An Investigation of Online and Offline Community Tension and Cohesion Monitoring Techniques: Towards a Blended Approach

Lead Research Organisation: Cardiff University
Department Name: Sch of Social Sciences

Abstract

This project aims to:
(a) Evaluate the utility of social media communications for tension and cohesion monitoring within local communities, and
(b) Evaluate the role of positive social media narratives in curtailing spikes in negative narratives in the aftermath of an event.

The objectives of the project are:
1) To identify a series of events in Wales around which on and offline tension and cohesion monitoring can be deployed;
2) To use social media monitoring techniques to gather information on tension and cohesion around these events (recording both negative narratives, and the positive narratives that tend to occur in the aftermath of events);
3) To compare the data generated from social media with conventional terrestrial tension and cohesion monitoring outcomes;
4) To analyse the dynamics of positive social media narratives in the aftermath of an event, and the impact this has on type and duration of the spike in negative social media narratives
5) To interview members of the local community, police, local government and third sector organisations to gather perceptions of both on and offline tension and cohesion monitoring outcomes.
6) To develop a Community Tension and Cohesion Monitoring Dashboard for use by community cohesion teams and coordinators.

Publications

10 25 50

Studentship Projects

Project Reference Relationship Related To Start End Student Name
ES/P00069X/1 01/10/2017 30/09/2027
2111839 Studentship ES/P00069X/1 01/10/2018 30/09/2022 Ben Foster Foster