Diversity and Productivity: from Education to Work (DaPEW)

Lead Research Organisation: London School of Economics and Political Science
Department Name: Psychological and Behavioural Science

Abstract

Summary: The UK has lower productivity than many comparable economies. There are also large differences in education choices and career outcomes between similarly qualified individuals from different backgrounds. These differences are detrimental to productivity, as they suggest there is substantial 'lost potential' of high-quality individuals who are excluded from opportunities for reasons other than skills and talent. It also means that businesses lack diversity, especially in high status occupations, which can hold back productivity, particularly if the firm's core business involves creating products, supplying services to diverse populations, or solving complex problems, where bringing together diverse perspectives is particularly valuable.

However, while recent evidence for the United States suggests that the potential productivity gains from increasing workforce diversity across the economy are large, we know very little about how the benefits of diversity can be harnessed to increase productivity within firms. Nor do we have a clear understanding of the most effective strategies that firms can employ to increase diversity at all levels within their organisations.

Diversity and Productivity from Education to Work (DaPEW) will advance understanding of the barriers and facilitators to creating diverse workforces, and provide new evidence on the impact of diversity on business performance, and how firms can maximise the benefits of diverse teams. We will also explore the crucial role of the education system as the start of the 'leaky pipeline' in which individuals from under-represented groups may lose opportunities to gain skills and access productive career pathways, hampering firms' efforts to increase diversity. DaPEW will cover traditional measures of diversity (gender, ethnicity) but also look beyond these to consider socio-economic background, care status, health status and geography.

DaPEW is split into two strands:

Strand 1: What is the relationship between diversity, inclusion and productivity?
1.1 At what levels of seniority and across which occupations is diversity strongly linked to productivity?
1.2 To what extent is organisational inclusion necessary to reap the gains from diversity?
1.3 What are the barriers to personal productivity, as perceived by diverse professional workers in the UK?
1.4 How can we get diverse teams working better together?
1.5 How does occupational mismatch across diverse groups affect individual- and firm-level productivity?
1.6 How is individual productivity affected by diversity amoungst colleagues?

Strand 2: How can we engender greater diversity in firms and their talent pipeline?
2.1 At what stage are we losing diverse talent along the pathway to senior professional jobs? How does this vary across employer recruitment, performance management and promotion processes?
2.2 How do education pathways differ for diverse individuals and areas? When is productive potential lost?
2.3 What drives mismatch in higher education course choices for diverse students, and what can education policy do to reduce these inequalities?
2.4 Can alleviating constraints on subject choice generate greater diversity in education pathways?

Our multidisciplinary team will tackle these questions using cutting edge qualitative and quantitative methods from a number of disciplinary perspectives. An important innovation of DaPEW is that we will work hand in hand with businesses to design, test and implement the recommendations from our research, directly affecting practice and hence workplace diversity. This will allow us to have an immediate impact on improving the opportunities of under-represented groups, in addition to increasing diversity in a way that maximises the benefits to firms. The strong networks that we have with businesses and policymakers will additionally ensure that DaPEW has high impact beyond the firms with whom we will work directly.

Publications

10 25 50
 
Title Diversity & Productivity - new collaboration 
Description Diversity and Productivity is a new collaboration carrying out research to better understand the relationship between #diversity, #inclusion and #productivity in the UK. lists the 5 key objectives 
Type Of Art Artwork 
Year Produced 2022 
Impact 9 retweets, 13 likes, plus additional social media links circulated since September 2022 
URL https://twitter.com/Div_and_Pro/status/1574356152028172288/photo/1
 
Title Diversity & Productivity - from Education to Work (Infographic) 
Description An Infographic for Twitter, DaPEW website and social media illustrating the relationship between, diversity, inclusion & productivity. 
Type Of Art Artwork 
Year Produced 2022 
Impact 49 re-tweets from https://twitter.com/Div_and_Pro with additional panels posted since September 2022 to present, as per: https://twitter.com/Div_and_Pro 
URL https://twitter.com/Div_and_Pro/status/1567416377568264199/photo/1
 
