REFIT: Personalised Retrofit Decision Support Tools for UK Homes using Smart Home Technology

Lead Research Organisation: University of East Anglia
Department Name: Environmental Sciences

Abstract

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Publications

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Hargreaves T (2017) Beyond energy feedback in Building Research & Information

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Hargreaves T (2013) Who uses smart homes? Representations of users by the smart home industry in European Society for Ecological Economics (ESEE)

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Hargreaves T (2017) Learning to live in a smart home

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Hargreaves T Co-producing smart energy data and behaviours - opportunities and challenges in Annual Conference of the Royal Geographical Society-Institute of British Geographers

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Hargreaves T (2014) Practices and the built environment in Practices, the Built Environment and Sustainability Workshop

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Hargreaves T (2018) Will smart homes save energy?

 
Description Potential users of smart home technologies expect them to reduce energy use as well as improve leisure activities, make domestic life more convenient, and improve security. These expectations are potentially conflicting, and there is a risk that smart homes may intensify energy-using activities at home. The smart home industry's current marketing of their technologies is silent on this issue, also promising multiple potential benefits.

Smart home technologies are fundamentally about control of the domestic environment. They will help households control heating, lighting, appliances, and other aspects of the home, through a variety of interfaces including control hubs and smartphones. One issue that has not been considered is how multiple household members will control a single set of technologies. By affecting how homes are controlled, smart technologies will inevitably shape who is in control and when. These within-household dynamics are only just beginning to be explored.

Privacy, trust, confidentiality and security are key concerns for the potential users of smart homes. To-date, the smart home industry has insufficiently responded to these concerns, focusing instead on the reliability and flexibility of the technologies, and the credibility of the manufacturers. Closing this gap between user needs and industry value propositions is important to ensure widespread diffusion of smart home technologies.
Exploitation Route Our findings on smart home users' expectations can help develop industry's vision for smart homes so it is aligned with market demand. Our findings on control within households can help industry develop means of allowing multiple control functionality and decision rules for balancing competing demands. Our findings on privacy concerns can help industry and policymakers ensure high levels of security protocols are written into smart home developments.
Sectors Digital/Communication/Information Technologies (including Software)

Energy

URL http://www.refitsmarthomes.org
 
Description Our findings to-date have been widely disseminated in a range of seminars, workshops, conferences, meetings, and publications, involving both policymakers, industry stakeholders, and practitioners including applied research bodies and civil society. The book we wrote based on our research called 'Smart Homes and Their Users' (published by Springer in 2017) has been downloaded over 15,000 times. https://link.springer.com/book/10.1007/978-3-319-68018-7 We were part of a consortium that successfully won an €4m EU Marie-Curie Innovative Training Network (2021-2025) on smart home technology and explainable AI to train the next generation of interdisciplinary scientists working in this field. We are still contacted regularly by academics and smart home industry representatives wanting to discuss and build on our early work on smart home users.
First Year Of Impact 2017
Sector Digital/Communication/Information Technologies (including Software),Energy
Impact Types Societal

Economic

Policy & public services

 
Description Advice to Smart Meter Central Delivery Body on consumer engagement strategy
Geographic Reach National 
Policy Influence Type Citation in other policy documents
URL http://www.smartenergygb.org
 
Description BEIS workshop on Beyond Energy Feedback led by Tom Hargreaves
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Influenced training of practitioners or researchers
 
Description Evidence submitted to parliamentary inquiry on energy efficiency
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description Interviewee on DECC review of evidence on demand-side response
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description EPSRC Postdoctoral Fellowship Prize
Amount £30,000 (GBP)
Organisation Engineering and Physical Sciences Research Council (EPSRC) 
Sector Public
Country United Kingdom
Start 03/2014 
End 02/2015
 
Description EU H2020 Research Grant
Amount € 6,200,000 (EUR)
Funding ID 613169 
Organisation European Commission 
Department Horizon 2020
Sector Public
Country European Union (EU)
Start 01/2014 
End 12/2018
 
Description EU H2020 Research Grant
Amount € 11,000,000 (EUR)
Funding ID SEP-210156335 
Organisation European Commission 
Department Horizon 2020
Sector Public
Country European Union (EU)
Start 02/2015 
End 01/2019
 
