Anticipating Blockchain: Identity, Power and DLT

Lead Research Organisation: University of Oxford
Department Name: Oxford Internet Institute

Abstract

'Blockchain' or 'distributed ledger technology' (DLT) is best known for the decentralised virtual currency, Bitcoin. But DLT is now being adopted experimentally in ever more contexts: governmental and activist as well as commercial. I propose to investigate selected emergent non-commercial or quasi-commercial DLT projects and the associated discourses and practices, combining qualitative and quantitative methods.
'Anticipating Blockchain' refers to the widespread assumption that DLT will soon have major social, economic and political impacts. Many claim it has disruptive potential to subvert power hierarchies via decentralised, peer-to-peer structures (Tapscott 2016;Economist 2016). Sceptics argue that it offers no solution to perennial problems of governance and accountability (Lehdonvirta 2016).
Bitcoin itself is indelibly associated with the darknet and crime, but also increasingly mainstream, accepted by major traders and regulators. Actors embracing other DLT applications now include advocacy, activist and creative/cultural organisations and networks, as well as states and the United Nations. The emergent UN project ID2020 proposes to assign a 'self-sovereign' biometric digital identity to every human child by 2030, using DLT to control the data. Here anticipation mixes with both futurist hope and dread. Other emergent projects, in fields such as benefits payments, medical records, performance rights, and farm-to-fork food chains, seek the benefits of transparency, efficiency and freedom from centralised power, but if they succeed, their actual impacts may well be unanticipated.
This project will assess the potential of DLT to widen digital participation, strengthen democracy, development and human rights. Critical social science has a vital role to play in unearthing the ideological assumptions surrounding blockchain as it unfolds, anticipating its value for marginalized groups, and its uses as a weapon of surveillance and control against the powerless in the name of transparency and big data.
Exploring these contradictory tendencies between empowerment and control, this research will deploy ethnographic modes of inquiry, integrating quantitative and qualitative methods, to achieve a dynamic analysis of the epistemological, ontological and human contexts in which blockchains go to work. I aim to devise a generalizable framework for assessing the value of such projects for marginalised and non-commercial groups, drawing on my previous work with refugees and on OU/CReSC Cultural Value projects.
My interest in DLT was sparked by an invitation (based on my research on digital connectivity with young Syrian refugees) to contribute to a panel discussion at the ID2020 Summit at the UN (New York, May 2016). ID2020 proposes to use DLT to provide a universal legal identity including birth registration (UN Sustainable Development Goal 16.9). My previous research had alerted to me to the way the benefits of digital connectivity for vulnerable groups are matched by risks of surveillance and Margie Cheesman, January 2017 2 repression. DLT may well be no different. Research is needed to judiciously assess its potential impacts using innovative, mixed, culturally sensitive methods.
ID2020 gave birth to other DLT projects of great interest for my work. RCUK-funded New Economic Models in the Digital Economy (NEMODE) propose a project, Digital Identity for the Identityless (Di4i), to develop 'in the wild' DLT identity solutions for homeless people, ex-offenders, migrants and refugees, in UK, Greece and Kenya, and a study on GovCoin, the Department of Work and Pension's partner trialling DLT for benefit payments. Rebooting the Web of Trust, a design workshop, is developing privacy tools for blockchain users. Like ID2020, this is a commercially sponsored non-profit, with proclaimed pro-social aims. These projects, as well as independently emerging DLT initiatives, are key research sites.

