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iREAL: Inclusive Requirements Elicitation for AI in Libraries to Support Respectful Management of Indigenous Knowledges

Lead Research Organisation: University of Glasgow
Department Name: School of Humanities

Abstract

iREAL will develop a model for responsible AI systems development in libraries seeking to include knowledge from Indigenous communities, specifically Aboriginal and Torres Strait Islander communities in Australia. Globally, Libraries hold collections extracted from "source communities"; a term commonly used in UK cultural heritage scholarship to refer to Indigenous communities. Existing research has addressed collaboration with source communities in digitisation and preservation of Indigenous knowledges (e.g. Boamah and Liew, 2016), adaptation of professional practices including cataloguing (Lawther, 2023), and engagement with the "methodological, ethical and practical changes" required to accommodate multiple perspectives in national collections (Pringle et al., 2022). Roke and Tillman (2022) have developed pragmatic principles for engaging with communities to develop, describe and use source community collections and knowledges.

Indigenous researchers have proposed guidelines for "Indigenous data governance" (Maiam nayri Wingara, & Australian Indigenous Governance Institute 2018) and Indigenous-centred AI design (Lewis, 2020), but there has been little application of these principles, or Indigenous community engagement, in libraries. We will therefore address the need for clear guidance on responsible AI systems assessment and development that embeds Indigenous rights and perspectives into the principles of "respect for human autonomy, prevention of harm, fairness and explicability" that are the ethical basis of trustworthy AI (High Level Expert Group on Artificial Intelligence, 2019). This guidance must be scalable, as project-funded initiatives are argued to poorly serve relationships between stakeholders and institutions, and sustainable, as the challenge of dealing with collections that are colonial and extractive in nature affects institutions of all sizes. We will intervene by working with Indigenous communities to scope the knowledge by which libraries, and other Galleries, Libraries, Archives and Museums (GLAM) can: reconnect Indigenous communities with their knowledge and heritage; foster relationships between information management professionals (IMPs), research software engineers (RSEs), and Indigenous communities; and co-develop or critique AI systems to balance the objectives of libraries with the rights and needs of Indigenous communities.

We will apply this knowledge to create an actionable, pragmatic and scalable model for source community engagement in the assessment and development of AI systems via the requirements elicitation process. To achieve this, we will address the following objectives:

Develop a deeper understanding of Indigenous rights and data governance, and its application to AI systems in libraries in Australia and the United Kingdom.
Equip IMPS, RSEs, Indigenous researchers, and Indigenous communities with knowledge of the challenges in deploying Indigenous data within AI systems.
Propose a preliminary model for inclusive requirements elicitation in AI systems assessment or development for libraries, based initially upon collections from Aboriginal and Torres Strait Islander communities.
We will invite participants from a broad range of perspectives and countries to collaborate in pathfinder workshops, to define how responsible AI systems might be critiqued and created including the knowledge and data of Indigenous communities. Given the widespread global distribution of these collections, our distinctive contribution is to develop a requirements elicitation process that can be applied when considering whether, and how, to use source community data in library-developed or adopted systems.
 
Title Nani Creative Artistic Response 
Description We engaged a digital creative firm run by Indigenous artists to produce artworks in response to the findings of our first workshop. A report was submitted to Nani Creative, who produced a series of images based on key themes that emerged from the report. 
Type Of Art Artwork 
Year Produced 2024 
Impact To date, the artworks have been used publicly in presentations to academics, and recently to a group of approximately 60 digital preservation professionals in an online talk - the images were highly praised, and will be used to further publicise the project results. 
 
Description A key learning outcome that arose from the project was the importance of local context in defining the success of particular research methods. We found that particular Indigenous methodologies relied on a level of cultural literacy that non-Indigenous attendees did not always possess even in cases where they were allies towards Indigenous sovereignty. Given the project's aims to intervene in methods for requirements elicitation, this is a key learning outcome that has profoundly informed our understanding of how AI systems might be collaboratively designed in different cultural and social contexts.
Exploitation Route The outcome can be used by organisations in the cultural heritage sector to inform how they implement and design AI systems. It can also be used to inform design protocols and user engagement methodologies where the data of Indigenous communities is intended to be used.
Sectors Creative Economy

Digital/Communication/Information Technologies (including Software)

Culture

Heritage

Museums and Collections

 
Description iREAL workshops contributed to increaed confidence in AI concepts for workshop attendees from the library sector. The project findings are being used to help organisations such as King's Digital Lab to rethink their AI system development practices.
First Year Of Impact 2024
Sector Digital/Communication/Information Technologies (including Software),Culture, Heritage, Museums and Collections
Impact Types Cultural

Policy & public services

 
Description British Library Digital Scholarship Webinar 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Approximately 25 library professionals attended an online webinar by the iREAL team, which provided an overview of the project and opened up discussions around its impact on existing library practices.
Year(s) Of Engagement Activity 2024
 
Description Online symposium 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact An online symposium was organised to raise awareness of the iREAL project and findings, attended by an audience of approximately 100 library and research software engineering professionals, and Indigenous researchers.
Year(s) Of Engagement Activity 2024