Self-Legitimation by International Organizations

Lead Research Organisation: University of Reading
Department Name: Politics and International Relations

Abstract

Recent crises in Iraq, Syria, and Ukraine, as well as the current refugee crisis in Europe have highlighted the difficulties national governments have in working collaboratively with international organizations (IOs). Governments and other policymakers often view IOs as inefficient and overly bureaucratic, and therefore engage with them only selectively and superficially (Malloch-Brown 2015, Gowan 2008). However, these interactions are partly unproductive because of a misunderstanding of the conflicting obligations IOs face, how they take decisions, and how they gain and maintain legitimacy in the international system (Barnett and Finnemore 2004, Zaum 2013, Allison & Zelikow 1999, Hanrieder 2010, Rittberger, Zangl, & Kruck 2012).

Indeed, across the social sciences, legitimacy is increasingly conceived of as sought-after and instrumental, as not only a static attribute but also a resource that actors seek and draw upon for strategic reasons. Within International Relations specifically, interest in how actors generate, maintain, and use legitimacy has grown in tandem with the rise of authority that exists beyond or in opposition to the state, among non-state actors, transnational movements, and IOs. However, to date most analyses of legitimacy and legitimation in International Relations focus on perceptions of the legitimacy of one actor by another (Coleman 2007, Hurd 1999). In so doing, they fail to account for self-legitimation, where an actor undertakes practices of legitimation not for external audiences, but internally, as a way of developing and reinforcing its identity (Barker 2001). Moreover, many understandings of legitimacy neglect the fact that identities are rarely uniform and instead are multiple and conflicting, and thus that legitimacy cannot be treated as a binary characteristic, but must instead be conceived of as variable, inconsistent, and contested.

This project addresses these two omissions by examining self-legitimation by IOs, and looking in particular at how self-legitimation affects IO behaviour for organizations with multiple institutional identities that may conflict. Indeed, many IOs are at once operational actors that participate actively in combat, peacekeeping, development, and global political and economic processes and normative actors that develop and promote international norms. These different identities sometimes dictate contradictory goals and practices, forcing the institutions to violate the principles and activities considered appropriate to one of their identities, thus complicating legitimation. Accordingly, IO self-legitimation often entails the use of discourse and symbolic acts to convey or 'package' actions a certain way in a bid to affirm a coherent institutional identity. However, this implies that IOs often 'say one thing and do another,' and these contradictory discursive and operational practices have negative implications for perceptions of legitimacy, both internal and external.

The project will undertake a comparative analysis of the self-legitimation practices of three IOs-the UN, the World Bank, and NATO. It will make a two-fold contribution, one theoretical and one practical. First, it will add to existing theories of IO behaviour and of legitimacy in International Relations, which focus primarily on external assessments of IO legitimacy and neglect the multiple and at times contradictory identities of IOs. Second, it will lead to a greater understanding among policymakers of how and why such bodies take certain decisions, how they interact with other actors in the international system, and how they can be effective actors in international affairs. While it is unlikely that the contradictions they face can be eliminated, a greater understanding of why these contradictory behaviours exist and how IOs seek to overcome them will enable more constructive and efficient cooperation, avoiding the inconsistency that has plagued recent interaction with IOs.

Planned Impact

In addition to the academic beneficiaries outlined above, this research has important and timely dividends for two broad groups of non-academic users: staff of international organizations (IOs) and those who work with IOs, including governments and civil society. Indeed, the transnational nature of many recent crises relating to migration, terrorism, and conflict in places including Iraq, Syria, and Ukraine might suggest that IOs, with their inclusive or universal membership, are the perfect fora for addressing them; instead, these crises have laid bare the difficulties national governments and others have in interacting and cooperating with and through IOs. Because it addresses IO behaviour, this research will help in increasing understanding both within IOs and among their key interlocutors, thus facilitating their cooperation and communication.

First, because it touches upon the decision-making processes and practices of IOs, it is directly relevant to the staff of the three IOs selected as case studies - the UN, the World Bank, and NATO. The research will provide increased clarity about how the staff of these IOs make decisions in the face of contradictory operational and normative obligations in their work. It will map the self-legitimation practices they engage in aimed at balancing between these conflicting responsibilities and the importance of internal legitimacy in the execution of their duties.

Second, a better understanding of the perceptions IO staff have of their organizations and their work and of contradictions that they must overcome will in turn have a 'cascade effect' for those who interact with these bodies. As mentioned, national governments and NGOs often bemoan the bureaucracy and cumbersome procedures of IOs, claiming that they are ineffective partners. However, a better understanding of the conflicting obligations IOs face internally can help to explain what appears to be contradictory or inefficient behaviour and will enable policymakers to have more realistic expectations of IOs. This in turn will enable IOs and their interlocutors to communicate and collaborate in a more constructive way, thus forestalling the inefficiency and contention that often characterizes their relationships.