Publications

10 25 50
 
Description This work provides new knowledge about the social impact of blockchain technology. There are few examples of blockchain implementations in real-world settings. Through focused ethnographic study of the world's first humanitarian blockchain project, the work fills a crucial gap by examining how the technology is affecting UN organisations and refugees in Jordan.
Exploitation Route The results of this work are of relevance not only to scholars interested in the relationship between new technology and social change. They provide important and timely insights for policymakers, UN organisations and international governments implementing, or considering implementing, blockchain to solve human and organisational problems. The work generates knowledge about best practice approaches to blockchain innovation.
Sectors Communities and Social Services/Policy,Education,Government, Democracy and Justice,Security and Diplomacy

 
Description I have shared ongoing findings from my research on blockchain in Jordan and internationally with the UN organisations I am collaborating with through regular reports and communications. The findings I have generated have shaped the development of the blockchain project. For example, my work with refugees in Jordan highlighted the importance of physical cash as a resource in refugee camps; this finding provided the evidence for UN organisations to continue delivering physical cash despite the implementation of the innovative aid digitalisation (blockchain) project.
First Year Of Impact 2018
Sector Communities and Social Services/Policy,Digital/Communication/Information Technologies (including Software),Government, Democracy and Justice,Security and Diplomacy
Impact Types Cultural,Societal,Economic,Policy & public services

 
Description Advised UN Special Rapporteur on discrimination and technology
Geographic Reach Multiple continents/international 
Policy Influence Type Participation in a guidance/advisory committee
Impact Through presenting advise at the Expert Workshop on inequality and technology with the UN Special Rapporteur (SR) on contemporary discrimination (UCLA, November 2019), my work has practically contributed to the development of international legal and policy frameworks addressing novel forms of injustice instantiated by technology. This has been realised through the subsequent thematic report delivered by the UN SR to the UN Human Rights Council and General Assembly. These entities use the information and guidance to effect change in specific global contexts, e.g. by inducing national authorities to undertake investigations. As technological discrimination is beginning to receive due attention in these spheres of rights-making, this work provides the foundations for more effective frameworks and solutions to inequality in the digital age.
 
Description Evidence in UK Government Department for Trade seminar
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
Impact I gave a seminar and Q&A session on Blockchain Strategy in Trade and Development at the UK Government Department for Trade (June 2018). The recording of this was used as part of a briefing for the Permanent Secretary ahead of a cross-Whitehall Cabinet Secretary Advisory Group. Accordingly, my research on which societal problems blockchain is equipped to solve has directly informed UK Government innovation discourse and practice.
 
Description UN blockchain-for-aid research collaboration 
Organisation United Nations (UN)
Department United Nations High Commissioner for Refugees
Country Switzerland 
Sector Public 
PI Contribution My PhD has focused on a pioneering case study of blockchain in development, implemented by UN agencies in Jordan. I have set up research collaborations with these agencies, collectively and individually, which aims to generate new insights on the impact of blockchain for cash assistance in refugee camps. With this aim, I have: - Conducted field research with refugees affected blockchain in Jordan's camps and presented findings (survey, focus group, ethographic) in timely snapshot reports to WFP and UN Women which they can learn from in real-time; - Organised a range of workshops in the last two years, notably including multi-stakeholder discussions of blockchain governance in Jordan, involving UN (UNHCR, WFP, UN Women) and private sector actors (technology companies and other vendors). These workshops been important learning opportunities for UN entities and I have continuously written up key findings in additional reports/documents; - Provided feedback on blockchain-related work by UN agencies, including WFP's blockchain governance framework, the Jordan Blockchain Taskforce guide, and other related work.
Collaborator Contribution UN agencies have facilitated access to key field sites in Jordan's Zaatari and Azraq camps. UN Women provided transport to the camps and hosted the research at their women's centres; WFP hosted complimentary research at the camp supermarkets where refugees access the blockchain. UN staff - including Jordanian operatives, managers, technicians, as well as international/policy staff - have continuously participated in the research through skype calls, workshops, meetings and interviews, online, in the UK and in Jordan. They have engaged with reports I have shared with them, providing feedback and generating further discussion.
Impact The outcomes of the research collaboration are significant. As noted, key outputs of the research have included reports. Timely insights from the field in Jordan have facilitated positive social impact in the camps as UN agencies have been able to discuss the effects of their work and respond to the research findings as the blockchain work develops (in particular, through listening to concerns voiced by refugees, e.g. on the importance of the availability of physical cash). The shared learnings will be important in the aid industry and in tech policy more broadly: they provide insight into a pioneering global example of blockchain in-context and so have implications for all sectors examining this nascent technology.
Start Year 2017
 
