Urgent Appeals: Data and Shared Learning
Lead Research Organisation:
Cardiff University
Department Name: Cardiff Business School
Abstract
Context: The working conditions for today's typical garment worker are poor. The majority of production is located in the global south, mainly in parts of Asia, and ODA countries feature prominently as locations for production. With low associational power and limited access to remedy, workers need international allies in order to get their voices heard. The Clean Clothes Campaign (CCC) has campaigned for the accountability of brands and lobbied policy makers for some 30 years. One of its core mechanisms for interacting with human rights defenders (HRDs) and other civil society actors is its Urgent Appeal (UA) system. Through the UA system workers and their organisations can contact CCC for support. Examples of UAs taken up by CCC include large scale disasters such as the Tazreen fire in Bangladesh in 2012, which killed over 100 workers, the Ali Enterprises Fire in Pakistan in 2012 where 265 people died, and the Rana Plaza building collapse in 2013 which killed over 1,000 workers and injured 2,000 more. In addition to health and safety, UAs may also relate to workers' rights such as freedom of association, wage theft or in relation to intimidation and harassment of HRDs. Each UA case file is a repository of information which, if organised, coded, analysed and fully utilised, could provide support for advocacy and campaigning at both international and local level. In 2018 researchers at Cardiff University were awarded funding under the IAA NGO data fund, with the aim of constructing a user-friendly dataset of UA data that could be used by CCC in strategising campaigns, identifying tactics that have worked in specific contexts and providing a strong evidential base for targeted lobbying and advocacy. The project concluded in March 2019 with its limited objectives met, but having highlighted the need for further work to improve the accuracy and consistency of the data across cases and undertake more detailed analysis of relationships between variables in UA case histories.
Aims and objectives: The overarching aim of the proposed project is to maximise the use of UA data that CCC holds but has not hitherto fully utilised. Such data has significant potential as an evidential base for decision making, strategic planning and targeting of tactics in campaigning and advocacy.
Two key objectives sit at the centre of the current application:
Research Objective 1: To further review and evaluate the UA IAA database in collaboration with CCC colleagues, with three aims:
a) to address issues highlighted to CCC in March 2019 around incomplete or inaccurate data, thereby improving its comprehensiveness and accuracy;
b) to undertake a comprehensive needs analysis and assess the functional capacity of the UA database for future usage in the light of sectoral trends;
c) to make recommendations for the maintenance and utilisation of the dataset within CCC.
Research Objective 2: To analyse the UA database in greater detail and embed it in the CCC network as a strategic tool with direct application to advocacy and campaigning. Such analysis would involve, for example, the tracking and mapping of violations, identification of successful campaigning strategies and exploring relationships between violations according to country characteristics and national / institutional variations.
Potential application and benefits: The project will provide CCC with more easily accessible data and an evidence base for campaigning and advocacy at the international level as well as acting as an operational tool for Urgent Appeals Coordinators (UACs) who need to access information in conditions of extreme complexity. Ease of access to data analysis provides potential for identification of effective tactics to assist campaigning in conditions of limited resource. It also offers potential for shared learning beyond the life of the Urgent Appeal, with benefits accruing to workers and civil society stakeholders in ODA countries.
Aims and objectives: The overarching aim of the proposed project is to maximise the use of UA data that CCC holds but has not hitherto fully utilised. Such data has significant potential as an evidential base for decision making, strategic planning and targeting of tactics in campaigning and advocacy.
Two key objectives sit at the centre of the current application:
Research Objective 1: To further review and evaluate the UA IAA database in collaboration with CCC colleagues, with three aims:
a) to address issues highlighted to CCC in March 2019 around incomplete or inaccurate data, thereby improving its comprehensiveness and accuracy;
b) to undertake a comprehensive needs analysis and assess the functional capacity of the UA database for future usage in the light of sectoral trends;
c) to make recommendations for the maintenance and utilisation of the dataset within CCC.
Research Objective 2: To analyse the UA database in greater detail and embed it in the CCC network as a strategic tool with direct application to advocacy and campaigning. Such analysis would involve, for example, the tracking and mapping of violations, identification of successful campaigning strategies and exploring relationships between violations according to country characteristics and national / institutional variations.