To ensure that my findings reach these two broad groups of users, I propose to both include them in the research design and planning stages and to share findings with them at the conclusion of the project with a view to generating policy recommendations. First, I have contacted individuals within the UN, the World Bank, NATO, and the UK Foreign and Commonwealth Office (FCO) to obtain their input into my research plans. Their insights into the structure and functioning of these IOs have helped to inform - though not determine - my research design, enabling me to identify the most appropriate cases, ask more nuanced questions, and deliver more nuanced findings. Second, I will hold a number of roundtables with the staff of the selected organizations to share both interim and final results with them. These workshops will also include staff from other key stakeholders, such as government officials from national delegations to the three IOs, civil society members from organizations that work with and lobby the IOs, and think tank staff or other analysts focused on IOs. The ultimate goal of these workshops will be to collaboratively draft policy recommendations that can then be more widely shared. I will also host a meeting with UK government officials from bodies that second staff to these organizations, including the FCO and the Department for International Development, again to share findings and enhance staff knowledge in advance of deployment or interaction. Finally, I will publish one policy article and several smaller briefs and blog entries aimed at policymakers. UN staff have already informally expressed interest in such workshops, and FCO staff have agreed to advise on the project.

Publications

10 25 50
 
Description I have developed a theory of self-legitimation in International Organizations (IOs). IOs with more cohesive identities and with clearer identity hierarchies face fewer self-legitimation needs than IOs with fragmented or contradictory identities or that lack a clear hierarchy among organizational identities. I have identified two temporal dimensions of self-legitimacy - ongoing and specific - and a number of self-legitimation practices, including discourse and narrative building, internal communication, symbols, and symbolic events and ceremonies. I have also identified three broader repercussions of these practices, including reduced legitimacy in the eyes of external audiences, heightened resistance to reform, and decreased risk aversion for IO operations. My theory draws from a variety of fields beyond my own field of International Relations, including Organizational and Management Studies, Sociology, and Social Psychology and I have gathered extensive first-hand evidence from three case studies - the UN, NATO, and the World Bank. Ultimately, these findings provide insight into the behavior of IOs, clarifying that much of the activities in which they engage are not - as is often thought - unproductive and unnecessary bureaucratic practices, but instead crucial, constitutive, and ongoing self-legitimation practices that enables IO staff to continue their work. In other words, though IOs like the UN and others are often accused of being all talk and no action, there would in fact be no action without talk.
Exploitation Route I have shared my findings with members of the three organizations under study, and they have all expressed interest in this. At the invitation of one of the organizations I studied, I have generated targeted policy recommendations, which I have distributed to 24 IOs at a high-level meeting for senior representatives of the organizations. I have also presented my findings at academic conferences, where interest has been high, and I have, as a result, been invited to numerous specialized workshops. I have 2 articles published in top journals, 1 article under review, 1 book chapter published in an edited volume, and 1 blog post published, in addition to the policy brief distributed to IOs. I have also been invited to participate in numerous national and international workshops on international organisations and legitimacy, and I have begun to see other scholars taking up my findings and theories in their own work. There is also wider applicability for my findings, not just in undertaking further empirical work on different IOs but also on other types of organizations, such as NGOs or private sector firms, which can then be fed back to these entities. In addition, there are numerous avenues for fruitful future research, for example a deeper examination of the interaction of internal and external legitimation in IOs. work. Because this area of IO and legitimacy research was previously unstudied, I anticipate that my findings will be widely used by other scholars working on these issues.
Sectors Government, Democracy and Justice,Security and Diplomacy,Other

 
Description I have presented findings from this project to policymakers at the UN, NATO, and the World Bank, and have engaged in policy exchange with policymakers in the UK Foreign, Commonwealth and Development Office. More recently, I have received a request from the World Bank to access some of my findings and I plan to engage with them on this. I have also an article (forthcoming in International Affairs) in a journal with a mixed practitioner/academic audience. My findings have raised awareness about the importance of internal communication in these IOs and of ensuring that reform efforts do not undermine the self-perceptions and values of staff within these organizations. Over time, with continued engagement, this can help lead to more motivated workforces and stronger organizational cohesion.
First Year Of Impact 2018
Sector Government, Democracy and Justice,Security and Diplomacy,Other
Impact Types Policy & public services

