The Three Exit, Three Voice and Loyalty Framework: A Test with Survey Data on Local Services (2007)

First Author: Dowding K
Attributed to:  Public Services: Exit and Voice as Means of Enhancing Service Delivery Phase 2. funded by ESRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1111/j.1467-9248.2007.00688.x

Publication URI: http://dx.doi.org/10.1111/j.1467-9248.2007.00688.x

Type: Journal Article/Review

Parent Publication: Political Studies

Issue: 2