Title Qualtrics Project 1.3 
Description This relates to assessing online group activities as per Project 1.3 Online Team Productivity Task We are interested in working with large firms who can provide a minimum of 300 diverse professionals for an online team productivity task. We'd like to understand what enables online teams to work better together, and to identify simple actions organisations can take to improve performance. 
Type Of Technology Webtool/Application 
Year Produced 2023 
Impact This will be a landmark study, bringing hundreds of teams together online to collaborate. We aim to partner with large firms who can provide a minimum of 300 participants to participate in a large-scale online collaboration. This collaboration will be hosted by the LSE TII team and will involve employees working with others in the organisation in small teams on a group activity. 
URL https://lse.eu.qualtrics.com/jfe/form/SV_3y2Ey6q6uIqSpsq
 
Description Academic Advisory Board Meeting for DaPEW (26 October 2022) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact #1 DAPEW Academic Advisory Board Meeting (virtual)
Time: Oct 26, 2022 10:00 AM London

Academic Advisory Board Members: Dr Claire Crawford (Chair) (UCL), Dr Arun Advani (University of Warwick), Professor Sam Friedman (LSE), Professor Leslie Gutman (UCL), Professor Ewart Keep (University of Oxford), Dr Warn Lekfuangu (Universidad Carlos III de Madrid), Professor Shelly Lundberg (University of California), Dr Ralf Martin (Imperial College Business School), Professor Ken Mayhew (University of Oxford), Professor Shani Orgad (LSE), Dr Jessica Pan (National University of Singapore), Mr Gueorguie Vassilev (ONS)
TII representatives: Dr Grace Lordan (Director of TII), Davina Nauth (Manager of TII).

AGENDA
1. Introductions (10 minutes) (Dr Claire Crawford, Chair, and ALL)
2. Terms of reference for the Advisory Group (5 minutes) (Dr Claire Crawford) [Paper B]
3. Project Progress (20 minutes) (ALL)
4. Update on Website (5 minutes) (Dr Grace Lordan)
5. Board Announcement (5 minutes) (Dr Grace Lordan)
6. London Stock Exchange launch event (5 minutes) (Dr Grace Lordan)
7. AOB (10 minutes)

Next meeting:
# 2 DAPEW Academic Advisory Board Meeting (virtual) Mon 24 April 2023 @ 10am
Year(s) Of Engagement Activity 2022
 
Description Can higher education boost intergenerational mobility? (IFS presentation 12 October 2022) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact Jack Britton presented University of Sheffield on October 12 (40 academics present)
Year(s) Of Engagement Activity 2022
URL https://www.sheffield.ac.uk/economics/research/research-seminar-series
 
Description DaPEW Business Advisory Board Group meeting on Thursday (12 January 2023) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Impact Advisory Board Members: Jennifer Allen (HMRC), Celine Assimon (De Beers Jewellers),
Isabel Berwick (Financial Times), Dr Claire Crawford (UCL), Charlotte Davey (Aviva), Ann Cairns
(Mastercard & 30% Club), Ruben Gnanalingam (Westports and Queens Park Rangers Football
Club), Dawid Konotey-Ahulu (1000 Black Interns and Redington), Helen Krause (Citi), Arlene
McDermott (London Stock Exchange Group), Stephen van Rooyen (Sky).
TII representatives: Dr Grace Lordan (Director), Davina Nauth (Manager) and Rosie Jones (Engagement Officer).

AGENDA
1. Introductions - Dr Grace Lordan (Chair), and ALL (10 minutes)
2. Terms of reference for the Advisory Group - Dr Grace Lordan (10 minutes) [Paper B]
3. Project Progress - Dr Grace Lordan, Dr Claire Crawford, and ALL (25 minutes)
4. London Stock Exchange launch event (16. 03.23) - Dr Grace Lordan (5 minutes)
5. AOB (10 minutes)
- Next meeting: 8 June2023 @ 10am (virtual)
Year(s) Of Engagement Activity 2023
 
Description Diversity and Productivity (Twitter account) 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact A twitter account was set-up in September 2022 to link to the website, share ESRC project updates from all Partners and promote the research, related topics and events and the infographic produced to generate interest and participation for the survey, experiments and research being undertaken.

