The Internet, Electoral Politics and Citizen Participation in Global Perspective

Lead Research Organisation: University of Manchester
Department Name: Social Sciences

Abstract

Abstracts are not currently available in GtR for all funded research. This is normally because the abstract was not required at the time of proposal submission, but may be because it included sensitive information such as personal details.
 
Description The project ended in January 2013 and we are still generating key findings. In particular we are still analysing the French and U.S. data and so comparative conclusions are limited. Probably the three main substantive findings so far have been (1) that patterns of online participation largely replicate those found in offline behaviour. Something that has not been as explicitly and extensively tested prior to our project; (2) that the internet is mobilizing political engagement but in different ways - so use of the internet for political information is linked with increased conventional offline political activity such as voting compared with other types of uses which confirms and reinforces findings from other studies. The internet also appears to fostering a new type of e-expressive type of online political engagement that is heavily reliant on social media. This appeals to less interested and engaged citizens but does not appear to increase an individuals' likelihood to vote, suggesting a mobilization into more informal types of political activity may be occurring; finally (3) parties and campaign organizations are using the internet and particularly social media to build a more citizen-initiated model of campaigning that has the potential for decentralizing control of campaigns and helping them to generate new and much needed resources. The enthusiasm for this new model is tempered, however, by how strong and centralized parties are, since it allows non-members greater control over the party/candidate message and local campaign operations than has hitherto been possible. In addition the new data mining potential of social media appears to be increasingly driving much of the innovation and adoption by national parties and the ability to better target voters. These findings are important since they show that new citizens can being encouraged into the political process by the technology and also that it has the potential to make parties more open and interactive. However, the extent to which its democratising promise is actively being exploited by politicians and elites during elections is constrained by the institutional context and their inevitable focus on vote maximizing. Finally the project data have formed the basis for a book that has been submitted to OUP and will be published in 2020. The book provides a more structured over time narrative of the emergence and growing importance of digital campaigns in the four countries that were focused on in the project. It also brings in a wider range of comparative survey data from 19 countries and surveys the international literature on the topic over time. The key findings are that digital campaigning has progressed through 4 main phases - experimentation, standardization, community building and activist mobilization and direct mobilization. These 4 phases have emerged at different times in different countries with the U.S. being a leading nation in terms of its location in the cycle. The phases are found to be associated with cycles of increased and decreased pluralisation in the party system and in democratic opportunities for voters, members and smaller parties to get involved in election campaigns. The most phase - voter mobilization - is generating a new state of centralized control in which Artificial Intelligence and algorithms determine party strategy and we there is an increasing presence of a new 'apolitical' elite who are skilled in the science of running campaigns.
Exploitation Route The work has already been discussed and disseminated in non-academic contexts. Specifically:
Conferences and Symposia
- the 2012 International Electoral Affairs Symposium for election administrators and online election technologists to provide insight into how democratic publics are using the technology during elections and how to better reach them;
- two Hansard events at the Houses of Parliament on social media campaigning for policy-makers and their staff, as well as media and the general public to help draw together other academic and non-academic expertise to show how parties and candidates other countries are using social media to campaign effectively
- E-campaign events - Fairsay's annual Ecampaign Forum (ECF); the Netroots UK and Northwest conferences; and the TUC Grassroots Conference for Unions. All featured ecampaigners and activists from NGOs and third sector groups. The work was used as a means of helping them locate the digital campaign in wider historical trends of campaigning and reflect on the extent to which citizens are willing to use the new tools to help campaigns.
Small one-off consultation exercises with NGOs and Charities
- Save the Children, Electoral Reform International Services (ERIS)
Major consultation exercises
- The RAND corporation report to the Bureau of European Policy Advisors (BEPA) which is a study commiissed as part of the European Strategy and Policy Analysis System (ESPAS) set up by the European Commission to examine future trends and develop policy that will meet EU states' needs in 2030. My work is being used to understand what types of participation will emerge online and how will political organizations such as parties and pressure groups change to adapt to these trends.
Schools - a debate for the ESRC Festival of Social Science held at a local sixth form college (Stonyhurst, Clitheroe) for students on the U.S. Presidential election campaign. I organized it and presented some of the findings of the project along with presentations of two other politics Professors.
Charities - the findings for the project Basis for Knowledge Exchange Grant appplication with mySociety. An online charity that helps citizens locate information to help them address local community issues and also follow their councillors and members of parliament more closely and hold them to account.
Media - A headline article in the Guardian on the political uses of Twitter 'Is Twitter anything more than an online echo chamber?' August 22 2012.
A report on the project commissioned for the ESRC annual magazine Britain in 2012.
This research can be put to use in number of ways:
- By parties and candidates - the research shows that citizens' interest in official campaign material has increased significantly in elections held in the social media era. A small but significant number of citizens are downloading software and applications to help promote and campaign for candidates online or undertaking 'citizen initiated campaigning' as we term it here. Closer analysis of who these individuals are and how to recruit them and particularly to sustain them after the election campaign could help parties address some problems they face with falling membership numbers. In addition, we have the results of a unique online experimental analysis of voter responses to candidate and educational sites during the 2012 election that will allow insight into how effective this content is in stimulating political interest, voting and other types of political activity such as donating or contacting a public official. Finally, our results also show an increase in the extent of overall contacting by friends and family during elections since the arrival of the internet and particularly social media. Such contact may be particularly effective in that it comes from a trusted other. Parties and campaigns, therefore need to pay attention to developing ways that they can apply such two-step approaches to disseminating their message.
- By third sector groups and community campaigners seeking to engage more people in a cause or issue, particularly young people. At the same time that increases with formal actors' online presence is rising, our findings show that use of social media to exchange and comment on politics is of interest particularly to younger citizens and those typically less engaged. This more 'expressive' type of engagement does not appear to lead to an increase in voting but could be used to raise awareness of wider non-electoral political issues and lead to engagement in third sector or more informal political channels. Providing effective and easy ways to forward embed and share political content from one's site therefore would seem to be an important means of promoting a message online.
Sectors Communities and Social Services/Policy

