Silence, memory and empathy in museums and at historic sites.

Lead Research Organisation: University of Birmingham
Department Name: Languages Cultures Art History & Music

Abstract

Silences are significant elements of the ways our pasts are represented. While it is often taken for granted that there are silences at museums and historic sites, the processes by which they operate have been less explicitly conceptualised. This network will make a distinction between 'being silenced' and 'being silent' in order to look at the ways in which histories perceived as challenging or 'difficult' are conveyed and taught by education officers in museums and at historic sites. As part of such teaching, museums and historic sites now frequently employ strategies of empathy to confront difficult pasts. The network will draw on the body of work about empathy and issues of accessibility in order to interrogate the ways in which empathy is being identified in the generic learning outcomes.

The network will bring together academics, early career researchers, doctoral students, curators, and educators to work in a genuinely interdisciplinary way. The diversity of expertise within the network will facilitate a focus on different cultural conceptions of silence and empathy and the way that such understandings are (or are not) part of dominant understandings of memory. The collaboration of academics and practitioners will promote an understanding of how silence, empathy and memory interact in museums and at historic sites. The findings will be of significance for museum and heritage site professionals, policy makers and educators across the sectors.

The network will run three workshops and one conference at the University of Birmingham, City University, the Historic Royal Palaces Tower of London, and Buckfast Abbey respectively. These meetings will be structured to promote dialogue, collaboration and progression of the fields.
The network will maintain a website and blog throughout its duration to strengthen the exchange of ideas, report back on the workshops, maintain the impetus beyond the life of the initial project, and attract interest more widely from the constituencies of the members. The steering group will also disseminate the results via a website, blog, training day for educators, conference papers, co-authored articles, and special issue of a journal.

Planned Impact

1. Museum and Heritage Site Professionals:
On the basis of the MLA Challenging History report (see Pathways to Impact), there is a demonstrable need for debate and dialogue across the themes identified, themes with particular contemporary currency. Articulating the role and 'impact' of educational programmes is crucial, especially when issues around human rights, identity, citizenship and meaning making are at stake. One aspiration is that the network will feed into and hopefully influence current practice through dissemination within the professional sector. There are many active networks within the field of heritage interpretation and education who would be interested in the results of the research. Museum and heritage site professionals within the Museums Association, the Social History Curators' Group, the Museums, Libraries and Archive Council (MLA), the Group for Education in Museums, the Historical Association, the International Museum Theatre Alliance, and the International Coalition of Historic Site Museums of Conscience will be informed of the outcomes of the network via trade publications, the website, conference and existing forums.

2. Policy Makers:
Given the size and complexity of the museum, gallery and heritage sector within the UK, it is important to state that this study is concerned primarily with publicly-funded museums and historic sites in England, Wales, Scotland and Northern Ireland. Within England, policy makers within the fields of heritage (under the Department for Culture Media & Sport, DCMS) and education will be informed of the outcomes of the research via the MLA who are the government agency responsible for leading on museum policy in partnership with English Heritage. In addition, MLA contacts at the Department for Education and Department for Business Innovation and Skills will be kept up to date with developments and recommendations. More widely within the UK, members of the network with pre-existing contacts to CyMAL: Museums, Archives and Libraries Wales, Scottish Museums Council (SMC), Northern Ireland Museum Council (NIMC), Historic Scotland, CADW: Welsh Historic Monuments, English Heritage, Environment Heritage Service Northern Ireland, and the National Trust will further ensure dissemination of the network findings.
There is also potential for impact on international policy through network contacts with the UNESCO Associated Schools Network, the UNESCO Safeguarding of the Intangible Heritage initiative (via existing MLA contacts with the International Council of Museums and European partners within the Grundtvig Map for International Development project) and through the Tower Education Service's connections with the Making Sense of our Sites programme (a UK-wide initiative launched in 2009 that aims to help UK World Heritage Sites enhance their offer of World Heritage focused education for schools, funded by UK National Commission for UNESCO and the DCMS). Contacts engendered by the Challenging History group (see Pathways to Impact) will be a useful complement, adding weight to the findings and strength to the voice.

