Not intervening as an active form of care: an ethnographic study of palliative care

Lead Research Organisation: London School of Hygiene & Tropical Medicine
Department Name: Public Health and Policy

Abstract

This proposal is to conduct rich ethnographic fieldwork, and a follow-up period of stakeholder reflections, within a palliative care team based within a large NHS hospital and its surrounding neighbourhood. There is currently a great deal of interest in how the NHS as a whole is having to make treatment decisions at both the policy and individual level by taking into account diverse criteria and values. As part of this, a lot of debate has focused on so-called 'over-treatment' and high-profile cases of medical neglect. However, in practice, and between these two extremes, medical care regularly involves more modest practices of simply not intervening or of withdrawing treatment. For example, these 'non-interventions', as we currently call them, might include reducing or removing medications or other therapies (including fluid provision), withholding treatments before they have started, or simply waiting to observe how a patient's condition develops. The study will consequently explore the many forms and occasions when medical staff - doctors, nurses and other care workers - opt to not actively intervene. Paradoxically, this mode of 'not intervening' is, from the palliative team's standpoint, a valid and important variant of medical intervention, yet is regularly perceived as withholding or denying the patient services or treatment.

We will do this by focusing on palliative care, as previous research has suggested that there is a particular shift in the frequency and kinds of interventions and 'non-interventions' considered when patients are eventually referred to this specialism. Through field-based research (support from our NHS project partners already agreed, subject to funding) we will seek to observe both the overt and more implicit ways in which care is done. Observations will be supplemented with interviews with staff, and patient case studies (including interviews with patients and their identified important others, e.g. relatives and/or carers). In so doing, we will be able to trace the multiple, and potentially competing, values and expectations that underlie everyday care and the extent to which not intervening complements or clashes with the common, default, biomedical approach of active and aggressive management.

By drawing on anthropological theories and methods we will analyse the way this alternative 'logic of care' emerges in practice, and how people themselves differentiate it from both neglect and the more heroic imperative to always act. Although instances of not intervening are regularly described and defined as simply the opposite to the usual imperative to always clinically intervene, we wish to contextualise these occasions within the everyday care that is provided, and examine the extent to which different values and criteria are being drawn on, and ultimately whether the patient and their status are thereby constructed differently. The data generated through this stage will be used in collaborative events to stimulate discussion and co-produce ways of re-framing 'non-interventions' as distinct from discourses of failing or neglect.

Engaging with current debates in anthropology and the social sciences more broadly, its ethnographic focus will thereby contribute to contemporary interest concerning social practice by highlighting the ways in which not being present and not doing can be both active and meaningful. In addition to traditional academic outputs, we will produce online interactive assets based on case studies to promote exploration and discussion of the issues raised by the study. In doing so, the research will contribute to current debates not only about palliative and end of life care, but the role of medical interventions more broadly. The project will seek to re-conceptualise instances of medical 'non-intervention' as integral forms of biomedicine, and so contribute to current debates about what appropriate clinical practice and good care should be.

Planned Impact

Whilst we do not wish to overly speculate on the extent to which this study will directly impact clinical practice and the quality of patient care, the work will undoubtedly provide a significant contribution to contemporary debates relating not only to palliative and end of life care, but also to distinguishing concerns about neglect with instances of not actively intervening as a legitimate form of care. As identified by our preliminary advisory group (including user panel), the main initial users from this research beyond the academy are healthcare professionals (particularly those working in palliative and end of life care) and policy-makers, although by implication the research is also intended to benefit patients and their support networks. In order to engage with these groups of professionals, the project will, from the outset, actively collaborate with a team of palliative care specialists and policy-makers, including the National Council for Palliative Care (NCPC).

