Cardiff Metropolitan University and Coup Media
Lead Participant:
CARDIFF METROPOLITAN UNIVERSITY
Abstract
To develop 'chatbots-as-a-service' an infrastructure to enhance enterprise-scale customer services, applying intelligent data-driven approaches to provide deep insight via personality, behaviour and emotion, allowing companies to automate and improve how they support their customers.
Lead Participant | Project Cost | Grant Offer |
|---|---|---|
| CARDIFF METROPOLITAN UNIVERSITY | £143,638 | £ 96,237 |
Participant |
||
| KNOWLEDGE TRANSFER NETWORK LIMITED |
People |
ORCID iD |