Public Services: Exit and Voice as Means of Enhancing Service Delivery Phase 2.
Lead Research Organisation:
London School of Economics and Political Science
Department Name: Government
Abstract
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People |
ORCID iD |
Keith Dowding (Principal Investigator) | |
Peter John (Co-Investigator) |
Publications
Dowding K
(2007)
The Three Exit, Three Voice and Loyalty Framework: A Test with Survey Data on Local Services
in Political Studies
DOWDING K
(2009)
THE VALUE OF CHOICE IN PUBLIC POLICY
in Public Administration
Dowding Keith
(2012)
Exits, Voices and Social Investment: Citizens' Reaction to Public Services