Some Key messages:
Diversity and Productivity is a new collaboration carrying out research to better understand the relationship between #diversity, #inclusion and #productivity in the UK.
Diversity can unlock productivity. We aim to understand the barriers to lack of diversity at work and in education in the UK, and how to overcome them so people can work better and more productively.
Diversity outside the board matters. We need to understand what's happening to diverse talent along the pathway to senior jobs, and the impact of firms' processes for recruitment, promotion and performance management.
Year(s) Of Engagement Activity 2022
URL https://twitter.com/Div_and_Pro
 
Description Diversity and Productivity From Education to Work (website) 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact Dedicated website for ESRC funded award. Diversity and Productivity from Education to Work is an innovative collaboration carrying out research to better understand the relationship between diversity, inclusion and productivity in the UK, and provide new insight into the barriers to under-represented groups reaching their full productive potential.

Provides visitors interested in the ESRC funded research details about the project; who are in the team and advisory board members; publications (once published); news + sign up to newsletter; events and how to get in touch.
Year(s) Of Engagement Activity 2022
URL https://www.diversityandproductivity.com/
 
Description Educating for Global Impact - DaPEW Poster (October 24th 2022) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Exhibition on educating future leaders
October 24th 2022, LSE Marshall Building

This exhibition explores how innovative practices in partnership with students, policy makers, and business leaders can prepare students to become the leaders we need to face today's global challenges. It is an opportunity to enjoy our exhibition highlighting how an LSE education creates the leaders of tomorrow. The work of The Inclusion Initiative is displayed.
https://twitter.com/Div_and_Pro/status/1584937608391823360
Year(s) Of Engagement Activity 2022
URL https://www.lse.ac.uk/Events/2022/10/202210051800/educating
 
Description How does economics compare to other social sciences in its study of issues related to race and ethnicity? (Warwick) 25 October 2022 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact Our hugely successful public engagement lecture series 'What Economists Really Do' returns in Michaelmas Term 2022. The new series will aim to widen public engagement with economics, communicate department research, challenge perceptions, and complement our Equality, Diversity and Inclusion strategy.
How does economics compare to other social sciences in its study of issues related to race and ethnicity? Join us for the first 'What Economists Really Do' talk of the academic year with Arun Advani. Arun is an Associate Professor at the University of Warwick and co-chair of the Discover Economics campaign, which aims to increase the diversity of people who study and work in economics.
Arun will describe his research on this topic in which he studied the themes of over 500,000 academic publications in economics, political science, and sociology since the 1960s.
Seminar given by Professor Arun Advani (University of Warwick) 25 October 2022
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=mZljbzKp5FM
 
Description How to Future Proof Your Career (June 13 2022) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact LSE Festival Event on June 13 2022

The world of work is being shaped by the Great Resignation, technology changes and varying policies around hybrid working. But what does this all mean for skills? What skill-set should you hone to be a future leader? What skills should you acquire to be in demand on the labour market? Do we all need to be tech savvy? And what are the skills that will allow a person be in demand in the labour market a decade from now.
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=Q16TCTOixE8
 
Description Investment in younger people is fundamental to productivity growth (UCL, 24 September 2022) 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Media (as a channel to the public)
Results and Impact Prof Lindsey Macmillan has been collaborating with the UCL Policy Lab as we think about building coalitions to tackle inequality. We spoke to Prof Macmillan about the importance of schools in levelling up, the impact of the pandemic on learning and the central role of education in increasing the UK's growth and productivity.
Year(s) Of Engagement Activity 2022
URL https://www.ucl.ac.uk/policy-lab/news/2022/sep/investment-younger-people-fundamental-productivity-gr...
 
