Social Trust, Crisis Perceptions, and Viral Misinformation over the Course of the Covid-19 Emergency Period

Lead Research Organisation: University of Bristol
Department Name: Sociology

Abstract

Effective mitigation of the coronavirus health crisis partly depends on trust that the measures which are being imposed are worthwhile, and that the people who have decided them are trustworthy. Such basic trust has come under pressure over time, partly as society has become more questioning, and more recently through the spread of conspiracism online. There is some evidence of online actors exploiting the current emergency to generate distrust and undermine vaccine confidence. Widespread sense of insecurity - whether health-related, or due to economic hardship - may also sharpen distrust of authority.

Undermining of public trust may inhibit return to stronger lockdown measures, the management of exit from lockdown, rollout of testing and contact tracing, and introduction of vaccination programmes. Governments and public health bodies accordingly need high-quality evidence on the sources of distrust and noncompliance, and on the health and public security threats posed by the dissemination of conspiracism.

We will analyse whether endorsement of conspiratorial accounts of the pandemic undermines trust and compliance, or whether the relationship works the other way around. This will be delivered through robust analysis of new, high-quality survey data tracking both those who endorse conspiratorial views and those who do not over the coming months. Subject to their agreement, we will also sample respondents' posts from a popular microblogging service, to track their online information sharing against their reported attitudes, identities and behaviours.

Publications

10 25 50

 
Description The award has funded a three-wave survey, in November/December 2020, April 2021, and November/December 2021. We have identified relationships between conspiracist beliefs and vaccine hesitancy, of urgent relevance as the Covid-19 vaccines were first being offered to the public from December 2020. We also identified relationships between generalised and institutional trust and vaccine confidence. Published papers have also identified relationships between social media consumption, political values and confidence in coronavirus vaccines.
Exploitation Route Findings have and are being fed into Whitehall via media and project partners to inform health communication strategies. They have also been communicated to academic audiences to inform methods for studying attitudes, trust and vaccine confidence in the context of the coronavirus crisis.
Sectors Communities and Social Services/Policy,Digital/Communication/Information Technologies (including Software),Healthcare,Government, Democracy and Justice

URL https://www.kcl.ac.uk/policy-institute/assets/coronavirus-conspiracies-and-views-of-vaccination.pdf
 
Description Crosstabulations of each wave of the data, provided in Excel by Ipsos MORI, were shared directly with government and policy partners at an early stage following survey fieldwork. Policy briefing reports were also prepared promptly after survey fieldwork. The headline and crosstabulated survey data, together with our early analyses via the policy briefing reports, have fed into central government's Covid response work as important sources of evidence relating to public attitudes and beliefs.
First Year Of Impact 2021
Sector Healthcare,Security and Diplomacy
Impact Types Policy & public services

 
Description Coronavirus: Behaviours, Beliefs and Attitudes Policy Lab, Kings Policy Institute 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact The Policy Lab was the culmination of work that has been done by the Policy Institute, in partnership with University of Sheffield - conducting a series of longitudinal surveys and analyses on coronavirus, trust, misinformation and conspiracies since the start of the pandemic, which has been supplemented with twitter data analytics and analysis and an experimental survey concerning the drivers of trust in different authority sources. A report of the event is currently being drafted.
Year(s) Of Engagement Activity 2022
 
Description Online presentation on misinformation presented to sixth-form students: 'Is online misinformation damaging our politics?' 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Schools
Results and Impact The event was organised by 'Channel Talent': the project findings on coronavirus and conspiracism was packaged to inform Year 12 students about misinformation as a political risk. Participants reported: 'It was interesting to see how small the opposition group really is whilst also being very loud online and in society which makes them seem bigger than they are'. They also reported: 'I really enjoyed this event and I think it was really intriguing to find out not only how people willingly share misinformation to spread hateful or wrong messages, but even how by responding to these it can actually fuel these issues even further, and letting it reach a wider audience through the algorithm. I think after this session I'll definitely be more mindful about the ways that I approach online misinformation. This has helped me to further my knowledge as I'm currently doing Sociology, and I found the different trust type groups that people may fall into particularly interesting'.
Year(s) Of Engagement Activity 2022