PRIvacy-aware personal data management and Value Enhancement for Leisure Travellers (PriVELT)

Lead Research Organisation: University of Surrey
Department Name: Hospitality

Abstract

Abstracts are not currently available in GtR for all funded research. This is normally because the abstract was not required at the time of proposal submission, but may be because it included sensitive information such as personal details.

Publications

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Description By distributing an online survey amongst travellers residing in the UK, we better understand the factors contributing to their privacy concerns regarding the collection and sharing of their personal information in the online travel environment. We also gain preliminary understanding on the effects of privacy concerns on travellers' willingness to share various types of personal information, including biographic, identifiers, biometric, and behavioral data, as well as how they respond to different incentives such as cash and privacy assurances.
Exploitation Route Others may use our findings to develop most effective strategies to incentify travellers to share their data with travel service providers and to address the influencing factors in order to reduce privacy concerns.
Sectors Digital/Communication/Information Technologies (including Software),Leisure Activities, including Sports, Recreation and Tourism,Culture, Heritage, Museums and Collections

URL https://privelt.ac.uk/WP/publications/
 
Description World Travel & Tourism Council (WTTC) Seamless Traveller Journey (STJ) Programme 
Organisation World Travel & Tourism Council
Country United Kingdom 
Sector Learned Society 
PI Contribution We participated in the WTTC's strategic workshop for the Seamless Traveller Journey (STJ) Programme on 7 November 2018 in Seattle, WA, USA. This is a focused meeting amongst private sector organizations in the travel industry to conceptualise the use of biometrics and digital identity for travel facilitation. Our team, represented by PI Iis Tussyadiah, contributed to the discussion around attitudinal and behavioral aspects of travelers with regards to privacy aroung the collection and sharing of biometrics. PI Iis Tussyadiah also attended another strategic workshop for STJ during the WTTC global summit in Seville, Spain, 2-4 April 2019. We contributed to the discussions on the latest development of the systems.
Collaborator Contribution WTTC introduced the team to other relevant players in the industry that we followed up with interviews on their current approaches to privacy preservation of personal data. These include Carnival and Carnival UK, Clear, ACI (Airport Council International), IATA (International Air Transport Association), MasterCard, and WEF (World Economic Forum). We are maintaining contact with these partners to develop ideas further.
Impact No significant outcome yet. However, PI Tussyadiah (listed as International Federation for IT and Travel & Tourism) was recognised as a contributor in the WTTC's STJ Situation Report dated June 2019.
Start Year 2018
 
Description ENTER2020 Conference public engagement booth 
Form Of Engagement Activity Participation in an open day or visit at my research institution
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Promotional material was developed (flyers, chocolate with the project logo and infographic banner) in order to bring awareness to our project on privacy and data management for travellers. The promotional material was presented for three days during the ENTER2020 Conference at the University of Surrey, connecting with academics and practitioners from all over the world.
Year(s) Of Engagement Activity 2020
 
Description Panel discussion "Data Privacy and Cyber Security" at ENTER 2020 conference 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact This is a panel chaired by PI of the EPSRC funded project PriVELT (EP/R033749/1), which involved a researcher and two industrial panelists to talk about cyber security and privacy in the e-tourism context. The panel was part of the ENTER 2020 (International eTourism Conference), the 27th Annual Conference Organized by IFITT, University of Surrey, UK, which is co-sponsored by the PriVELT project and chaired by PriVELT's Surrey PI. The audience was a mixture of researchers and practitioners from both HEIs and industry. There were some research students as well.
Year(s) Of Engagement Activity 2020
URL https://enter2020.ifitt.org/speaker/shujun-li/
 
Description University of Surrey FASS Festival of Research 2020 
Form Of Engagement Activity Participation in an open day or visit at my research institution
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact We participated in the exhibition during University of Surrey's FASS Festival of Research 2020 on 23 January 2020 as part of the Centre for Digital Transformation in the Visitor Economy (CDTVE) activities. The festival was open to all staff and postgraduate students in FASS as well as the general public, local policymakers, and businesses. We distributed flyers and had a roll-up banner with information regarding our most recent survey findings about travellers' privacy concerns. We also raised awareness about privacy by giving away laptop camera blocker to interested audience.
Year(s) Of Engagement Activity 2020
URL https://www.surrey.ac.uk/news/university-surreys-faculty-arts-and-social-sciences-holds-festival-res...