Listening to the Zoo

Lead Research Organisation: UNIVERSITY OF EXETER
Department Name: Sociology, Philosophy, Anthropology

Abstract

The context of the research

Every year 700 million people visit zoological gardens worldwide, with more than 30 million of these visits taking place in the UK. Apart from the significant economic role they play as tourist attractions, many zoos also aim to educate their visitors about biodiversity, exposing them to species they would not otherwise have the opportunity to encounter directly and providing information about these species. As part of their educational role, many zoos offer the public opportunities to learn about and engage with conservation and environmental protection projects. Zoos are usually approached as places where animals are, first and foremost, seen. This project, however, aims to transform the way we think about zoos by attending closely to an aspect of these institutions that has previously been neglected or overlooked: their sounds or 'soundscapes'.

Its aims and objectives

Through close collaboration with two project partner zoos in the UK, this project seeks to trial innovative sound research methodologies to generate detailed knowledge about how sounds are woven into the experience of zoos for visitors, staff, people who live near zoos and for zoo animals themselves. It sets out to explore how listening, and attending to different kinds and qualities of sound can promote new forms of awareness of human and animal behaviour in the zoo context. The project sets out to change the mode in which zoo visitors engage with species on display, prompting the development of an 'acoustic mindfulness' that complicates, challenges and augments a visually-orientated approach to animals in the zoo. It also aims to explore whether silent listening (where groups of volunteers visit the zoo and listen whilst being silent) can have transformative effects, prompting people to be more sensitive to how, for instance, anthropogenic noise impacts upon both human and animal behaviours. The research is interdisciplinary, combining approaches from the social and natural sciences with the goal of producing a multi-species sonic ethnography of the zoo, something that has never been done before but which promises to allow social science to inform environmental awareness and citizenship in new ways. The study will enrich our grasp of the social processes underpinning relationships between humans and animals by providing a sonic perspective.

Its potential applications and benefits

This project has clear potential benefits for a wide range of academics from a variety of disciplines who have an interest in human-animal relations, especially as these are expressed in the zoo setting. It will complement, but also challenge and develop existing methodological and theoretical approaches to the zoo in the social sciences which foreground vision and acts of looking. In addition to producing outputs for academic audiences, the project will facilitate the production of innovative sonic resources that can be used by the partner zoos to enhance the conservation education and environmental awareness activities they conduct with schoolchildren and other zoo visitors. The project will also generate findings that can be applied by zoo keepers and researchers in order to provide optimum sound environments for the animals in their care. Dissemination of the research findings and sound resources through zoo associations will create opportunities for the project to benefit a large number of other zoos, their users and animals, both nationally and internationally. The findings and impact resources that will be produced through the project also have considerable potential applications and benefits for other settings in which animals are kept in captive conditions, such as farms, laboratories and some human homes.

Planned Impact

Who will benefit from this research? How will they benefit?

This collaborative project will have benefits for a number of target groups. These include:

- The project partner zoos, Bristol and Paignton. The research will help them to enhance visitor engagement and meet conservation education aims. The project will specifically benefit the following groups at these zoos:

a) Zoo education staff. They will benefit by being provided with a framework within which they can collaborate in the development of sonic resources that will enhance their environment and biodiversity education activities.

b) Zoo keepers and research staff. The interdisciplinary knowledge co-produced through the project will enable them to become more knowledgeable and mindful of how sound environments may impact on the species in their care.

c) Schoolchildren. A classroom sonic resource developed through the project will allow children who participate in the education sessions run by the participant zoos to develop their knowledge and understanding of biodiversity and environmental issues.

d) The general public. They will be given access to a visitor sonic resource that will provide enhanced zoo visits and new experiences of the participant zoos, the animals that live in them and the conservation initiatives directed at ensuring the survival of vulnerable species.

e) Zoo members. Volunteers from among zoo memberships will have opportunities to participate in experimental zoo visits, including sound walk visits and silent zoo visits, which will enable the participants to experience how an acoustic perspective, or silence as a mode of engagement, can change their relationship to the zoo and its animals.

f) Members of the local community surrounding each zoo. They will benefit by having their sonic experiences of the zoos represented as an important aspect of local identity, heritage and community.

g) Local authorities. Local authority noise teams will have an opportunity to become more closely involved with the zoos as stakeholders in the management of local soundscapes.

h) Zoo animals. They are likely to experience improved care and conditions as a result of the project through increased awareness on the part of their carers as to the importance of sound as an aspect of animal welfare.

