University of Keele (The) and London Stone Paving Limited KTP 22_23 R4
Lead Participant:
UNIVERSITY OF KEELE
Abstract
To implement an automated Machine Learning and Artificial Intelligence enabled customer service supporting virtual sales assistant and customer service processes within a newly implemented ERP. Driving more customer interactions online and allow reorganisation of the whole business (staff and process) to a customer focused setup.
Lead Participant | Project Cost | Grant Offer |
|---|---|---|
| UNIVERSITY OF KEELE | £186,279 | £ 124,807 |
Participant |
||
| INNOVATE UK | ||
| KTN LTD | ||
| KEELE UNIVERSITY | ||
| LONDON STONE PAVING LTD |
People |
ORCID iD |