Potential application and benefits: The project will provide CCC with more easily accessible data and an evidence base for campaigning and advocacy at the international level as well as acting as an operational tool for Urgent Appeals Coordinators (UACs) who need to access information in conditions of extreme complexity. Ease of access to data analysis provides potential for identification of effective tactics to assist campaigning in conditions of limited resource. It also offers potential for shared learning beyond the life of the Urgent Appeal, with benefits accruing to workers and civil society stakeholders in ODA countries.
Planned Impact
The key beneficiaries of the proposed research will be the Clean Clothes Campaign (CCC) network, encompassing international civil society actors, human rights defenders (HRDs) and garment workers and their organisations in ODA countries. The academic community will also benefit from contribution to knowledge.
The CCC network encompasses civil society stakeholders and HRDs across the globe. Its work has particular relevance for ODA countries where the garment sector is most heavily located. CCC and its civil society stakeholders will benefit from a user friendly dataset that will allow them to fully utilise data they hold but have not thus far been able to exploit to its maximum potential in strategic campaigning and advocacy. The IAA NGO data project began this process by creating a dataset (referred to henceforward as the 'IAA dataset') which has recorded and coded a substantial number of UA cases, but would benefit from further work to verify the accuracy and consistency of data across cases and engage in more detailed and sophisticated analysis of relationships between variables such as brand involvement, tactics used and case outcomes.
The proposed project will thus embed and develop the IAA dataset as a core organisational tool within CCC, that provides a reliable evidential base for campaigning and an accessible source of information for Urgent Appeal Coordinators (UACs). We anticipate and intend that untapped learning currently hidden within the UA data will become more readily accessible and that in the course of UA cases it will be cascaded down from UACs to HRDs and workers' organisations in ODA countries. By these means, learning about campaigning tactics, organising tools and advocacy will be shared beyond the duration of the individual UA case, whatever its outcome. Such shared learning about 'what works' in advocacy and campaigning has potential to reduce the isolation experienced by workers, their organisations and HRDs on the ground by giving them detailed insight into how they might take the most effective action in defence of their interests in the struggle for decent work and basic human rights.
The sensitivity of the data precludes its general publication but it will inform CCC strategy and campaign publications, which are read by policy makers and brands alike. The academic contribution provided by deeper, detailed insight into the specific contexts for UA cases will inform high quality journal submissions to world class journals which we would hope would also reach policy makers as well as the academy. With the involvement of CCC, it is also intended to use the project to draw together a core group of academics writing on the garment sector (many of whom are already known to the PI on the project) to explore potential for new collaborations.
The CCC network encompasses civil society stakeholders and HRDs across the globe. Its work has particular relevance for ODA countries where the garment sector is most heavily located. CCC and its civil society stakeholders will benefit from a user friendly dataset that will allow them to fully utilise data they hold but have not thus far been able to exploit to its maximum potential in strategic campaigning and advocacy. The IAA NGO data project began this process by creating a dataset (referred to henceforward as the 'IAA dataset') which has recorded and coded a substantial number of UA cases, but would benefit from further work to verify the accuracy and consistency of data across cases and engage in more detailed and sophisticated analysis of relationships between variables such as brand involvement, tactics used and case outcomes.
The proposed project will thus embed and develop the IAA dataset as a core organisational tool within CCC, that provides a reliable evidential base for campaigning and an accessible source of information for Urgent Appeal Coordinators (UACs). We anticipate and intend that untapped learning currently hidden within the UA data will become more readily accessible and that in the course of UA cases it will be cascaded down from UACs to HRDs and workers' organisations in ODA countries. By these means, learning about campaigning tactics, organising tools and advocacy will be shared beyond the duration of the individual UA case, whatever its outcome. Such shared learning about 'what works' in advocacy and campaigning has potential to reduce the isolation experienced by workers, their organisations and HRDs on the ground by giving them detailed insight into how they might take the most effective action in defence of their interests in the struggle for decent work and basic human rights.
The sensitivity of the data precludes its general publication but it will inform CCC strategy and campaign publications, which are read by policy makers and brands alike. The academic contribution provided by deeper, detailed insight into the specific contexts for UA cases will inform high quality journal submissions to world class journals which we would hope would also reach policy makers as well as the academy. With the involvement of CCC, it is also intended to use the project to draw together a core group of academics writing on the garment sector (many of whom are already known to the PI on the project) to explore potential for new collaborations.