Description EU Marie Sklodowska-Curie Innovative Training Network (ITN)
Amount € 4,133,000 (EUR)
Organisation European Commission 
Department Horizon 2020
Sector Public
Country European Union (EU)
Start 01/2021 
End 12/2025
 
Description UEA Faculty PhD Studentship
Amount £45,000 (GBP)
Organisation University of East Anglia 
Sector Academic/University
Country United Kingdom
Start 09/2014 
End 09/2017
 
Description UKERC Core Research Programme
Amount £210,000 (GBP)
Organisation UK Energy Research Centre (UKERC) 
Sector Academic/University
Country United Kingdom
Start 01/2015 
End 12/2019
 
Description UKERC Research Fund
Amount £491,637 (GBP)
Organisation UK Energy Research Centre (UKERC) 
Sector Academic/University
Country United Kingdom
Start 02/2016 
End 01/2018
 
Title Household Interviews on Smart Home Technologies 
Description Full dataset generated by household interviews on expectations for, and experiences of, smart home technologies (n=20, Oct 2013 -Aug 2015), archived in the UK Data Service's ReShare data repository (SN 852367). 
Type Of Material Database/Collection of data 
Year Produced 2016 
Provided To Others? Yes  
Impact This database is publicly available and accessible by other TEDDInet research groups working on smart homes. 
URL https://discover.ukdataservice.ac.uk/catalogue/?sn=852367&type=Data%20catalogue
 
Title National Survey on Perceptions of Smart Homes 
Description Full dataset generated by national survey measuring perceptions of smart home technologies (n=1054, Sep-Oct 2015), archived in the UK Data Service's ReShare data repository (SN 852366). 
Type Of Material Database/Collection of data 
Year Produced 2016 
Provided To Others? Yes  
Impact This database is publicly available and accessible by other TEDDInet research groups working on smart homes. 
URL https://discover.ukdataservice.ac.uk/catalogue/?sn=852366&type=Data%20catalogue
 
Description Collaboration with TEDDInet 
Organisation Teddinet
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution Active participation in the TEDDInet network of TEDDI and BuildTEDDI projects funded by RCUK. Participation includes seminars, conferences, networking events.
Collaborator Contribution Organisation and hosting of network events for digital economy researchers.
Impact Presentations and papers at TEDDInet conferences and events.
Start Year 2013
 
Description Advisory panel member for C-Tech project 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? Yes
Geographic Reach National
Primary Audience Other academic audiences (collaborators, peers etc.)
Results and Impact Ongoing advice to improve research activities of RCUK-funded project.

Positive feedback from project members.
Year(s) Of Engagement Activity 2014
 
Description Behavioural Insights Conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact Invited to international policy conference on behavioural insights by BIT (the Behavioural Insights Team). Gave talk and wrote follow-up blog.
Year(s) Of Engagement Activity 2015
URL http://www.bx2015.org/#!videos/c188c
 
Description Conference Talk (NESS 2015 - Hargreaves) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Presentation at Nordic Environmental Social Science Conference 2015 on 'Smart homes, control and energy management: How do smart home technologies influence control over energy use and domestic life?'
Year(s) Of Engagement Activity 2015
URL http://ness2015.rural.no
 
Description Interview with national newspaper 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Media (as a channel to the public)
Results and Impact Tom Hargreaves interviewed for and quoted in Sunday Times Ireland article about smart home technologies
Year(s) Of Engagement Activity 2020
 
Description Invited Talk on 'Learning to Live in a Smart Home' 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Invited talk on 'learning to live in a smart home' presented to workshop attended by c.40 academics, practitioners and policy makers working in the build environment.
Year(s) Of Engagement Activity 2017
 
Description Invited speaker to webinar on smart homes 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Presented work on smart homes to a webinar hosted by the Royal Society of Arts.
Year(s) Of Engagement Activity 2018
 
Description Invited to give seminar to BEIS on 'Beyond Energy Feedback' 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Invited seminar to BEIS smart metering team on 'beyond energy feedback'. Generated considerable discussion and interest in ways to increase the value of in home displays. A follow-up event is planned and aspects of the talk also fed into an ongoing review BEIS are conducting in this area.
Year(s) Of Engagement Activity 2018
 
Description Policy Workshop (What's the meaning of 'smart'?) 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact A workshop of policy and industry representatives to launch the 'What's the meaning of 'smart'?' report and discuss it's implications
Year(s) Of Engagement Activity 2015