 
Title Interview Transcripts 
Description I have uploaded 16 redacted interview transcripts into the ReShare Data Depository. These are transcripts of semi-structured, in-depth, qualitative interviews with international organization staff. These took place over 5 of the 8 rounds of fieldwork for this project, in Brussels, New York, and Geneva, between January 2017 and February 2018. The project as a whole entailed 87 interviews in total, but many interviewees either refused to allow audio recording of their interview or did not grant permission for deposit. This included the entire cohort of interviewees from the World Bank. Interview transcripts have been redacted to remove any identifying or sensitive/classified information. In addition, no information is included about the date and location of interview to prevent any possibility of identifying the interviewee. While this limits the re-use potential of these data, protection of interviewees and ethical considerations take precedence. 
Type Of Material Database/Collection of data 
Year Produced 2018 
Provided To Others? No  
Impact These data enabled me to construct the theory of self-legitimation that constitutes the main scholarly contribution of this project. Unfortunately, its utility for other researchers is limited due to the high number of respondents who refused audio recording and/or data deposit and due to the redaction of the files to remove identifying information. However, ethical considerations and the anonymity of interviewees must be prioritized. 
 
Description Dag Hammarskjold Foundation 
Organisation Dag Hammarskjöld Foundation
Country Sweden 
Sector Charity/Non Profit 
PI Contribution Upon the recommendation of UN staff, I contacted the Dag Hammarskjold Foundation (based in Sweden with offices in New York) regarding their hosting an event in New York towards the end of my project, as specified in my knowledge exchange and impact plans. After several exchanges by phone and video call, in June 2018, I presented the UN case study from this project at the Foundation's New York offices, which was attended by UN staff, representatives of permanent missions to the UN, and think tank/academic staff. After the event, I wrote a blog piece for their website (URL below).
Collaborator Contribution The Foundation was enthusiastic about the work and saw many links to their own projects. The Foundation provided meeting space, helped build a guest list, and sent out invitations. Subsequently, they provided support in formatting and editing the blog piece I drafted and published it on their website.
Impact von Billerbeck, Sarah. 2018. 'All talk and no action or no action without talk?' Dag Hammarskjold Foundation Blog. New York. https://www.daghammarskjold.se/peacekeeping-legitimacy/
Start Year 2018
 
Description Meeting with FCO 
Organisation Foreign Commonwealth and Development Office (FCDO)
Country United Kingdom 
Sector Public 
PI Contribution I have met regularly with an official from the FCO, who serves as an informal advisor on the project. Subsequently, he invited me to present my findings, relating to all three cases, but in particular the UN, to a group of officials at the FCO. This took place in June 2018. Subsequently I have maintained contact with a number of FCO officials about the project, with the aim of future knowledge exchange on this topic.
Collaborator Contribution In my regular meetings with this advisor, we discussed the scope of the project, my findings, and recommendations for future impact. In addition, he organized an event at the FCO for about 22 FCO officials in which I presented my findings as described above. I have since maintained contact with a number of them on various aspects of the project and have shared a 2-page policy brief that I drafted with them.
Impact I have drafted a 2-page brief on specific policy-relevant aspects of the project, which I have circulated to FCO staff.
Start Year 2016
 
Description NATO - MEMIO 
Organisation North Atlantic Treaty Organization (NATO)
Country Belgium 
Sector Public 
PI Contribution I presented the findings of my research as they relate to internal communication in international organizations at MEMIO - the Meeting of Executive Managers of International Organizations - an ad hoc group of senior officials from about 24 international organizations. This meeting was hosted by NATO at its Brussels HQ in November 2018. Subsequently, I drafted a 2-page policy brief summarizing my findings which was circulated to participants. In addition, NATO officials have approached me about collaborating on an article about internal communication and change management within IOs, using NATO as a case study. We are in the early stages of this.
Collaborator Contribution NATO invited me to present my findings at MEMIO, as described above, and I am now collaborating with NATO staff on an article. In this regard, they provided both a platform for me to share my findings and to subsequently circulate my policy brief. In addition, they have provided me access to a trove of internal documents and papers for our article collaboration. This opportunity arose out of one interview I conducted at NATO earlier in 2018, which sparked interest in my research findings.
Impact A two-page policy brief on internal communication in IOs. A co-authoered research article will be forthcoming.
Start Year 2018
 
