior officer) throughout the duration of the project and who will sit on a Steering Group that will meet twice a year. These individuals will act as a conduit directing project relevant findings into their organisation via the various Departments and Business Areas.

The academic research team is also highly experienced in creating impact and uniquely positioned to disseminate research findings via their respective institutions. The Metropolitan Police Service (MPS) and the London Mayor's Office for Policing and Crime (MOPAC) have partnered with University College London (UCL) to establish 'The Institute for Global City Policing', the first formal research partnership between the MPS and academia. The Institute will focus on the challenges faced by police in global cities such as London, and on the essential work of building the evidence base for policing in the capital itself. Professor Ben Bradford is the Director of the Institute and will be ideally positioned to integrate the project's research findings into policy and practice with the UK's largest police force. Also, Keele University has formally partnered with West Midlands Police and Office of the Police and Crime Commissioners to establish a strategic inter-disciplinary Research Centre focused on knowledge coproduction. Keele Policing Academic Collaboration (KPAC) is a formal aspect of University's research strategy, has a salaried Centre Manager focused on engagement and is one of the UK's most significant academic policing research centres. As such the centre provides an existing institutional platform through which research findings can be disseminated from Keele University to regional, national, and international policing partners. Our end of project conference will also involve representatives from police forces from across and beyond UK and as such will also act as a platform for generating further pathways to impact.

Publications

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Pósch K (2019) How people judge policing in Policing and Society

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Kyprianides, A. (2020) Policing the street population in the context of Covid19 in The Municipal Journal

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Kyprianides A (2020) Perceptions of police use of force: the importance of trust in Policing: An International Journal

 
Description Procedural Justice Theory proposes that where 'citizens' perceive fairness in police practice, they are more likely to experience the police as legitimate. It is generally understood that four factors are central to this relationship: a) trust in the motives of the police, b) dignity and respect, c) voice or participation and d) neutrality. Police legitimacy is then assumed to incline citizens to respond with compliance, respect, and cooperation. Our findings from a programme of ethnographic research critically explores these assumptions. We have achieved findings from three empirical strands of work arising from the project. First, understanding of the role of police psychology in shaping encounters with 'citizens' is relatively opaque. Based upon an interview study our work demonstrates the centrality of procedural fairness in officer talk in terms of internal relations with colleagues and external relations with 'the public'. However, we go on to explore how interviewees described complex internalised theories of social relations, differentially positioning themselves in relation to other colleagues and multiple 'publics' often depicted along socioeconomic and geographical lines. We demonstrate how officers described their interactions with 'the public' in sequential and historical terms with complex and changing (often intergroup) power dynamics. Our published work draws out the implications of this analysis for understanding the role of social identity processes among police officers in encounters with the public. Second, our findings are also derived from 250 hours of ethnographic observations of 'frontline' policing. We explore if and how factors such as police identity, power and social categorisation featured in day-to-day police work across a range of operational departments, including neighbourhood, response, custody, CID and offender management. In publications from the project we argue that our findings highlight and confirm the complexity of fairness within police 'citizen' interactions. Specifically, three key dimensions are explored: (1) the historical and longitudinal nature of police-citizen interaction, (2) the role of social context and categorisation, and (3) the influence of power and accountability. We argue that, whilst procedurally fair interactions were observed, the universality of 'fairness', particularly in relation to the four 'rules' of procedural justice, are problematic. We also discuss various implications of our analysis for advancing theory and policy. Third, we have explored the applicability of PJT to marginalized 'citizens'. Our analysis is based on six months of ethnographic research on the policing of the street population in an inner London borough, both shadowing policing patrols in this area and embedding observation within the homeless community. We have provided a summary of the outcome of a thematic analysis of a large data corpus made up of interviews, observations, photographs and several research diaries written by members of the street population. On this basis, we argue that police 'citizen' encounters are characterized by three components: (1) a structural context of extreme disempowerment; (2) a micro-sociological dimension, particularly as this relates to the exercise of 'authority'; and (3) a 'dialectic' dimension that is best illustrated through dynamic power relationships between the police and the street population, characterized through the narrative of 'the game of cat and mouse'. We contend that our ethnographic approach exposes a 'stereotypical' reading of a procedural justice encounter to much more empirical scrutiny than has often been the case in the current literature and suggest ways forward for a process model of procedural fairness.
Exploitation Route We are working with West Midlands Police to translate our research findings Ito training packages for their staff.
Sectors Education,Government, Democracy and Justice,Security and Diplomacy