Creative Economy

Education

 
Description The impact of our message about the importance of taking digital media seriously as a campaign tool and the need to understand more about the audience for digital campaigns occurred across a wide range of non-academic users including NGOs, parties, policy makers, media professionals, think tanks, and electoral/governing officials. Specifically this included Trades Union Council, NetRoots UK, NGOS, parties, the BBC, MPs and their staff, MEPs, RAND Europe and Electoral Commission/Reform agency staff. Members of Obama e-campaign team, George Bush's e-campaign team, the Liberal Democrats, the UK and Australian Greens, National CWUYouth Committee contacted the project subsequently to request further information about our work. One of the Hansard Society organizers emailed the PI to say that the final conference event which included high-profile speakers from leading internet companies, PR firms, research institutes and Parliament itself "attracted large online audiences across social media" and "contributed to our continued partnership with Parliament Week and helped connect us to number of influential stakeholders within the digital industries." We also helped inform local A-level pupils of the exciting nature of social science research and the new methods we are developing for web research through 2 invited talks, one of which was a 2012 ESRC Festival of Social Science sponsored debate and focused on who would win the U.S. Presidential election. Finally the online charity mySociety were a significant consumer of our research and on the basis of this agreed to participate in a Knowledge Exchange project to measure the social and political benefit of their sites.
First Year Of Impact 2012
Sector Government, Democracy and Justice
Impact Types Policy & public services

 
Description ESRC International Networking Grant
Amount £22,000 (GBP)
Funding ID ES/J019453/1 
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 03/2013 
End 03/2014
 
Description ESRC Knowledge Exchange Partnership
Amount £43,318 (GBP)
Funding ID ES/K008110/1 
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 09/2013 
End 09/2014
 
Title Election website coding scheme 
Description A coding scheme that allowed party sites to be scored and compared on their performance and design as campaign sites. 
Type Of Material Improvements to research infrastructure 
Year Produced 2010 
Provided To Others? Yes  
Impact The coding scheme was made available as an appendix and supplied on demand to other researchers. Publications featuring the website have not been published for very long. The OUP book that is scheduled for 2015 will further publicise the schemes. 
 