- Professional zoo association members, including members of of BIAZA (the British and Irish Association of Zoos and Aquariums), EAZA (the European Association of Zoos and Aquariums) and AZA (the Association of Zoos and Aquariums based in the USA). They will benefit from the circulation of project findings and impact activities which will give them access to sonic resources for improved conservation education, guidance on managing zoo sound environments in the interests of animal welfare and frameworks for the introduction of experimental sound walk visits and silent zoo visits. Embedding the project findings, sonic resources and listening activities within association member zoos will create opportunities for representatives of all the identified target groups (zoo educators, zoo keepers and research staff, schoolchildren, the zoo visiting general public, local community members and zoo animals) to benefit from the research in the ways specified above, both nationally and internationally.
 
Title Listening to the Zoo: an experimental listening tour of an imaginary zoo 
Description This is a 21 minute audio composition which leads listeners on an immersive listening tour of an imaginary zoo. It galvanises listeners to think about the complex ways in which humans and other-than-human animals are connected through sound both in the zoo and, by implication, beyond. 
Type Of Art Artefact (including digital) 
Year Produced 2021 
Impact Wide dissemination of key project concepts. This piece has now had over 500 listens on SoundCloud. 
URL https://soundcloud.com/user-102738989/listening-to-the-zoo-audio-guide
 
Title Prototype bone conduction headphone listening walk 
Description Uses audio delivered through bone conduction headphones to engage users with the sound environment 
Type Of Art Composition/Score 
Year Produced 2019 
Impact The participant zoos have asked the research team to develop listening walks for use by the general public. 
 
Title Script for guided listening zoo visits 
Description 3000-word site-specific scripts for guided listening walks around Bristol and Paignton Zoos. These scripts were used in the listening zoo visits conducted at Bristol and Paignton in May 2019. 
Type Of Art Creative Writing 
Year Produced 2019 
Impact The listening visits involved members of the public as volunteer participants. They set out to challenge existing zoo visiting conventions, and discussions with the volunteer participants afterwards showed that the visits had been impactful in changing the way they experienced the zoo. Several participants also said that their approach to zoo visiting would be different in future, indicating a potential long term as well as short term impact on those members of the public who participated. The findings from these listening visits have been written up in more detail in a journal article which has now been submitted for consideration. Sections of the script are also informing the educational resources which are being designed for the participant zoos and which may also find application in other zoos in the fullness of time. 
 
Title Set of concepts for zoo educational resources 
Description We have provided a set of learning resources for the general public and for school educational visits to the participant zoos. The resources prioritise sound and listening as a way of engaging with the zoo and its animals. In addition to providing educational insights, these resources allow the zoos to highlight the value of their particular sonic environments and to find new ways of curating their collections at no extra cost. The resources include 'quiet guides' and accompanying 'tranquility texts'. We found participants in our experimental silent zoo visits greatly valued the experience and found that wellbeing benefits accompanied quiet engagement with the zoo. The quiet guides are concept maps of zoo quiet areas, highlighting the value of quiet as an increasingly scarce resource and educating users to identify and appreciate different sonic qualities and affordances of specific environments. They resources also included 'listening maps' and associated 'listening guides' which draw users' attention to the ways in which animals produce and attend to sound. 
Type Of Art Artefact (including digital) 
Year Produced 2020 
Impact We would look to continue development of these resources in the aftermath of the award when the zoos reopen and will commence an assessment of impact at this time. 
 
