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Lead Research Organisation: University of Stirling
Department Name: Management, Work and Organisation

Abstract

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Publications

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Studentship Projects

Project Reference Relationship Related To Start End Student Name
ES/P000681/1 30/09/2017 29/09/2028
2132723 Studentship ES/P000681/1 30/09/2018 31/01/2023 Lynne Brierley
 
Description early indicative key findings - Covid-19 changed the way in which employability support is being provided in Scotland and the way in which participants engaged with providers, Semi-structured interviews are still being progressed and awaiting permission from DWP access to providers of employment support in England.

Indicative key findings demonstrate that:
- Recruiting through the Job Centre has unintended consequences for both programmes that have resulted in inconsistent referrals of people with health conditions and participants feeling pushed to join both Government funded programmes

- Increased accountability and tighter minimum service standards have had negative consequences which have increased bureaucracy and diluted personalisation. This has not resulted in policy alienation as the Street Level Bureaucrats are fully committed but has resulted in resistance where Frontline advisers look for ambiguities in the guidance to circumvent these.

- Street Level Bureaucrats demonstrate behaviours that follow both a capability and Human capital approach. However, the length of the programmes does not factor in the complex health conditions of the target group and leads to low-skill interventions. The job outcomes only reward paid employment and not voluntary or educational courses.

However, these are still to be refined as I am currently editing and refining them as I have yet to submit my PhD.
Exploitation Route Further research on post covid delivery and the possible implementation of a new employability programme, the impact of tight Governance requirements on a voluntary programme.
Impact on policy
I hope to publish papers in this area and how organisations manage these challenges
Sectors Communities and Social Services/Policy

Government

Democracy and Justice