Our immediate clinical project partners will benefit from the project through actively taking part in the research and using it in their training and development. For example, reporting back early analysis after Stage 1 and the final project findings will encourage the team to reflect upon current practices and potential changes to practice. The team is keen to develop further action research on the basis of this project's findings. Beyond this clinical team, Stage 2 of the project is explicitly designed to benefit clinical practitioners more broadly. By developing a range of dissemination approaches (academic and non-academic writing, website, podcasts, etc) the project will provide material to support reflection and initiate discussion about non-interventions, not only in relation to palliative and end of life care. In addition, during the final period, and in conjunction with our project partners, we will develop a set of terms and descriptors for broader discussion and consideration designed to reframe instances of non-intervention as valuable, modest, forms of care that complement and sometimes enable so-called active or aggressive management. There is the potential to develop future training material and workshops with the National Council for Palliative Care based on these outputs to inform future palliative and end of life care policies and guidelines.

We will also support the materials produced by this project to be used for medical and nursing student education as well as part of continuing professional development. Both Cohn and Borgstrom have experience in teaching medical students, and are well acquainted with the syllabus outlined in the GMC's Tomorrow's Doctors. We will draw on this to promote the work in arenas that support medical education, eg the Association for the Study of Medical Education and the Behavioural & Social Sciences Teaching in Medicine network. Sarah Yardley, one of our clinical project partners from University College London Hospitals NHS Foundation Trust, and Claire Henry of the National Council for Palliative Care (NCPC) both have active roles in promoting and changing medical education practices.

Policy-makers are also likely to benefit from this project in several ways. Firstly, we foresee the project as providing frameworks through which to actively and positively talk about non-interventions as part of a spectrum of care. Secondly, the interactive assets developed can be used within policy events and referred to in documents as a way to demonstrate the complexities of care during palliative phases and towards the end of life. The NCPC have expressed a keen interest in using the outputs from this project in their policy and promotional work in the future, particularly engaging Department of Health and NHS England in discussions about revised palliative and end of life care policies ahead of government elections in 2020.

Publications

10 25 50
 
Title Not intervening as a form of care: Learning from palliative and end of life care 
Description Short professionally produced animation on the core argument of the project for public dissemination 
Type Of Art Film/Video/Animation 
Year Produced 2021 
Impact This was widely picked up and distributed on social media. Open University intends to use it in some of their healthcare courses, alongside associated documents and links to the project's academic publications. 
URL https://www.open.edu/openlearn/endoflife
 
Title Podcast series (3 x 20 mins) 
Description Three professionally produced podcast recordings covering major themes of the research project and its findings. 
Type Of Art Artefact (including digital) 
Year Produced 2022 
Impact xx 
URL https://soundcloud.com/lshtm/sets/forms-of-care-podcast-series/s-IopzVHVM1A9?si=a734e2e316674acf9a41...
 
Description Although findings are preliminary, the project has established a close working relationship via its clinical collaborators with two NHS palliative care teams. This has led to professional workshops and education sessions, as well as a clinician receiving funds to conduct part-time research themselves under the project's umbrella. Although direct impact is hard to claim and measure, the ongoing presence of the research team, and the dialogues and debate that are now common, are likely to influence local practice of these specialist care teams. Further work will aim to consolidate these, and establish more official and generic ways to disseminate and implement our findings - for example, through hospital professional guidelines and policy documents.
First Year Of Impact 2019
Sector Healthcare
Impact Types Policy & public services

 
Description Invited presentation to Sue Ryder (charity) on multi-disciplinary team meetings
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
 
Description Practitioner workshop "Place, Death and Dying"
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Influenced training of practitioners or researchers
Impact We specifically designed this workshop to share research findings with practitioners working in end of life care, in order to facilitate reflection and appropriate changes in practice. We envisage to organise a number of future events to similar groups and work towards an overall discussion document. Parts of the workshop will be recorded, and material will be used to develop a number of podcasts to share findings with a wider (professional) audience.
 
