The interplay of customer experience and commitment (2017)

First Author: Keiningham T
Attributed to:  Consumer Data Research Support Service (CDRSS) funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1108/JSM-09-2016-0337

Publication URI: http://dx.doi.org/10.1108/JSM-09-2016-0337

Type: Journal Article/Review

Parent Publication: Journal of Services Marketing

Issue: 2