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Covid intimacies: Resilience and viral safety among LGBT and heterosexual people using dating apps in the COVID-19 era

Lead Research Organisation: University of Manchester
Department Name: Social Sciences

Abstract

This project examines lesbian, gay, bisexual, trans (LGBT) and heterosexual people's use of online dating apps to negotiate intimacy (i.e. emotional and/or physical closeness) during and after COVID-19 social distance and lockdowns. It focuses on how diverse sexual and gendered cultures of intimacy are facilitated or constrained by dating apps during and after COVID-19, the implications of the existing and new intimate practices associated with dating apps for supporting personal resilience (i.e. people's ability to cope with difficult situations, such as those associated with COVID-19 lockdowns and social distance) , and how they encourage or discourage intimacy that is safe from COVID-19 and similar viral infections. It will generate knowledge about how internet-based services can be harnessed to support people's social and emotional needs, as well as safer intimacies, during and after the implementation of social distance measures.

The researchers will collaborate with service providers and community representatives throughout the project to identify virtual interventions as appropriate to diverse intimate cultures and to promote personal resilience and 'safer' intimacy in the context of social distance and heightened viral risk. The study will include an initial round of online workshops with an expert partner group to explore how they: view the intimate possibilities and risks associated with virtual dating during COVID-19; have developed support activities online; and responded to any increase to the level of service demand. The group will advise on the design, undertaking and analysis of the research, and will be composed by representatives from dating app businesses, service providers, community representatives and international research experts and scholars.

The project will combine a nationwide online survey (n= 600 approx.) with in-depth online qualitative interviews (n=60). Closed survey questions will enable the gathering of demographic data and the deployment of the Adult Resilience Measure (ARM-R), as developed by Resilience Research Centre, Dalhousie University, to provide data on resilience. Open survey questions will generate data on self-perceptions of the implications of dating app use for countering or enhancing a sense of social isolation and intimate disconnectedness during the COVID-19 era, as well as the implications for negotiating viral risk. Virtual semi-structured interviews will generate data about diverse cultures and practices of intimacy pre- and post COVID-19; the possibilities and challenges presented by social distance for maintaining existing and developing new practices and cultures of intimacy; the virtual interactions involved in the negotiation of viral risk; and the ebb and flow of personal resilience as it links to dating app use over time. The interviews will generate data on LGBT and heterosexual experiences of using dating apps before, during and in transitioning out of social distance and lockdowns. The rationale for this focus is that the existing research suggests that lesbians, gay men, bisexuals, trans and heterosexuals have different cultures of intimacy, dating norms, online/offline practices of intimacy, and can have distinctive perceptions of viral risks (e.g. gay men are likely to be more informed about HIV) that influence their intimate practices online and are linked in multi-dimensional ways to their negotiation of risks offline.

From the outset, the project will work with its expert partners group to determine what support services for intimate relations can be developed and/or transitioned to online service delivery during times of social distancing, with an emphasis of catering for diverse intimate cultures as they are shaped by gendered sexualities in interaction with socio-cultural positioning linked to geography, generation, racial and economic location.

Publications

10 25 50
 
Description This project produced the first large-scale dataset on dating app use by heterosexual and lesbian, gay, bisexual, and queer (LGBQ+) people in the UK before, during, and after COVID-19 social distancing. The retrospective data includes 824 survey responses and 53 semi-structured interviews, providing insights into how gender and sexuality interact to shape access to dating app supports for 'intimate and social resilience'.
Key findings include:

1. Motivations and Practices: Heterosexual men mostly used dating apps for casual sex/friendship, while women sought emotional/physical relationships. GBQ men generally sought sex. LGBQ women mostly sought friendship/social connections, with a higher likelihood of seeking sex compared to heterosexual women. Despite a statistically significant decline in dating app use for sex, friendship and dating during the pandemic, different group's motivations remained consistent across the pre-, during, and post-Covid 19 restrictions periods. However, users adapted their dating app practices during the pandemic to maintain social connectedness, and to access emotional support, cope with loneliness, and pass time.

