Investigating the Role of Information on Service Strategies Using Discrete Event Simulation

First Author: Cuthbert R

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1007/978-0-85729-189-9_11

Publication URI: http://dx.doi.org/10.1007/978-0-85729-189-9_11

Type: Book Chapter

Book Title: Complex Engineering Service Systems - Concepts and Research (2011)

Page Reference: 197-214

ISBN: 978-0-85729-188-2