Description Practitioners workshop "Forms of care: exploring interventions and care in palliative and end of life care" 29.05.2019
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Influenced training of practitioners or researchers
Impact This workshop for 30 palliative care staff members was aimed at: - Validating the work of specialist palliative care professionals - Hearing feedback, comments, thoughts and experiences in relation to study findings - Contributing to reflections on what these professionals do - as individuals and as a team - Translate social science theory into hands-on tips for everyday clinical work.
 
Description Practitioners workshop at Team away day for community pallaitive care team, "Forms of care: exploring decision making in palliative and end of life care". 26 June
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Influenced training of practitioners or researchers
Impact This workshop for 30 community specialist palliative care staff took place at the Royal Society of Medicine. It consisted of - review of key social science research on communication and its relevance for palliative care practitioners - ethnographically informed insights into Multidisciplinary Team meetings and dynamics of group discussion - group work to foster collective practices of reflection, and different ways of working
 
Description adoption of public resources (animation) for education and training by Cruse Bereavement Services
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
Impact xx
URL https://www.open.edu/openlearn/endoflife
 
Description Learning for improvement from COVID-19 intensive care patient experiences
Amount £119,985 (GBP)
Funding ID COVID ICU-009 
Organisation University of Cambridge 
Department THIS Institute
Sector Public
Country United Kingdom
Start 09/2020 
End 05/2022
 
Description Seed funding for Critical Care Research developing from non-Intervening as an active form of care. Funded by Open University Health and Wellbeing Priority Research Area
Amount £1,806 (GBP)
Organisation Open University 
Sector Academic/University
Country United Kingdom
Start 11/2019 
End 07/2020
 
Title Forms of Care: Ethnographic Interviews About Palliative Care With Health Professionals in London, 2017-2021 
Description Interview data involving a set of anonymised transcriptions of face to face interviews by one ethnographer with palliative care staff about practices in palliative care (n=17), focussing on when and how decisions are made about not intervening. In these interviews, doctors and nurses discuss complex case decision making, multi-disciplinary teams, roles in palliative care, communication with patients, advance care planning, prioritising and managing dying processes, and differences between community and hospital care. An anonymised transcript of an online workshop with palliative care staff discussing changes to practice during the Covid-19 pandemic in 2020 with multiple ethnographers. A set of anonymised interview transcripts (n=10) with healthcare professionals conducted by a different ethnographer investigating the use of prescription in palliative care, discussing how complex decisions about medication are made and communicated with patients at the end of their lives. 
Type Of Material Database/Collection of data 
Year Produced 2021 
Provided To Others? Yes  
Impact The database of ethnographic interviews can be downloaded for secondary analysis. The dataset has 3 data downloads, 28 file downloads and 86 page views since this item was published on 20. October 2021. 
URL http://reshare.ukdataservice.ac.uk/id/eprint/855055
 
Title Forms of Care: Ethnographic Interviews About Palliative Care With Health Professionals in London, 2017-2021 
Description Interview data involving a set of anonymised transcriptions of face to face interviews by one ethnographer with palliative care staff about practices in palliative care (n=17), focussing on when and how decisions are made about not intervening. In these interviews, doctors and nurses discuss complex case decision making, multi-disciplinary teams, roles in palliative care, communication with patients, advance care planning, prioritising and managing dying processes, and differences between community and hospital care. An anonymised transcript of an online workshop with palliative care staff discussing changes to practice during the Covid-19 pandemic in 2020 with multiple ethnographers. A set of anonymised interview transcripts (n=10) with healthcare professionals conducted by a different ethnographer investigating the use of prescription in palliative care, discussing how complex decisions about medication are made and communicated with patients at the end of their lives. 
Type Of Material Database/Collection of data 
Year Produced 2021 
Provided To Others? Yes  
Impact limited, as only published in October 2021 
URL https://reshare.ukdataservice.ac.uk/855055/
 
