In the United Kingdom under the New Labour government from 1997 to 2010, there was a shift of power away from local towards central government, leading to a situation in which the role of public service organisations could appear to be mainly implementing priorities set by central government and complying with national standards, enforced through the setting of targets and the use of performance management frameworks. The key performance management systems, and the standards within them, became

First Author: Van De Walle, Steven; Groeneveld, Sandra; Jones, Lawrence R.
Attributed to:  Third Sector Research Centre funded by ESRC

Abstract

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Bibliographic Information

Type: Book Chapter

Book Title: New Steering Concepts in Public Management (2011)

Page Reference: 93-114

ISBN: 9781780521107