3. Educational programmers:
As demonstrated by the MLA Challenging History report, findings of the research will be incredibly useful for helping educators (in museums and in formal education outlets) think about and deal with silence within education programmes. Questions around the use of empathy in education, the place of experiential learning, and what constitutes 'meaning making' in the study of history are of great currency. There may also be significant impact on the study of citizenship in museums and formal education through initiatives such as the Take One Building scheme championed by HRP Tower of London as well as the British Library's Campaign! Make an Impact project. Steering Group experience in running such initiatives will form the basis of a train

Publications

10 25 50
 
Title With New Eyes I See 
Description With New Eyes... explores whether documentary can become an experience or a journey beyond the screen. The partnership between Cardiff-based academic Jenny Kidd and creative marketing agency yello brick, researched a site specific documentary using torches, projection and RFID to trigger content as participants walked around Cathays Park in Cardiff. The aim was to test the user value of empathetic engagement within a locative, pervasive and social documentary experience, with an emphasis on avoiding 'empty empathy' (Kaplin 2011) or, conversely, the 'empathy paradox' (Jackson & Kidd 2008, 2011). 
Type Of Art Artistic/Creative Exhibition 
Year Produced 2013 
Impact Continued collaboration with the creative enterprise (yello brick) and academic. Partnership building between academic, creative enterprise and National Museum Wales. There will be at least one published output from the project. The production was 'staged' at the Museums Association conference 2014 in Cardiff. 
URL http://www.react-hub.org.uk/with-new-eyes/
 
Description • Through a series of three workshops and one conference the group has developed a series of typologies and conceptualisations of silence in museums and heritage sites. It has investigated the processes of silence, silencing and agency in diverse geographical, musealogical and heritage contexts.
• The network has begun work on linking the processes of silence to the role of empathy in museums, work which is continuing via the publications arising from the conference.
• A website and blog have had 10,524 views since the launch, from 98 countries. The website continues to get 20 to 60 views a week. The blog was set up to be outward facing, informing all those interested in the activities of the group, and the links members were making to wider debates about the central themes (including links to popular culture and news stories). A few prolific posters kept momentum on the blog, and were rewarded with high numbers of views.
Exploitation Route The workshops, and particularly workshop 3, indicated that there was still much work to be done on the transmedia museum. While this practice is already established to a certain extent in the heritage context (see https://silencememoryempathy.files.wordpress.com/2012/06/cardiff-transmedia-drago.pdf), there is still work to be done on theorising the processes at work.
Sectors Education,Culture, Heritage, Museums and Collections

URL https://silencememoryempathy.wordpress.com/
 
Description The steering committee discovered several key questions that they wanted to investigate further, prompting a new AHRC network proposal on 'The Significance of the Centenary'. The impact of this second network has been considerable (see separate reporting) and builds upon the lessons learned in this first collaboration.
Sector Education,Culture, Heritage, Museums and Collections
 
Description External Engagement Project Officer: Developments on MA Public Humanities
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Influenced training of practitioners or researchers
Impact Keeping up to date with current research developments and using them to plan teaching and projects with external cultural partners
URL http://www.sheffield.ac.uk/postgraduate/taught/courses/arts/public-humanities-ma
 
Description Future of Museum Learning For Children and Young People
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
URL http://www.gem.org.uk/future.html
 
Description ESRC
Amount £22,900 (GBP)
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 04/2015 
End 11/2016
 
Description Impact Acceleration Award scheme
Amount £3,200 (GBP)
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 12/2015 
End 07/2016
 
Description REACT (Research and Enterprise in Arts and Creative Technology)
Amount £15,000 (GBP)
Organisation Arts & Humanities Research Council (AHRC) 
Sector Public
Country United Kingdom
Start 07/2013 
End 12/2013
 
Description Keynote: Making The Case for Heritage Education 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The talk was followed by a lively discussion.