2. Resilience and Loneliness: Dating apps provided helped with loneliness, which increased for all groups during the pandemic. Heterosexual men reported the highest resilience and the lowest loneliness across all pandemic phases. GBQ men had lower resilience and higher loneliness, followed by heterosexual women. LGBQ women experienced the lowest resilience and the highest loneliness.

3. Dating App Dynamics: Heterosexual men as a group engaged more in dialogue with women during the pandemic but reverted to what women perceived the pursuit of sex when restrictions were lifted. Heterosexual women often experienced misrepresentation, harassment, and unwanted sexualization. Discrimination was prevalent with respect race amongst all groups, and with respect to body image, disability, and ageism against heterosexual women, GBQ men, and especially LGBQ women. These dynamics undermined trust, self-esteem, and well-being.

4. Success and Disappointment: Stories of finding long-term partners were overshadowed by experiences of the 'cruel optimism' promoted by dating app businesses. Heterosexual women and GBQ men tended to believe that dating app cultures were dominated by men seeking casual sexual encounters, limiting opportunities for 'serious' relationships. LGBQ women recounted the limited existence of dating apps that catered for women's same sex desires.

5. Inequalities in Access: At one end of a spectrum of beneficiaries of dating use during Covid 19 restrictions were men who were adept in adapting their dating app practices to meet their perceived needs in different contexts. LGBQ women, in contrast, could be at the other end of the spectrum experiencing very limited dating apps catering for their same sex desires, and experiencing the highest levels of discrimination, loneliness, and the lowest resilience.

In terms of preparing for future pandemics, the project found that dating apps can enable the negotiation of intimate practices that diminish viral risk by collaborating with public health promotors to disseminate reliable information about safer intimate practices. However, focusing solely on promoting safer practices is insufficient. Strategies should also address how dating app cultures benefit some groups more than others, the barriers to accessing supportive platforms, and challenge dating app businesses that prioritise profit over users' health and well-being.
Exploitation Route The dataset is submitted to the Reshare facility of the UK Data Service, and can be used academics and professionals to explore a range of issues to do with the increasing significance of digital relationships, diverse experiences of social crises, and the negotiation of viral risk.

The outcomes can be taken forward by academics who are engaged in work on intimacies, social transformation and the digital, gender and sexual differences and inequalities, resilience and loneliness, as well as academics and professionals working in public health promotion. They can also be used in public health planing for future pandemics, and considered for the potential part that dating apps can play in supporting resilience, reducing loneliness and promoting well-being and viral safety.

The outcomes can be used by journalists to inform public understandings of the increasing significance of dating apps beyond their use for dating, and by dating app businesses to consider their responsibilities to their diverse users in terms of promoting their health and well-being.
Sectors Healthcare

Other

URL https://sites.manchester.ac.uk/dating-app-connections/discover/
 
Description The research is progressing its pathways to impact by informing the public via journalists of the diverse and changing cultures of intimacy on dating apps, and the opportunities and risks users encounter; through academic and non-academic publications informing third sector and academic thinking about the challenges in collaborating with dating apps to promote health and well-being; by informing researchers of the need to reconsider the notion of 'imposter participants' in research; informing a diverse range of academic and non-academic research users of how dating apps promote (or not) resilience and viral safety according to gender and sexuality; and to inform dating app businesses of the need to reflect on the changing nature of dating app use and their business ethics. Impact is likely to come to fruition incrementally over a significant period of time. As well as the publications in print, we currently have an additional 3 journal articles papers under review and 2 or in preparation for submission by the end of June 2025, which will be used as peer-reviewed reference points for further impact activities with a range of research users and audiences.
First Year Of Impact 2024
Sector Communities and Social Services/Policy,Healthcare,Other
Impact Types Societal