Description This project has substantially deepened understanding and awareness of sound as an aspect of life in zoos for zoo staff, visitors and also zoo animals. It has created a critical perspective on zoos which elaborates upon and extends existing visually-orientated research on zoos in social science. The project has trialed new soundwalking and silent listening methodologies combining approaches from ethnography, ethology and bioacoustics. Through two impact workshops and subsequent partnership with BIAZA (the British and Irish Association of Zoos and Aquariums) the project has created a new network of researchers and practitioners with an interest in reflecting on and improving existing zoo practice relating to sound both in visitor engagement work and in the management of captive animals. Through conducting a series of experimental zoo visits, gathering data on participants' experiences and subsequent analysis of their accounts, the project has identified significant potential for listening and silence as aspects of future zoo visiting practice and culture. It has laid the foundations for new forms of public engagement with zoos and for the construction of new resources for use in zoo education. It has also identified a counter-narrative which challenges established discourse on zoo noise and shows that animal sound can also be a source of pride and enrichment for some members of communities living in close proximity to zoos. Outputs from the project to date include:

1. the publication of 5 articles in peer reviewed journals with more in the pipeline, in addition to two book chapters.
2. the publication of a large, high quality open access dataset (material is embargoed for 18 months for confidentiality reasons).
3. the completion of a podcast related to the project.
4. the establishment of an outgoing impact narrative, including the establishment of a Sound Focus Group in BIAZA (the British and Irish Association of Zoos and Aquariums).
Exploitation Route The outcomes of this funding will be directly relevant first and foremost to zoos and we aim to facilitate the use of our findings by zoos through the Sound Focus Group established with BIAZA. The project findings have important implications for how these institutions present themselves and their collections in the context of a growing awareness of human impacts upon the planet and biodiversity. The project will also facilitate the uptake of project sonic resources by zoos nationally and internationally so as to enhance the conservation education and environmental awareness activities offered to schoolchildren and other zoo visitors. The project findings will also be used by zoo keepers and researchers with a view to providing optimum sound environments for the animals in their care, with findings disseminated through new professional networks established as part of the project. The project findings have potential applications and benefits for other settings in which animals are kept in captive conditions, such as farms, laboratories and some human homes. They also have interesting implications for zoo visitors given growing acceptance of the importance of engagement with nature and natural spaces in human wellbeing, and increasing use of the 'green prescription'. Project findings might also be taken forward by scholars from a variety of disciplines who have an interest in human-animal relations, especially as these are expressed in the zoo setting. They will complement, but also challenge and develop existing methodological and theoretical approaches to the zoo in the social sciences which foreground vision and acts of looking.
Sectors Creative Economy,Education,Environment,Healthcare,Leisure Activities, including Sports, Recreation and Tourism,Culture, Heritage, Museums and Collections

 
Description The project seeks to enable the development of sonic resources that will be used in biodiversity and conservation education with the aim of promoting sensitivity towards animals and encouraging environmentally responsible action. In December 2019 we held a workshop with representatives of zoo education teams from a number of UK zoos (including the zoos participating in the project) to present and trial designs for resources generated by the research team. We continue to seek to work collaboratively with the participant zoos to produce these resources for actual use (and subsequent evaluation). Dartmoor Zoo (whose director attended the zoo education workshop) has also requested that the research team design resources for them. In May 2019 the project ran a series of experimental 'listening' and 'silent' zoo visits and have since published research articles on these. The visits involved members of the public as volunteer participants. The experimental visits challenged existing zoo visiting conventions, and discussions with participants afterwards (which were part of our research methodology) showed that the visits had been impactful in changing the way that participants experienced the zoo. Several participants also said that their approach to zoo visiting would be different in future, indicating a potential long term as well as short term impact on those members of the public who participated. The project aims to produce research findings to improve animal welfare and management practices through dialogue with zoo professionals, helping zoo keepers and researchers to provide optimum sound environments for the animals in their care. In addition to publishing a number of research articles relating to these core concerns, in early March 2020 we held a workshop with representatives of zoo research, as well as welfare teams and keepers from a number of UK zoos (including the zoos participating in the project). Using this workshop as a platform, in 2021 and 2022 the PI has worked to establish a BIAZA (British and Irish Association of Zoos and Aquariums) Sound Focus Group, which will focus on conceptualising best sonic practice in zoos, with a view to: Developing awareness and encouraging reflection on sound environments as an important aspect of zoo animal welfare. Optimising the use of sound in the environmental and conservation education provided by zoos. Considering ethical, effective and responsible uses of sound in the presentation of exhibits and interpretation to zoo visitors. The focus group terms of reference have been accepted and BIAZA has now recruited members from the zoo community. The focus group promises to be a long-term platform through which to further the impact of project findings and concepts. As a result of the project, in 2019 the PI was invited to act as an external representative on the Animal Welfare and Ethics Committee at the Wildfowl & Wetlands Trust and is currently still serving in that role.
Sector Education,Environment,Leisure Activities, including Sports, Recreation and Tourism,Culture, Heritage, Museums and Collections
Impact Types Cultural,Societal