Requests for further information and involvement.
Year(s) Of Engagement Activity 2012
URL http://www.gem.org.uk/cpd/conf/conf12/conf12.html#keynote
 
Description Re-Imagining Challenging History conference 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact This conference, jointly hosted by Amgueddfa Cymru-National Museum Wales and Cardiff University, explored how cultural practitioners are working in innovative and responsive ways with difficult and sensitive heritages/themes. This is a time of unprecedented change, pressure and evolution for museums and their continued investment of resources in this area is not assured. The conference directly addressed those contexts, and suggested imaginative responses to them, helping delegates to explore why and how challenging histories maintain their relevance.

The conference programme included keynotes from:

David Anderson, Director General Amgueddfa Cymru - National Museum Wales, on 'Avoiding Challenging History'

Samantha Heywood, Director, Museum of World War II, Boston on 'The challenges of challenging history in the 'real' world'

Stephen Bourne, Scholar and Writer, on 'Black Poppies'

David Gunn, Artist/Producer, on 'Museums of Lies and Secrets'

It also included a performance from electro-folk storytellers 'Harp and A Monkey', a performance of 'Graveyard Voices', a number of off-site sessions and tours, two drinks receptions, and a three-course meal at Cardiff Prison. There were a range of high quality papers, panels and workshops, and pportunities to network and exchange in a 'campfire session' and a 'failure cafe'.

The conference was invited to be a part of the Wales Festival of Innovation.

Questions we explored included

* Is it appropriate to re-imagine the role of museums and museum professionals as activists or as civil society mediators?
* How does our understanding of 'impact' in museums (and Universities also) frame what kind of work with challenging history is deemed viable?
* Do museums' current methodologies need re-imagining?
* How are online-only museums free to imagine their work with challenging histories differently?
* Is there a role for gaming, play and mischief-making in work with difficult and sensitive subject matters?
* What is the role of academic research in re-imagining well-known challenging topics?
* How does all of this link into wider discussions about museums' survival in 2016 and beyond?

The conference was sponsored by the Arts and Humanities Research Council World War One Engagement Centre: Voices of War and Peace http://www.voicesofwarandpeace.org/. Debates about Challenging History are currently being framed against the backdrop of this very high profile and ongoing commemoration. A strand of the conference was therefore dedicated to papers that focused on the lessons that can be learned from dealing with this topic, including the ways in which it informs, challenges or intersects with other histories.

Conference sub-themes included:

*Re-imagining commemoration: WW1 and beyond
*Re-imagining space for challenging history
*Re-imagining participation | experience | engagement
*Re-imagining authenticity
*Re-imagining digital
*Re-imagining the political dimensions of museums' work
*Re-imagining relationships | audiences | visitors
*Re-imagining empathy
*Re-imagining silence
*Re-imagining value
*Re-imagining social justice
Year(s) Of Engagement Activity 2016
URL https://challenginghistorynetwork.wordpress.com/2016-conference/
 
Description Workshop: Negotiating Empathy as Learning 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Participants in your research and patient groups
Results and Impact We investigated different understandings of empathy in relation to agency and constructions of history. We considered the role empathy plays in the Inspiring Learning for All aims, to the Generic Learning Outcomes, and the Arts Council Evaluation Framework. We then examined the relationship of these theoretical issues of silence, empathy and authenticity in sites at the Tower of London.

Discussion about silenced stories at the Tower led to an idea for a further funding bid on the 'Significance of the Centenary'.
Year(s) Of Engagement Activity 2012
URL https://silencememoryempathy.wordpress.com/empathy/
 
Description Workshop: Negotiating Silence 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Participants in your research and patient groups
Results and Impact The workshop enabled the academics and practitioners to discuss what they wanted to learn from each other during the course of the network. We began our discussions about definitions of silence and their role in museums and at heritage sites.

N/A
Year(s) Of Engagement Activity 2012
URL https://silencememoryempathy.wordpress.com/silence/
 
Description Workshop: Negotiating Space for Silence 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Participants in your research and patient groups
Results and Impact The very lively discussions about the possibilities offered by digital storytelling and the transmedia museum/heritage site gave use ideas for conference panels and future funding bids.

A session hosted by Cardiff Story paved the way for future collaboration with members of the steering team on other projects.
Year(s) Of Engagement Activity 2013
URL https://silencememoryempathy.wordpress.com/workshop-3/