Economic

 
Description Briefing for the UK Parliament All Party Parliamentary Group on HIV, AIDS and Sexual Heath
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description ECR roundtable - UK Committee on Research Integrity (2024)
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description Submission of evidence to UK Parliament State of HIV and Sexual Health Services in the UK in 2024 inquiry
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description Medical Research Scotland Vacation Studentship (2024)
Amount £2,520 (GBP)
Organisation Medical Research Scotland 
Sector Charity/Non Profit
Country United Kingdom
Start 04/2024 
End 06/2024
 
Description Viral memories: From HIV to COVID-19 and beyond
Amount £243,097 (GBP)
Funding ID ES/X003604/1 
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 04/2023 
End 08/2025
 
Title ESW0024261 Covid Intimacies Data Set - submitted to Reshare UK Data Service March 2025 
Description Survey data - 824 responses Transcripts of 53 Semi-structured qualitative interviews Supporting documents 
Type Of Material Database/Collection of data 
Year Produced 2024 
Provided To Others? No  
Impact Under review by Reshare prior to publication 
URL https://reshare.ukdataservice.ac.uk/cgi/users/home?screen=ResourceManager
 
Description BSA Medsoc Imposter participants - Academic conference special event 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Special event at the academic conference British Medical Sociology Conference at the University of Warwick, September 11-13 2024. Titled: "What do 'Imposter Participants' Mean for the Future of Medical Sociology?" This special event was convened by Jaime Garcia-Iglesias, Anna Dowrick and Tom Witney.
Year(s) Of Engagement Activity 2024
 
Description Collection of videos on using dating apps 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Collection of four professionally-developed videos on the subject of dating apps: (1) Why use dating apps? (describing why researcher participants used dating apps and how people may approach them), (2) Thinking about using dating apps? (things to consider before using dating apps), (3) How are dating apps changing the world? (discussing the social impact of dating apps), and (4) Do's and don't on dating apps (with tips and tricks on using dating apps safely).
Year(s) Of Engagement Activity 2024
URL https://sites.manchester.ac.uk/dating-app-connections/discover/videos/
 
Description Community Group Representative Meeting 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Third sector organisations
Results and Impact Meeting with Theodore Kerr, New College of NYC and visit to the NYC Lesbian, Gay, Bisexual & Transgender Community Center to discuss dating app use and user group interests in USA
Year(s) Of Engagement Activity 2023
 
Description Conference Presentation (Academic): Association of Internet Researchers Conference (AOIR 2023). Philadelphia, 18-21 October. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Presentation: "An intimate revolution? Digital practices of intimacy during COVID-19 and beyond."
Year(s) Of Engagement Activity 2023
URL https://aoir.org/aoir2023/
 
Description Contribution to media piece - what is mpox 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Interview and quote in the piece "What is Mpox, How Does it Spread and Why has It Been Declared a Global Health Emergency?" by Lauren Chadwick in Euronews.com. (August 16, 2024).
Year(s) Of Engagement Activity 2024
URL http://euronews.com/health/2024/08/15/what-is-mpox-how-does-it-spread-and-why-has-it-been-declared-a...
 
Description DoxyPEP: Hopes and Fears for Implementation event (2024) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact We organised a roundtable with key experts on the field of sexual health on November 28, 2024, to mark World AIDS Day. The roundtable focused on the topic of doxyPEP implementation in the UK and featured the following speakers: John Gilmore, Manik Kohli, Eddy Smith, and Ben Weil. It was attended by 120+ people, including from DHSC, UKHSA, Cabinet Office and attendees from US, Australia and Europe.
Year(s) Of Engagement Activity 2024
 
Description End-of-award event Manchester 2024 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact We organised a one day, end-of-award event featuring presentations of our findings, a keynote by an international speaker, and a roundtable with key experts. It was attended by approximately 50 people in person and 20 online, from community organisations across the UK, academics (national and international), and members of the public among others. The event was held at the University of Manchester.
Year(s) Of Engagement Activity 2024
 