URL https://www.youtube.com/watch?v=QRPLQxlxNXI&feature=youtu.be
 
Description College of Policing internal media release 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Discussion with a College of Policing Online Knowledge Officer resulted in the development of a media release to be shared internally with their colleagues and policing contacts.
Year(s) Of Engagement Activity 2018
 
Description Criminology Conference (2020) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact talk title: 'Solidarity with the police promotes social control of Covid-19 lockdown regulations'
Year(s) Of Engagement Activity 2020
 
Description European Criminology Conference 2020 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact talk title: 'Police generation of compliance amongst the street population: procedural fairness or deterrence?' (September 2020)
Year(s) Of Engagement Activity 2020
 
Description From coercion to consent: police ethnography and procedural justice 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Procedural Justice Theory proposes that where 'citizens' perceive fairness in police practice, they are more likely to experience their relationship to the police as legitimate and comply with the law. There are four factors which are generally understood to be central to achieving procedurally fair encounters: a) trust in the motives of the police, b) dignity and respect, c) voice or participation and d) neutrality. Such encounters are then assumed to incline citizens to respond with greater levels of compliance, respect, and cooperation.

In this symposium we discuss data and analysis from an ESRC funded programme of ethnographic research that critically explores these PJT based assumptions. In the first session we will discuss the theoretical rationale for our research. We then present three empirical papers from the project all of which derive from a programme of ethnographic observations and interviews that the project has enabled.

The first reports on key conclusions from a thematic analysis of interviews exploring the psychology and understandings that police officers take into their routine encounters with citizens. The second reports on a series of observations of police citizen encounters within the custody suites of a large metropolitan force in the UK. The final empirical paper then reports upon data gathered from over one hundred and eighty hours of ethnographic research on the policing of a highly marginalised street population in and around North London.

Taken together the papers analyse the situated and group level nature of police citizen encounters and further explores some of the complexities of their procedural fairness. We conclude the session with a discussant who will pull together the four papers and explore their central implications for theory, policy, and practice.
Year(s) Of Engagement Activity 2021
 
Description KPAC Advisory Board Meeting 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Introduction of CONSIL project to Keele Policing Academic Collaboration partners, with initial discussion of progression for the project and identification of interested parties for participation.
Year(s) Of Engagement Activity 2018
 
Description Lecture to level 6 students 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Undergraduate students
Results and Impact Two lectures were delivered to undergraduate students surrounding the topic area and research project, to allow them to engage with the topic, spark discussion around the issues raised and implications of the research. Essay responses allowed for more detailed exploration of the topic area for those students. A number of students reported increased interest in the topic area.
Year(s) Of Engagement Activity 2020
 
Description Police perspectives on policing the pandemic 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Event 1 of London Policing Seminar Series by UCL IGCP
Year(s) Of Engagement Activity 2021
 
Description Police practitioner training workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact This workshop was held with the research team and policing practitioners involved in the development of a 'fairness in policing' programme within West Midlands Police. It allowed for the discussion of a programme of work around police training, implementing real-world scenarios of policing gathered through this research project into current police training packages offered within force.
Year(s) Of Engagement Activity 2020
 
Description Policing the Pandemic Seminar (2020) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Event by UCL IGCP; title of presentation by Kyprianides A: 'Solidarity with the police promotes social control of Covid-19 lockdown regulations' (November 2020)
Year(s) Of Engagement Activity 2020
 
Description Presentation at Central Police University, Taiwan 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact I gave a presentation at the Central Police University, Taiwan, to police cadets and some serving officers. The aim of the presentation, among other things, was to link 'internal' and 'external' procedural justice and the role of social identification. The talk was very well received, and has since been written up as an article in the Central Police University magazine, which is circulated to all police officers in Taiwan (see link).
Year(s) Of Engagement Activity 2018
URL http://163.25.6.47/~dsa/107/200.pdf
 
