Complex Engineering Service provision is a developing area for both practitioners and academics. Delivery requires an integrated offering, drawing upon company, customer and supplier resources to deliver value that is an integra- tion of complex engineered assets, people and technology. For a business to pre- sent a sustainable value proposition, managers are required to develop a diverse skill set, working dynamically across previously separated business areas with es- tablished company boundar

First Author: Ng, Irene; Parry, Glenn; Wild, Peter; McFarlane, Duncan C.; Tasker, Paul

Abstract

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Bibliographic Information

Type: Book Chapter

Book Title: Complex Engineering Service Systems (2011)

ISBN: 9780857291882