Description Dag Hammarskjold Foundation Presentation 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact I was invited to present my research findings at the Dag Hammarskjold Foundation in New York to a group of policy makers from the UN, permanent missions to the UN, think tank staff, and academics. This sparked a vibrant discussion about the UN and its peace operations and internal legitimacy needs. I subsequently wrote a blog post for the Foundation's website.
Year(s) Of Engagement Activity 2018
URL https://www.daghammarskjold.se/peacekeeping-legitimacy/
 
Description ECPR Joint Sessions - IO Legitimation Workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Co-organized a specialised multi-day virtual workshop on IO legitimation with international academics and presented my own paper.
Year(s) Of Engagement Activity 2021
 
Description ESRC Festival of Social Science 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Undergraduate students
Results and Impact In November 2018, as part of the ESRC Festival of Social Science, I organized two events in Reading - one on campus and one in a local pub - to explain the UN, what it does, how it works, and whether it is effective. The event included an expert panel, with presentations on various aspects of the UN (history/evolution of the organization, peacekeeping, human rights, disaster prevention), a vibrant Q&A, and an exhibition of photos of the UN's work around the world. We also filmed some of the segments.
Year(s) Of Engagement Activity 2018
 
Description Folke Bernadotte Academy Research Workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I was presented the UN case study from this research at an invitation-only workshop hosted by the Folke Bernadotte Academy (of Sweden) in Addis Ababa for 20-25 scholars and academics working on different aspects of peacekeeping and intervention.
Year(s) Of Engagement Activity 2018
 
Description IO Legitimation Workshops for Special Issue 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Attended a series of invitation-only workshops for a special issue on IO legitimation to which I've been invited to contribute an article. The bid has been accepted as a Special Section in the top-ranked journal International Affairs and submission is anticipated in May 2022.
Year(s) Of Engagement Activity 2021,2022
 
Description International Studies Association Annual Convention 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Academic presentation at major international conference
Year(s) Of Engagement Activity 2022
 
Description International Studies Association Annual Convention 2018 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I presented the initial findings of my research at the Annual Convention of the International Studies Association in San Francisco to an audience of approximately 20 scholars and academics.
Year(s) Of Engagement Activity 2018
 
Description International Studies Association Annual Convention 2019 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I presented the overall theory I developed in this research at the Annual Convention of the International Studies Association in Toronto to an audience of approximately 20 scholars and academics.
Year(s) Of Engagement Activity 2019
 
Description International Studies Association Annual Convention 2021 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Presentation at major academic conference of article.
Year(s) Of Engagement Activity 2021
 
Description NATO - MEMIO 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact I presented on internal communication within IOs at MEMIO - the Meeting of Executive Managers of International Organizations, an ad hoc group of senior executive managers of IOs. This was hosted by NATO in November 2018, with approximately 24 IOs from around the world in attendance. Interest was high and I subsequently drafted and circulated a 2-page policy brief outlining my key findings and recommendations to participants. I am in touch with a number of them about potential collaboration on future projects.
Year(s) Of Engagement Activity 2018
 
Description Participation in specialised research workshop 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I participated in a specialised workshop on legitimacy in international organisations organised by a group of researchers at a number of German universities. I have since been selected from among workshop participants to take part in a series of smaller meetings and contribute an article to a special journal issue on the topic.
Year(s) Of Engagement Activity 2020
 
Description Presentation at Foreign and Commonwealth Office 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact I was invited to speak at the Foreign and Commonwealth Office in June 2018 to an audience of approximately 20-25 policymakers and diplomats from the UK government. I presented the overall findings of my research (I covered all three cases, but there was a particular focus on the UN), which was followed by an active Q&A session. I subsequently exchanged contact information with a number of participants and have remained in touch with them about these issues. As a result of these contacts, I was invited to a Foreign Office 3-day experts workshop at Wilton Park on UN peacekeeping.
Year(s) Of Engagement Activity 2018
 
Description Specialized workshop at the University of Durham 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I was invited to present my research at a specialized workshop on legitimacy and legitimation in global governance at the University of Durham with international academics.
Year(s) Of Engagement Activity 2022
 
Description Workshop on Legitimacy and Legitimation as part of LEGOV research project in Stockholm, Sweden 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact I was invited to take part in a specialized workshop as part of the LEGOV research project on legitimacy and legitimation in global governance in Stockholm, Sweden with senior academics from around the world.
Year(s) Of Engagement Activity 2022
 
Description World Bank Consultations 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Instead of hosting a single event with World Bank officials to share my project findings, I undertook a number of smaller meetings with research participants. This was due to the high level of sensitivity within the Bank about the project and their preference for anonymity. These meetings were very productive, with participants expressing a lot of interest and providing additional examples and ideas of the subject matter.
Year(s) Of Engagement Activity 2018