Description Guest in HIV Matters (Season 5, episode 7: DoxyPEP) (2025) 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Guest in Michelle Croston's HIV Matters podcast on the episode on "DoxyPEP and World AIDs Day Roundtable" (41 min). Description: For our landmark 50th episode, we've got a special treat! We welcome back our friend of the podcast, Dr Jaime García-Iglesias, to discuss DoxyPEP. Plus, we're sharing the initial conversations from our World AIDS Day roundtable, recorded on November 29th, 2024. Join Jaime and chair Chase Ledin as they explore the emergence of DoxyPEP in UK sexual healthcare, and discuss the hopes and concerns surrounding its implementation.
Year(s) Of Engagement Activity 2025
URL https://www.hivmatterspodcast.co.uk/s5e7
 
Description Guest in HIV Matters podcast (Season 2, episode 5: HIV, COVID and mpox) (2022) 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Guest, alongside colleague Maurice Nagington, in Michelle Croston's HIV Matter podcast on HIV, COVID and mpox. (42 min) Description: This episode of the podcast focuses on the current narrative of COVID -19, Mpox and HIV. Within the interview we explore the current themes that are being portrayed in the media with regards to how pandemics are being reported and the lessons we can learn from this as a society
Year(s) Of Engagement Activity 2022
URL https://www.hivmatterspodcast.co.uk/s2ep5
 
Description Guest in podcast HIV Matters (Season 3, episode 8: Mpox revisited) (2023) 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Guest in Michelle Croston's podcast HIV Matters to discuss the development of Mpox in 2023 (43 min) alongside Maurice Nagington (University of Manchester). Description: This episode of the podcast returns to the current narrative of Mpox and seeks to understand if we have learnt anything from previous epidemics. Within the interview we explore the current themes that are being portrayed in the media with regards to how pandemics are being reported and the lessons we can learn from this as a society
Year(s) Of Engagement Activity 2023
URL https://www.hivmatterspodcast.co.uk/s3e8
 
Description Guest lecture at Fordham University, USA 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Undergraduate students
Results and Impact Guest lecture at Fordham University
Delivered a guest lecture on researching dating apps and intimacy at Forham University in the "Gender and Sexuality" course
Year(s) Of Engagement Activity 2023
 
Description Interview for BBC In-depth 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Interview for BBC In-depth, for the article 'Dating apps could be in trouble - here's what might take their place',
Year(s) Of Engagement Activity 2025
URL https://www.bbc.co.uk/news/articles/cg7zxgxdggjo
 
Description Interview for BBC In-depth piece on declining dating app use 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Media (as a channel to the public)
Results and Impact Interview with BBC Insight in February 2025 for interview to inform a piece about whether there's a move away from online dating apps to groups brought together by common pastimes or interests -piece in process of production.
Year(s) Of Engagement Activity 2025
 
Description Interview in podcast HIV Matters (Season 5, episode 3: Dating apps) (2025) 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Main guest and interviewee in Michelle Croston's podcast HIV Matters on the subject of dating apps (32 min long). Description: HIV Matters dives into the world of dating apps and their impact on the HIV community. Michelle sits down with Dr Jaime García-Cortez to explore how these platforms are changing the landscape of dating, relationships, and stigma for people living with HIV.
Year(s) Of Engagement Activity 2025
URL https://www.hivmatterspodcast.co.uk/s5e3
 
Description Interviewed researcher for Channel 4 Documentary 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Interview and appearance in Channel 4 documentary "Bug Chasers: The Men who Want HIV" for Channel 4 Digital.
Year(s) Of Engagement Activity 2024
URL https://www.youtube.com/watch?v=5cu03LOQS04
 
Description Media Briefing: The Bureau of Investigative Journalism 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact Discussion = with Niamh McIntyre of the Bureau of Investigative Journalism in relation to their investigation on dating app moderation and labour policies
Year(s) Of Engagement Activity 2023
URL https://www.thebureauinvestigates.com/stories/2023-11-20/behind-every-swipe-the-workers-toiling-to-k...
 
