How Important is Procedural Justice for Consumer Dispute Resolution? A Case Study of an Ombudsman Model for European Consumers (2014)

First Author: Creutzfeldt N
Attributed to:  Trusting the middle-man: Impact and Legitimacy of Ombudsmen in Europe funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1007/s10603-014-9269-x

Publication URI: http://dx.doi.org/10.1007/s10603-014-9269-x

Type: Journal Article/Review

Parent Publication: Journal of Consumer Policy

Issue: 4