Publications
Morris J
(2020)
Uneven Development, Uneven Response: The Relentless Search for Meaningful Regulation of GVCs
in British Journal of Industrial Relations
Tartanoglu Bennett S
(2021)
Rights without remedy: the disconnection of labour across multiple scales and domains
in Work in the Global Economy
Description | This project commenced on 05 November 2019. It was undertaken in collaboration with the Clean Clothes Campaign (CCC) and built on an earlier ESRC IAA Award which was completed in March 2019. The focus of the work was the collation and storage of information gained through the CCC Urgent Appeals mechanism. The project was guided by three main objectives: a. to fully develop a more user friendly and comprehensive Urgent Appeals database; b. to undertake a comprehensive needs analysis and assess the functional capacity of the UA database for future usage in the light of sectoral trends; c. to make recommendations for the maintenance and utilisation of the dataset within CCC. By the end of the project the CCC Urgent Appeals database was up and running and training workshops had been delivered to CCC coordinators. Reporting protocols and a guidance manual had also been developed. |
Exploitation Route | The information captured on the UA database can: ? be an information resource (for cases, campaigns, reports, researchers) ? aid consistent reporting and data extraction ? facilitate capacity planning ? support case handover ? enable database interaction ? allow analysis of trends It provides an excellent internal tool for CCC and a reliable source of information for advocacy and research. |
Sectors | Government, Democracy and Justice,Manufacturing, including Industrial Biotechology |
Description | The outcome of changes and improvements to the database are already being used by the Clean Clothes Campaign to aid their research and report writing. Our work has improved the accessibility of data and use is being made of it. This impact is internal to our partners but feeds in to their lobbying and advocacy as an international civil society actor. |
First Year Of Impact | 2020 |
Sector | Other |
Impact Types | Societal,Policy & public services |
Description | Application of Research Methids to an invesitigation of occupational health and safety in Pakistan's Garment factories. |
Geographic Reach | Multiple continents/international |
Policy Influence Type | Influenced training of practitioners or researchers |
Description | Trainings and webinars on database maintenance and usage |
Geographic Reach | Multiple continents/international |
Policy Influence Type | Influenced training of practitioners or researchers |
Impact | Training webinars for Urgent Appeals Coordinators around the world have informed them of the strategic capacity of the new database and involved them in its development in ways which will embed the rationale for the database as well as its potential. Within the Network, a database manager is to be appointed and the management of data is to be given a new status. It is to be hoped that this new approach will allow more targeted use of limited resources. |
Description | UKRI COVID-19 Grant Extension Allocation (CoA) Cardiff University |
Amount | £5,312 (GBP) |
Funding ID | Oracle Number 520407 |
Organisation | Engineering and Physical Sciences Research Council (EPSRC) |
Sector | Public |
Country | United Kingdom |
Start | 05/2021 |
End | 07/2021 |
Title | CCC UA Database |
Description | The Clean Clothes Campaign responds to Urgent Appeals from grass roots labour / human rights organisations in garment producing countries. The database that is being created by this project will allow for the better management of data, plus more strategic analysis and decision making by CCC. It will not be publicly available due to the sensitivity of its data, but will be made available by CCC to approved researchers on application. |
Type Of Material | Data handling & control |
Year Produced | 2021 |
Provided To Others? | No |
Impact | The database being created by the project will allow better handling, management and analysis of Urgent Appeal data being collected as part of the Clean Clothes Campaign's work. |
Description | Clean Clothes Campaign - Pakistan Report |
Organisation | Clean Clothes Campaign |
Country | Netherlands |
Sector | Charity/Non Profit |
PI Contribution | We contributed our expertise in data collection tools (derived from our ESRC GCRF work on the Operationalising Labour Rights project) plus extensive data analysis and report writing. |
Collaborator Contribution | Our partners provided local fieldworkers who collected data, dedicated time to research design meetings, and took responsibility for the publication of the report. The data is highly sensitive and the Clean Clothes Campaign have ownership of that data, which was securely transferred to them on completion of the project |
Impact | Published Practitioner Report: Together with Rhys Davies, Jean Jenkins wrote a report on health and safety in garment factories in Pakistan (published by the Clean Clothes campaign in the first week of July 2022). This was the culmination of fifteen months work. Catriona Dickson and Helen Blakely were members of the research team at Wiserd. A link to the Report can be found here: https://wiserd.ac.uk/news/a-decade-after-deadly-ali-enterprises-fire-pakistans-garment-workers-report-shocking-lack-of-fire-exits/ |