 
Title Listening to the Zoo Project Dataset, 2017-2021 
Description This dataset comprises data gathered during a number of different work packages in the Listening to the Zoo project. 
Type Of Material Database/Collection of data 
Year Produced 2022 
Provided To Others? Yes  
Impact This dataset will be available for use by zoo practitioners and by researchers across multiple fields. 
URL http://reshare.ukdataservice.ac.uk/id/eprint/855383
 
Description Establishment of BIAZA Sound Focus Group 
Organisation British and Irish Association of Zoos and Aquariums
Country United Kingdom 
Sector Private 
PI Contribution Tom Rice, the PI on the Listening to the Zoo project, has worked to set up a formal Sound Focus Group with the above organisation (consisting of representatives from Zoological Research, zoo management, zoo professionals, acousticians and sound studies academics) who will work to use research to promote awareness of sound as an aspect of animal welfare and to further the optimisation of zoo sound environments for those who work in and visit zoos.
Collaborator Contribution We have worked together to formally register the group as part of BIAZA, write and approve terms of reference, and recruit board and group members.
Impact The group is still at an early stage of development and the PI on the Listening to the Zoo project has been on sick leave following his youngest son's leukemia diagnosis since October 2022. The advert for which the URL is provided above received many responses, and the group is now staffed with volunteers in a variety of roles. These volunteers come from a variety of roles, including representatives from Zoological Research, zoo management, zoo professionals, acousticians and sound studies academics.
Start Year 2022
 
Description Contributions to twitter campaign 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact The project suggested and contributed sound recordings to a series of Bristol Zoo tweets designed to use sound to keep followers of the zoo's twitter feed engaged with the animals during the first lockdown when they were unable to visit the zoo. Four recordings were used with 513, 703, 1716 and 1259 views to date respectively (plus likes, retweets and comments).
Year(s) Of Engagement Activity 2020
URL https://twitter.com/BristolZooGdns
 
Description Guided listening walk at Bristol Zoo 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact This activity involved 3 members of the research team leading a group of 10 volunteer participants on a scripted listening walk of Bristol Zoo. This experimental zoo visit sparked questions and discussion afterwards. Several participants have since reported a significant and enduring recalibration of their approach to the zoo and to other spaces and sounds.
Year(s) Of Engagement Activity 2019
URL https://www.exeter.ac.uk/news/archive/2019/may/title_715490_en.html
 
Description Guided listening walk at Paignton Zoo 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact 3 project researchers led a group of volunteers on a scripted listening tour of Paignton Zoo. This experimental visit sparked questions and discussions afterwards. Several participants have since reported substantial change in their approach to the zoo and to other spaces and sounds.
Year(s) Of Engagement Activity 2019
URL https://www.exeter.ac.uk/news/archive/2019/may/title_715490_en.html
 
Description Invited talk - 'Listening to the Zoo', Global Research Network with livestream on Zoom and Youtube 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact This was a 90 minute talk and discussion entitled 'Listening to the Zoo', made to the Global Research Network with livestream on Zoom and Youtube and accessible to the general public. It was designed to publicise the Listening to the Zoo project and its findings and to forge links with an international audience of interested parties from diverse academic and professional backgrounds. The presentation had a live audience of more than 50 people and has had more than 220 views to date on Youtube. Several people later contacted Tom Rice to ask for more details about the project.
Year(s) Of Engagement Activity 2021
URL https://www.youtube.com/watch?v=pq0tZaCCnR8
 
Description Post on Scienceblog including information on project and invitation to participate in project research activity 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact This blog post included a basic outline of the project and was also an invitation to members of the general public participate in project research activities, namely a set of experimental zoo visits. The post had at least 300 reads within a few days of its publication (the reads count is no longer active on the article, but it is likely that it has continued to be circulated since then). It is hard to gauge the precise impact of this blog post, but it did help in the recruitment of volunteer participants for the experimental visits, where the maximum number of participants was reached.
Year(s) Of Engagement Activity 2019
URL https://scienceblog.com/507762/can-listening-instead-of-just-looking-change-attitudes-to-how-we-expe...
 
