Getting your stuff together: The role of storage and decluttering services in the management of domestic materiality over the life course

Lead Research Organisation: CARDIFF UNIVERSITY
Department Name: Cardiff School of Planning and Geography

Abstract

As a society it is thought that we have smaller homes but own more possessions than ever; have more mobile lifestyles and uncertain lives yet desire stability. The aim of the proposed fellowship is to contribute to understandings of these contemporary phenomenon by developing approaches which attest to our changing relationships with material things and our homes over the lifecourse. Building on novel insights from my PhD research this fellowship will further explore and communicate issues of (1) a lack of theorisations of stored objects and storage spaces; (2) the role of storage in dealing with bereavement and grief; (3) and our ability to manage our possessions as we get older.

The first major aim of this fellowship is to make specific contributions to the academic fields of cultural and social geography from the insights gained through my PhD research. A large proportion of this work will be in the form of writing three articles from my PhD for publication in well-regarded international journals. The other significant strand of this aim will involve further developing a strong foothold in academic networks through spending a month at the Morgan Centre for Everyday Life at the University of Manchester, hosting a one-day conference for other academics studying stigmatised aspects of domestic life, and presenting at two international conferences.

Secondly, I will spend the equivalent of one-day per week of this fellowship undertaking new research interviewing older people who require the assistance of third sector decluttering services to clear space for necessary home improvements, downsize or move into residential care. Links have been made with Care and Repair Cymru who run the Attic Project across South Wales. Like self-storage, the growth in decluttering services can be linked to different contemporary practices of 'living with things', thereby building upon themes in my PhD research regarding the changing relationship between domestic materiality and home spaces over the lifecourse. It is hoped that this additional research will demonstrate the feasibility for a larger study in a subsequent postdoctoral grant application, which as well as additional interviews of third sector decluttering volunteers and beneficiaries would also examine those supplying and using 'paid for' services from, so called, professional declutterers.

Finally, the time and resources available through this fellowship will be utilised to improve the impact of my research. Improving my skills in the dissemination of findings to non-academic audiences will constitute an important part of this, and I will attend training workshops to learn how to confidently engage with the media (ESRC media training), and how to write for a non-academic audience (The Conversation). Culminatively this training will mean I am better equipped to apply to the New Generation Thinkers scheme in October 2020, but in the meantime these skills would be utilised in the production of guest articles and blogs posts for The Conversation, Discard Studies and Self Storage Focus Magazine. The findings of the small-scale study will be fed back to Care and Repair Cymru, as well as being the basis for policy briefings to Age UK and POST. I will also present my findings at third sector and trade conferences - the Care and Repair Annual Conference in Cardiff and the European Self Storage Association Annual Conference, and attend the Association of Declutterers and Professional Organisers to make connections for my future research agenda.
 
Description This project adopted a qualitative research design. Specifically, the research involved in- depth virtual interviews with Attic Project decluttering volunteers (n=6) which were undertaken between April and May 2020. These volunteers were involved in decluttering client's homes, although the Attic Project does also have volunteers who work with clients to do reminiscence activities. The interview participants were all aged over 50 and included two men and four women - representative of the demographics of the decluttering volunteers more broadly - and had been volunteers with the Attic Project for varying lengths of time, ranging between 9 months and 3 years. All interview transcripts were anonymised. Such a methodology helps to develop and understanding of the issues surrounding older people and clutter, but also the practicalities of addressing them.

As the first free decluttering service in Wales, and one of only four identified in the UK, the Attic Project - a partnership project between Care & Repair Cymru and Safer Wales and funded by the National Lottery Community Fund - occupies a unique space between housing, social care, well-being and, health service provision. Often filling in as the 'missing link' between services, helping older people to declutter has the possibility to minimise risks of falls and fires, enable adaptations and repairs needed to make a home environment safer and more age-appropriate, speed up safe hospital discharges, and improve feelings of comfort and satisfaction.

Volunteers had a unique insight into the types of older people who use decluttering services and the nature of their needs and motivation for support, which was ascertained through repeated contact and the development of rapport. These insights provide an added level of detail to caseworker reporting.

The process of decluttering varied for volunteers from client to client, but shared experiences pointed towards the importance of methodical approaches, such as working around a room or towards a certain target, as well as simply being a presence to catalyse the process.

A client's route or referral to the Attic Project can have a direct impact on their motivation and therefore their mind-set towards decluttering. In particular, the influence of family could be both welcome and hampering.

Volunteers have had a profound impact on client's homes and lives, which is further reflected in the data collected by Care & Repair before and after decluttering, that shows improvements across a range of indicators. Large quantities of cluttering objects were sorted through and cleared from client's homes, making them safer, allowing for planned repairs/improvements to be made, and improving feelings of contentment in the home.

Decluttering a client's home with them is an unusual scenario for a volunteer to be in, because of the intimacy of entering private spaces of the home and sorting through personal possessions. Volunteers developed supportive relationships with clients which motivated decluttering, but also provided emotional support when recounting unhappy circumstances or memories, as well as regular companionship. Having got to know clients, volunteers could identify improvements in their outlook and well-being as decluttering progressed.

The majority of decluttering work was thought to be a lasting success at a significant point in client's lives, as their opportunities for further cluttering would be limited by their advancing age. However, some clients may need additional support to maintain their decluttered spaces.

Volunteers were unanimous that a decluttering service, such as the Attic Project, was needed - as indicated by its very high demand - but were unsure how it might be funded in the future since it falls between and across areas of public service provision and may not, on initial inspection, appear to be a priority area.
Exploitation Route This research shows that there is a need to understand the mundane services which are missing from care provision as a result of austerity cuts. Future research could examine other decluttering services which are paid for and find out how these fit in within this growing landscape of service provision.
Sectors Communities and Social Services/Policy

Healthcare

 
Description Findings of report publicised by Care and Repair Cymru and used by them when seeking additional funding for the Attic Project from Lottery funding and other community pots. Engaging in this research area, and becoming known as a researcher of clutter lead to the co-founding of the UK Clutter Researchers Group, which meets once a quarter. Through expertise in this project, and subsequent role at KCL on hoarding and self-neglect, and been successful in gaining NIHR-SSCR funding on a project on Hoarding and Professional Declutterers, which ran from August 2022 to December 2023.
Sector Communities and Social Services/Policy,Healthcare
Impact Types Societal

Policy & public services

 
Description Decluttering the homes of people with hoarding behaviours: Local authority commissioning, professional practices, and user experiences
Amount £133,318 (GBP)
Organisation National Institute for Health Research 
Sector Public
Country United Kingdom
Start 07/2022 
End 12/2023
 
Description Attic Project 
Organisation Care & Repair Cymru
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution PI worked as volunteer on Attic Project. Undertook interviews with volunteers engaged in decluttering with older people, and produced a report outlining results and recommendations.
Collaborator Contribution Gatekeeper access to clients (older people receiving decluttering support), volunteers, and staff. Provided background information for report. Shared caseworker reporting and internal evaluations of client circumstances, improvements and details of clutter removed.
Impact Owen, J. (2021) 'More than decluttering' - Insights from Attic Project volunteers decluttering with older people [project report]. Cardiff: Cardiff University School of Geography and Planning. Available at: http://orca.cf.ac.uk/138465/
Start Year 2019