Description Media Request Response to Questions about the Project 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Media (as a channel to the public)
Results and Impact Response to request for comment to Jack Huddleston (Journalist) in relation to the changing practices of intimacy in relation to online dating and its impacts
Year(s) Of Engagement Activity 2023
 
Description Meeting with Building Healthy Online Communities Collective 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Third sector organisations
Results and Impact Met with Dan Wohlfeiler and Jen Hecht from Building Healthy Online Communities collective in the US, who work closely with dating apps, to discuss our work on dating apps and health.
Year(s) Of Engagement Activity 2024
 
Description Meeting with Erinne Paisley from University of Amsterdam 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Met with Erinne Paisley from University of Amsterdam to discuss our work and her project on dating apps.
Year(s) Of Engagement Activity 2023
 
Description Meeting with Prof Jacqui Gabb to discuss our work and her project on dating apps. 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Met with Prof Gabby and her RA from Open University to discuss synergies between our work and her ongoing project
Year(s) Of Engagement Activity 2023
 
Description Meeting with eeting with Susanna Paasonen from University of Turku 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Meeting with Prof Paasonen from University of Amsterdam to discuss our work and her project on dating apps, including career development for staff and publishing opportunities.
Year(s) Of Engagement Activity 2023
 
Description Online Publication in The Conversation 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Third sector organisations
Results and Impact Aricle on the ethical dilemmas of using dating apps for public health messaging
Year(s) Of Engagement Activity 2024
URL https://theconversation.com/why-using-dating-apps-for-public-health-messaging-is-an-ethical-dilemma-...
 
Description Presentation to Dating App Businesses at Global Dating Insights Conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact Presentation at Global Dating Insights conference - a conference for dating app businesses
Year(s) Of Engagement Activity 2023
URL https://www.globaldatinginsights.com/events/gdi-london-conference-2023/
 
Description Project social media account on X 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Set up Project Social Media Account on X, to inform general public of research, findings and outputs as they emerge
Year(s) Of Engagement Activity 2022
URL https://twitter.com/DatingAppRes
 
Description Quoted in "Gonorrhoea Cases Hit Record" (2024) 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Quoted researched in "Gonorrhoea Cases Hit Record High in Scotland Last Year, Figures Show" by Hunter Ross for The National (June 25, 2024).
Year(s) Of Engagement Activity 2024
URL https://www.thenational.scot/news/24410232.gonorrhoea-cases-hit-record-high-scotland-last-year-figur...
 
Description Quoted remarks in "Mpox: Expert Issues Warning on How Outbreak May Impact Scotland" (2024) 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Interview and quoted remarks in "Mpox: Expert Issues Warning on How Outbreak May Impact Scotland" by Ross Hunter for The National (August 15, 2024)
Year(s) Of Engagement Activity 2024
URL http://thenational.scot/news/24520423.mpox-expert-issues-warning-outbreak-may-impact-scotland
 
Description Report with Black Beetle Health (Community Group) 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Third sector organisations
Results and Impact Report on collaboration between community organisations and the researchers "Collaboration for change: exploring effective collaboration between academics and community organisations"
Year(s) Of Engagement Activity 2023
URL https://pure.manchester.ac.uk/ws/portalfiles/portal/266230848/Collaboration_for_change_Exploring_Eff...
 
Description Research Meeting 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Met with Prof Ford from Columbia University, to discuss similar US project and discuss possible future collaboration.
Year(s) Of Engagement Activity 2023
 
Description Website: Dating App Connections 
Form Of Engagement Activity Engagement focused website, blog or social media channel
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact A website containing general information and the Project, which with be populated by reports and user -orientated summaries as they are the are completed
Year(s) Of Engagement Activity 2023
URL https://sites.manchester.ac.uk/dating-app-connections/