Description Presentation at 'In Pursuit of Sound' conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Postgraduate students
Results and Impact A one-hour invited keynote to a conference organised by postgraduate students the University of Cambridge. I presented on the project.
Year(s) Of Engagement Activity 2019
URL https://inpursuitofsound.home.blog/
 
Description Presentation at BIAZA Research Conference at London Zoo, July 2022. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact In this presentation the project was presented to delegates at the 24th annual BIAZA Research Conference at London Zoo in July 2022. The presentation sparked questions and discussion afterwards, as well as inquiries from interested delegates. The presentation contributed to a strong emerging interest in zoo sound from professionals in the zoological sphere and strengthens the case for changes in professional practice.
Year(s) Of Engagement Activity 2022
 
Description Presentation at ISAZ 2020 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Gave a presentation to the International Society for Anthrozoology conference, which took place online this year due to covid restrictions on travel. The presentation discussion some of the key activities and general findings of the project. We were offered a publication opportunity as a result of this presentation, though I am unsure of how to register this using the dropdown menu below. I have chosen 'plans made for future related activity'.
Year(s) Of Engagement Activity 2020
URL http://www.isaz.net/isaz/wp-content/uploads/2020/11/ISAZ20abstractbookletfinal.pdf
 
Description Presentation of key project activities to Bristol Zoo staff 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact PI and 2 CoI's delivered a presentation on the Listening to the Zoo project to staff members at Bristol Zoo. 20 people attended. The presentation sparked questions and a discussion afterwards, and staff reported an interest in the project findings.
Year(s) Of Engagement Activity 2019
 
Description Press release reporting broad findings of project journal article (Ethnos) 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Published a press release (disseminated by the University of Exeter Press Office) describing research activities and findings reported in one of the project articles - Tom Rice et al, Listening to the Zoo: Challenging Zoo Visiting Conventions, Ethnos (2021). DOI: 10.1080/00141844.2021.1966070. The press release has been used and disseminated by news outlets. There are no precise reader figures, but the press release has to date had 25 shares on social media.
Year(s) Of Engagement Activity 2021
URL https://phys.org/news/2022-02-zoo-focused-visitors-perspectives-animals.html
 
Description Silent Zoo Visit Bristol 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Public/other audiences
Results and Impact Members of the research team facilitated a 'silent zoo visit' for a group of volunteer participants. This exercise sparked questions and discussion afterwards. Members of the volunteer group reported significant benefits in terms of relaxation and enhanced engagement with the zoo and its animals, and some have since reported lasting changes in their engagement with the zoo and other spaces.
Year(s) Of Engagement Activity 2019
URL https://www.exeter.ac.uk/news/archive/2019/may/title_715490_en.html
 
Description Silent Zoo Visit Paignton 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact Members of the research team facilitated a 'silent zoo visit' for a group of volunteer participants. This exercise sparked questions and discussion afterwards. Members of the volunteer group reported significant benefits in terms of relaxation and enhanced engagement with the zoo and its animals, and some have since reported lasting changes in their engagement with the zoo and other spaces.
Year(s) Of Engagement Activity 2019
URL https://www.exeter.ac.uk/news/archive/2019/may/title_715490_en.html
 
Description Zoo education workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact This workshop brought together members of the BIAZA (British and Irish Association of Zoos and Aquariums) Education and Training Committee and education staff from zoos around the UK in order to discuss how project findings can be best incorporated into educational resource design for the general public and for school visits to zoos.
Year(s) Of Engagement Activity 2019
 
Description Zoo sound workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact This workshop brought together zoo keepers, researchers and vets to share project findings and pool expertise on how zoos can create and share best practice relating to the sound environments of the species in their care.
Year(s) Of Engagement Activity 2020