Start Year | 2021 |
Description | CRIMT Partnership's Virtual Magog: Experimenting for Better Work? Assessing Models for Organizing along Value Chains 16 May 2022 |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | Jean Jenkins presented a paper based on the combined findings from ESRC funded projects Urgent Appeals project (ES/T009918/1) and OLR Project (ES/S000542/1). The presentation was for the https://umontreal.zoom.us/j/87305050959?pwd=OFJBcjkrTXRIeGdHM0xPRUdrQ3lLQT09 This presentation is associated with a contribution to a series of case studies by ACTRAV, the workers' bureau at the ILO, on experimenting for union renewal and freedom of association |
Year(s) Of Engagement Activity | 2022 |
Description | Four Guest Lectures to postgraduate and undergraduate programmes at Cardiff Business School |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | Four guest lectures were delivered on the socio economic implications of work in the international garment sector value chain. |
Year(s) Of Engagement Activity | 2021 |
Description | Ongoing association with the provision of training for Urgent Appeals coordinators in the Clean Clothes campaign's international network |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Professional Practitioners |
Results and Impact | The UA database has provided a platform for additional structuring of the urgent appeals work undertaken within the CCC network. These trainings are building capacity in this respect. |
Year(s) Of Engagement Activity | 2021,2022 |
Description | Participation in Expert Panel for a WOW Film Showing 'Made in Bangladesh' International Women's Day 07 March 2020 |
Form Of Engagement Activity | A formal working group, expert panel or dialogue |
Part Of Official Scheme? | No |
Geographic Reach | Regional |
Primary Audience | Public/other audiences |
Results and Impact | The film 'Made in Bangladesh' was shown as part of International Women's Day celebrations, arranged by the Wales TUC. |
Year(s) Of Engagement Activity | 2021 |
Description | Presentation of Research Seminar to the CRIMT (Montreal) experimentation in Work Research project |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | This activity was scheduled for March 2022. It involves the presentation of data from this project linked with our other ESRC funded project on Urgent Appeals. The original date had to be rescheduled and the event will now take place on 16 May 2022. |
Year(s) Of Engagement Activity | 2022 |
Description | Presentation to Wiserd Away Day 05 November 2020 |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | Regional |
Primary Audience | Other audiences |
Results and Impact | This was a presentation of the research to fellow academics in the Wiserd Research Unit |
Year(s) Of Engagement Activity | 2020 |
Description | WISERD Annual Conference |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | This was a presentation to the WISERD Annual Conference July 2022: Civil society and participation: issues of equality, identity and cohesion in a changing social landscape. The paper title was 'Uneven Power, Uneven Development and Workers' Capacity to Organise' Presentation by Jean Jenkins Helen Blakely and Katy Huxley |
Year(s) Of Engagement Activity | 2022 |
Description | Webinar for Clean Clothes Campaign Urgent Appeals Coordinators |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Study participants or study members |
Results and Impact | Webinars to introduce the database were prepared and run in October 2020. These were targeted primarily at CCC affiliated organisations and Urgent Appeal Coordinators. The aim is the change and influence the recording of data by a range of Urgent Appeal coordinators |
Year(s) Of Engagement Activity | 2020 |
Description | Webinar for Urgent Appeals coordinators (Clean Clothes Campaign) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Study participants or study members |
Results and Impact | A workshop entitled 'Strengthening the Urgent Appeals System' was presented to Urgent Appeals Coordinators, the people who will make use of the new database in their every day work. The findings of the original IAA report were presented and discussed. New classifications to be used on the database were introduced and explained and participants were encouraged to give feedback and evaluate the potential benefits and consider any potential gaps in the new system. This engagement activity is central to embedding the new database and new practices as a new normal within theinternationally dispersed CCC Network. It took place on 28/07/2020. |
Year(s) Of Engagement Activity | 2020 |
Description | Work Employment and Society Annual Conference 2022 |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | This was a presentation at an annual academic conference, disseminating findings from primary research into labour conditions |
Year(s) Of Engagement Activity | 2022 |