Description UN blockchain-for-aid research collaboration 
Organisation World Food Programme (Italy, Sudan, Senegal)
Country Italy 
Sector Charity/Non Profit 
PI Contribution My PhD has focused on a pioneering case study of blockchain in development, implemented by UN agencies in Jordan. I have set up research collaborations with these agencies, collectively and individually, which aims to generate new insights on the impact of blockchain for cash assistance in refugee camps. With this aim, I have: - Conducted field research with refugees affected blockchain in Jordan's camps and presented findings (survey, focus group, ethographic) in timely snapshot reports to WFP and UN Women which they can learn from in real-time; - Organised a range of workshops in the last two years, notably including multi-stakeholder discussions of blockchain governance in Jordan, involving UN (UNHCR, WFP, UN Women) and private sector actors (technology companies and other vendors). These workshops been important learning opportunities for UN entities and I have continuously written up key findings in additional reports/documents; - Provided feedback on blockchain-related work by UN agencies, including WFP's blockchain governance framework, the Jordan Blockchain Taskforce guide, and other related work.
Collaborator Contribution UN agencies have facilitated access to key field sites in Jordan's Zaatari and Azraq camps. UN Women provided transport to the camps and hosted the research at their women's centres; WFP hosted complimentary research at the camp supermarkets where refugees access the blockchain. UN staff - including Jordanian operatives, managers, technicians, as well as international/policy staff - have continuously participated in the research through skype calls, workshops, meetings and interviews, online, in the UK and in Jordan. They have engaged with reports I have shared with them, providing feedback and generating further discussion.
Impact The outcomes of the research collaboration are significant. As noted, key outputs of the research have included reports. Timely insights from the field in Jordan have facilitated positive social impact in the camps as UN agencies have been able to discuss the effects of their work and respond to the research findings as the blockchain work develops (in particular, through listening to concerns voiced by refugees, e.g. on the importance of the availability of physical cash). The shared learnings will be important in the aid industry and in tech policy more broadly: they provide insight into a pioneering global example of blockchain in-context and so have implications for all sectors examining this nascent technology.
Start Year 2017
 
Description Empower Her Voice speaker 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact I contributed to an event entitled The Future of Science and Tech as a speaker on blockchain and social good. This event was organised by Empower Her Voice, which opens up discussions around academic work to public audiences in the aim of uplifting women's work. Following the event, the connections I have made with younger women (undergraduate students) has been positive - I have provided some mentoring and career advice.
Year(s) Of Engagement Activity 2018
 
Description Energized Labs speaker 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Energized Labs is a public meetup for technologists and technology enthusiasts in London. Presenting my research on blockchain in aid offered a chance to engage new audiences, including media professionals, UK based tech businesses, activists and researchers. Audience members - especially from business and industry - reported that the talk gave them a new critical perspective on blockchain -- its current uses, promises and pitfalls, as well as historical precedents to the technology -- as it is so often taken for granted as emancipatory innovation.
Year(s) Of Engagement Activity 2018
 
Description Interview for Financial Times 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact Gave 1hr interview for a Financial Times long read investigation of humanitarian technology and refugee rights. In particular, I contributed grounded human insights from my field research in Jordan's camps, and critiques of extractive data practices by private sector interests in the aid industry. This was an important opportunity to connect the unique findings from my research with public audiences and raise awareness around under-discussed subjects in public spheres.
Year(s) Of Engagement Activity 2019
 
Description TechFestival panelist 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact TechFestival Copenhagen is a festival which curates public activities and conversations around digital technology. A day-long event on Tech4Aid brought together diverse attendees for creative workshops and panel discussions which I helped lead. I connected with new participants in the aid industry and this was a fruitful knowledge exchange which led to further critical discussions. One participant, another postgraduate student, became a future collaborator.
Year(s) Of Engagement Activity 2019