Description Presentation at conference attended by police practitioners 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact A presentation at the University of Akureyri, Iceland, Policing and Society conference. I gave a talk entitled 'A street corner education: Police stops and the moulding of normative values'. The audience was composed primarily of serving police officers and students on policing courses at the University (who will go on to become police officers). There were also international attendees from the US and elsewhere. The talk generated questions and discussion during and after the formal session.
Year(s) Of Engagement Activity 2019
 
Description Professional Policing teaching presentation L5 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Undergraduate students
Results and Impact Presentation of research methodology, followed by discussion with L5 Professional Policing Degree students on how that methodology could be used within future research related to police practice. Attended by 30 students.
Year(s) Of Engagement Activity 2021
 
Description Professional Policing teaching presentation L6 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Undergraduate students
Results and Impact Presentation of key project findings, followed by discussion with level 6 Professional Policing Degree students on the implications for police practice. Attended by 15 students.
Year(s) Of Engagement Activity 2022
 
Description Public compliance and COVID-19: Did Cummings damage the fight against the virus, or become a useful anti-role model? 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact LSE blog, British Politics and Policy: Public compliance and COVID-19: Did Cummings damage the fight against the virus, or become a useful anti-role model? https://blogs.lse.ac.uk/politicsandpolicy/public-compliance-covid19-june/
Year(s) Of Engagement Activity 2020
 
Description Research dissemination to police practitioners 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Dissemination activity aimed at delivering preliminary research findings to key policing practitioners within West Midlands Police. Questions regarding the research and support for future research activity were discussed. Suggestions for future implications in police training were offered, and followed up by an additional dissemination meeting including the ACC responsible for fairness within policing.
Year(s) Of Engagement Activity 2020
 
Description Research dissemination to police practitioners 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Research dissemination with key policing practitioners, including the ACC responsible for fairness in policing within force.
Discussion concerning the research findings, future research and the development of training packages produced from the research findings ensued.
Year(s) Of Engagement Activity 2020
 
Description Stakeholder Workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact The purpose of the workshop was to bring together the academic and policing partners within the CONSIL project to co-design the planned research. Partners were reminded of the theoretical and operational rationales driving the project and asked to input into decisions around the targets of the research. This was followed bu discussions concerning what needs to be in place by way of actions in order to support the data gathering process. Initial decisions were made regarding the focus of observational data collection, and connections made with gatekeepers to areas of data collection. Plans for data collection were made between researchers and practitioners.
Year(s) Of Engagement Activity 2019
 
Description The Cummings row undermines the sense of collective solidarity on which the lockdown relies 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact LSE blog, British Politics and Policy: The Cummings row undermines the sense of collective solidarity on which the lockdown relies. https://blogs.lse.ac.uk/politicsandpolicy/lockdown-compliance-may/
Year(s) Of Engagement Activity 2020
 
Description The Psychologist publication 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact A publication in 'The Psychologist' entitled 'from coercion to consent', highlighting the project, its funders, aims and theoretical bases.
Year(s) Of Engagement Activity 2018
URL https://thepsychologist.bps.org.uk/volume-31/august-2018/coercion-consent
 
Description The lockdown and social norms: why the UK is complying by consent rather than compulsion 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact LSE blog, British Politics and Policy: The lockdown and social norms: why the UK is complying by consent rather than compulsion. https://blogs.lse.ac.uk/politicsandpolicy/lockdown-social-norms/
Year(s) Of Engagement Activity 2020
 
Description West Midlands Police HQ 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact A series of presentations (e.g. ''Playing the game': power, authority & procedural justice in interactions between police and homeless people in London' by Kyprianides, A) followed by discussion
Year(s) Of Engagement Activity 2020
 
Description What makes Britons trust police to enforce the lockdown fairly? 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact LSE, Covid-19 blog: What makes Britons trust police to enforce the lockdown fairly? https://blogs.lse.ac.uk/covid19/2020/05/01/what-makes-britons-trust-police-to-enforce-the-lockdown-fairly/
Year(s) Of Engagement Activity 2020