Description Matching models in higher education (IFS presentation 2 February 2023) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Policymakers/politicians
Results and Impact Jack Britton (IFS) was invited to present to 60 civil servants at the Dept. for Education
Year(s) Of Engagement Activity 2023
 
Description Measuring the 'S' in ESG (June 6 2022) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Public Lecture Program Event on June 6 2022

As investor interest in ESG (environmental, social, governance) grows, we considered what components of "S" should be prioritised and measured, delving into how the sector could evolve as "S" measurement becomes more sophisticated.
Year(s) Of Engagement Activity 2023
URL https://www.facebook.com/lseps/videos/1707533542920270/
 
Description TII Roundtable - Leveraging behavioural science to create inclusive organisations (5 December 2022) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact The topic of this roundtable 'leveraging behavioural science to create inclusive organisations' will focus on benefits of using behavioural science in organisations to create an inclusive work environment.
This event will include a multi-disciplinary panel who, through a facilitated conversation, will discuss their different opinions on inclusion in the workplace.
(Under Chatham House Rules)
Chair: Dr Christine Chow, followed by Cecily Josten
Panel: Dr Dario Krpan, Dr Jasmine Virhia, Daniel Jolles and Teresa Almeida
Questions Explored:
How can behavioural science be used to build more inclusive workplaces?
How are advances in technology shaping the role of behavioural science to improve inclusion?
Many studies of diversity, inclusion and performance at work are primarily correlational. Can behavioural science be used to predict or improve organizations' inclusion?
How does behavioural science help us understand diverse populations at work?
When developing interventions to improve inclusion, hiring processes are a key focus in both research and practice. How should we be hiring for inclusion?
We often talk about how inclusion affects individuals, enabling them to feel valued and speak up. But what happens when we put people together in a team?
What lessons can we take from behavioural science to understand the link between inclusion and team performance?

Questions raised in chat:
What do you think the role of regulators in the financial and professional services sectors is to realise this vision for the future of work?
You talked about the importance of outcome-driven measurement - not measuring time or money spent for instance but what the impact is. Do you have any advice for outcome-driven measurement when you are seeking to creature cultural change or a sense of belonging, where the impacts may be challenging to quantify?

What strategies have you seen be successful to increase trust so individuals share info when they first start with an org? especially in the area of neurodiversity.
How do you mitigate the risks of micro agressions being justified as humour? e.g. banter that can be harmful

Was the intervention of bringing humour to the work place tested?


Sent links to attendees:
Neurodiversity: https://blogs.lse.ac.uk/businessreview/2022/05/26/change-your-application-interview-and-onboarding-processes-to-attract-neurodiverse-talent/
https://blogs.lse.ac.uk/businessreview/2022/01/21/when-speaking-of-disability-let-people-define-themselves/
The blog Cecily mentioned on humour: https://blogs.lse.ac.uk/businessreview/2021/04/28/not-a-joke-leveraging-humour-at-work-increases-performance-individual-happiness-and-psychological-safety/
Year(s) Of Engagement Activity 2022
 
Description The Productivity Puzzle: can diversity and inclusion unlock the key to growth? (7 March 2023) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Public Lecture Program Event on 7 March 2023
Weak productivity in Britain is an acute problem. Explanations have included insufficient necessary skills, an overinvestment in unnecessary skills at the university level, capital shallowing and too little creative destruction. In this webinar we explore a different explanation.

We ask whether a failure to recruit and operationalise diverse talent is an underlying root cause of slow growth. Join Grace Lordan where she discussed with a panel of experts the theory and evidence behind the diversity and productivity link.
Year(s) Of Engagement Activity 2023
URL https://www.youtube.com/watch?v=6q03AWEFGBY&t=2509s
 
Description Workshop on Labour and Family Economics (WOLFE) University of York 6th-7th September 2022 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact The WOLFE workshop. The 7th Workshop on Labour and Family Economics (WOLFE) was held at the University of York September 6th-7th, 2022. It advertised and displayed the DaPEW project logo. It was organised with support from the University of York and the ESRC. Keynote speakers: Helena Skyt Nielsen and Kjell G. Salvanes
Scientific committee: Professor Cheti Nicoletti, Professor Emma Tominey, Dr. Jack Britton, Dr Khushboo Surana, Dr Simon Weber.
Year(s) Of Engagement Activity 2022
URL https://wolfe-workshop.org/