Description Critical Care - Follow on project 
Organisation University College Hospital
Department University College London Hospitals Charity (UCLH)
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution We have held a number of informal meetings with various specialists in both hospitals, to help inform a follow on project about the appropriateness of medical interventions in ICU units and ICU outreach teams. These meetings have been supported by a seed grant of the Open University.
Collaborator Contribution In both hospitals, our collaborators have assembled a number of professionals to take part in these meetings. Not only have they agreed to provide access, but have also shaped the proposed study, and a number will be named applicants.
Impact The collaboration is multi-disciplinary and will result in a funding application for a follow on study to the current project.
Start Year 2019
 
Description Critical Care - Follow on project 
Organisation Worthing Hospital
Country United Kingdom 
Sector Hospitals 
PI Contribution We have held a number of informal meetings with various specialists in both hospitals, to help inform a follow on project about the appropriateness of medical interventions in ICU units and ICU outreach teams. These meetings have been supported by a seed grant of the Open University.
Collaborator Contribution In both hospitals, our collaborators have assembled a number of professionals to take part in these meetings. Not only have they agreed to provide access, but have also shaped the proposed study, and a number will be named applicants.
Impact The collaboration is multi-disciplinary and will result in a funding application for a follow on study to the current project.
Start Year 2019
 
Description NHS Trust collaborations 
Organisation Camden and Islington NHS Foundation Trust
Country United Kingdom 
Sector Public 
PI Contribution - Providing an introduction to social science approaches to palliative care (education session) - Offer opportunities for individuals to gain research experience (currently one registrar will develop their own project)
Collaborator Contribution - provided access and support to the conduct the research - facilitated research and development processes for R&D - facilitated research and development processes for HRA and CAG
Impact none yet
Start Year 2017
 
Description NHS Trust collaborations 
Organisation University College Hospital
Country United Kingdom 
Sector Hospitals 
PI Contribution - Providing an introduction to social science approaches to palliative care (education session) - Offer opportunities for individuals to gain research experience (currently one registrar will develop their own project)
Collaborator Contribution - provided access and support to the conduct the research - facilitated research and development processes for R&D - facilitated research and development processes for HRA and CAG
Impact none yet
Start Year 2017
 
Description Research collaboration with Registrar K. Dumble 
Organisation University College Hospital
Department University College London Hospitals Charity (UCLH)
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution This specialist doctor has been seconded into the project for 15 days to conduct a facet of the overall aims and objectives. The project team has provided supervision for her independent study, and contributed to the writing of an academic article, which is to be published in a peer-reviewed medical journal.
Collaborator Contribution By becoming a formal member of the team, Katie has provided specialist clinical knowledge and understanding to the project team. Her hours have been paid for by the UCLH trust.
Impact Multi-disciplinary paper in progress
Start Year 2019
 
Description Social Science and End of Life Care Network 
Organisation Open University
Country United Kingdom 
Sector Academic/University 
PI Contribution Erica Borgstrom founded the Social Science and End of Life Care Network in late 2017. The network members meet once a month, and work towards a joint publication together, as well as joint grant applications.
Collaborator Contribution --
Impact No outputs yet
Start Year 2017
 
Description Animation film: Forms of Care 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact A stop-motion animation following the story of a woman and her dying mother, focusing on everyday forms of care. The script is taken verbatim from an interview conducted as part of an ethnographic research project examining practices of palliative care.
Made by C. Kühlbrandt and M. Matz. Online May 2022.

The film is accessible on Youtube and was screened at the RAI film festival 2023 (https://festival.raifilm.org.uk/film/forms-of-care/) and the SOAS conference 2023 in London.
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=0h0uAE2LN2E
 
Description Free online learning: OpenLearn video and blog about language and end-of-life care 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Borgstrom featured in an OpenLearn (free online learning provided by the Open University) about language and end-of-life care.This included a brief web entry (blog) and associated video, which mentions the project. The intention was to highlight the contenscious and difficult use of language in palliative and end of life care, accessible to a general audience. Over 1,000 have video the video (which is also on Youtube as well as OpenLearn). OpenLearn reports that the asset has lead to people exploring learing more about death and dying on the platform as well as via the Open University.
Year(s) Of Engagement Activity 2018,2019,2020
URL https://www.open.edu/openlearn/health-sports-psychology/health/the-language-used-during-end-life-car...
 
