The power of emotions: Leveraging user generated content for customer experience management (2022)

First Author: Sykora M
Attributed to:  Adaptive Informatics for Intelligent Manufacturing (AI2M) funded by EPSRC

Abstract

No abstract provided

Bibliographic Information

Digital Object Identifier: http://dx.doi.org/10.1016/j.jbusres.2022.02.048

Publication URI: http://dx.doi.org/10.1016/j.jbusres.2022.02.048

Type: Journal Article/Review

Parent Publication: Journal of Business Research