Description Open university learning object 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Undergraduate students
Results and Impact Borgstrom spoke about aspects of this project as part of an online distance learning video for Open University undergraduate students.
Year(s) Of Engagement Activity 2018
 
Description Palliative Care and COVID-19 webinar appearance for the Royal Anthropological Institute 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact We were part of a commissed Royal Anthropological Institute (RAI) COVID-19 webinar series in 2020. Our presentation focused on palliative and end of life care. Over 100 attendees were on the live-stream and positively engaged with the presentation; the webinar was recorded and is now available on YouTube and via the RAI.
Year(s) Of Engagement Activity 2020
URL https://www.youtube.com/watch?v=s85dU-Xiyms
 
Description Panel participation for UNESCO Futures Literacy Summit - live-streamed panel 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Erica Borgstrom (Co-I) was invited to speak on a panel about the Future of Death hosted by Envisioning for the UNESCO Futures Literacy Summit; her contributions have been informed by this project. Over 100 people were part of the live-streamed event and a recording was made (now available on YouTube) and audience actively and positively engaged with Dr Borgstrom's contributions. There was considerable discussion, which has continued even after the panel. The organisers reported that it was a successful event.
Year(s) Of Engagement Activity 2020
URL https://www.youtube.com/watch?v=s1XVBwEcuRQ&t=121s
 
Description Royal Anthropological Institute Podcast - Episode on Care 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact We were interviewed about our project for a full episode about care, focusing specifically on palliative and end of life care. The podcast is part of the Being Human Show (Public Anthropologist series) run by the Royal Anthropological Institute and is available on several podcast platforms. On ITunes the series has a 5 start rating and we have received positive feedback about the show from health care professionals, other academics, and students.
Year(s) Of Engagement Activity 2020
URL https://open.spotify.com/episode/4jFGugjSyVBQOQ8AqxvrtA
 
Description Steering group participation for Royal College of Physicians Doctors and Good Death Exhibition 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact Borgstrom has been involved in the steering group for the Royal College of Physicians' upcoming 2020 Doctors and a Good Death exhhibition to be in London from April-Dec 2020. As part of this she's collaborated and engaged with healthcare professionals, policy-makers and other academics to design the exhibition. Her contribution has informed what items are displayed, the language used in the exhibition, and what workshops are held during the life-course of the exhibition.
Year(s) Of Engagement Activity 2019,2020
URL https://history.rcplondon.ac.uk/events
 
Description Twitter account for dissemination of findings and public engagement 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact We set up a twitter account for the project, which is also embedded into the project website, on which we share:
- relevant conference content
- relevant literature
- interesting findings
- outcomes of related projects
- questions for various audiences to gauge interest/ask for feedback
Year(s) Of Engagement Activity 2019
URL https://twitter.com/formsofcare
 
Description Website and social media 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Website and twitter account informing various audiences about the project, to be developed further.
Year(s) Of Engagement Activity 2018
URL http://blogs.lshtm.ac.uk/formsofcare/
 
Description attending a range of palliative care meetings, and introducing the project 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact We gave this talk to ensure the project is known to all relevant NHS professionals that may become part of the study, or hear about it, in their everyday work. It was also aimed at generating familiarity with social science research, and encouraging professional staff to consider conducting research themselves.
Year(s) Of Engagement Activity 2018
 
Description series of online blog posts 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact A set of blog posts that relate the project with COVID issues, drawn from informal conversations with our professional collaborators
Year(s) Of Engagement Activity 2020
URL https://www.lshtm.ac.uk/research/centres-projects-groups/forms-of-care#covid-19