Title Surveys of online election behavior 
Description Survey questions designed to measure citizens use of the internet for political purposes during an election. Fielded in four countries over four elections between 2010-2012 
Type Of Material Improvements to research infrastructure 
Year Produced 2010 
Provided To Others? Yes  
Impact The questions we developed have been used in 3 national election studies (Australia, U.S. and France) and thus will provide a basis for questions fielded in these countries in subsequent elections. 
 
Title Election survey data 
Description Opinion survey data on voters use of the internet during the 2010 UK and Australian general elections and 2012 US and French general elections 
Type Of Material Database/Collection of data 
Year Produced 2013 
Provided To Others? Yes  
Impact Deposited with UK Data Archive as part of t&c of the funding. Not known whether it has been re-used by other researchers as yet. The questions for 3 surveys were part of wider election studies and thus will be made available to the research communities using these resources. 
 
Title Election website coding scores 
Description Spss files of coding scores for party websites and social media content in the 2010 UK and Australian Elections and 2012 U.S. and French Presidential elections 
Type Of Material Database/Collection of data 
Year Produced 2013 
Provided To Others? Yes  
Impact Submitted to UKDA as part of the formal requirements for data deposit. Not so far aware of any re-analysis. However, the data were very specific to the project. 
 
Title Website archive 
Description List of URLs included in several collections archived at Archive-it. They include websites of parties, candidates and media during the electoral campaigns of the elections in UK 2010, Australia 2010, US primaries 2012, France 2012. These collections are now available publicly. 
Type Of Material Database/Collection of data 
Year Produced 2011 
Provided To Others? Yes  
Impact Allowed for comparative research to be undertaken on online elections for four key democracies 
URL http://www.waybackmachine.org
 
Description Impact events at House of Parliament 
Organisation Hansard
Country United Kingdom 
Sector Public 
PI Contribution We helped to provide the content and speakers for the event and chaired/organized the event with Hansard
Collaborator Contribution Helped to source speakers, booked venue and provided logistical support for 3 events run at the House of Commons during the course of the project. One was a roundtable that examined the Internet Election of 2010, the second was a panel discussion on 'How to Run an Effective Social Media Campaign' featuring practitioners and elected representatives. The final event 'Chasing the Digital Wave' was a conference that presented results from the project and also showcased the work of international expert academics on elections elsewhere.
Impact Journal of Information Technology and Politics Special Issue Election Report 2010 'Putting the Small 'p' back in politics'
Start Year 2010
 
Description Building an effective social media campaign : a roundtable debate 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact This was a roundtable discussion organised by the University of Manchester and the Hansard Society as part of the ESRC Festival of Social Science and taking place during Parliament Week (Oct 31 - Nov 6).

Hansard reported positive feedback on the event from participants.This was attended by over 80 people. Formal evaluations were conducted and were overwhelmingly positive. They revealed the event had raised non-academic awareness of the importance of social science and ESRC funded research (the 2 that did not report this were an academic and an ESRC funded PhD student, i.e. individuals that were already aware).
Year(s) Of Engagement Activity 2012
 
Description Chaired Inside Government Forum on the Future of the Internet in the Public Sector 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact The event was well attended and there was considerable discussion in the sessions and the breaks.

An specialist in government IT services made contact during and after the event to talk about possibilities for assisting parties in analysis of their social media and web use data. Despite some interest this was not converted into a specific project. We remain in touch however and open to future such opportunities
Year(s) Of Engagement Activity 2012
 
Description Chasing the Digital Wave: International Lessons for the 2015 Election campaign 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Type Of Presentation workshop facilitator
Geographic Reach International
Primary Audience Policymakers/politicians
Results and Impact This was a final conference for the grant project organised with the Hansard Society. It was a day long event and sparked a lot of discussion in person and also on social media attracted comment. Attended by policy makers and staff, campaigners. After the final conference in London Tom Brake, MP tweeted 'Couple members of my staff attended @HansardSociety event yesterday. Good feedback/ideas from @Markpack panel amongst others'.

Papers presented were revised and prepared for a special issue of the Journal of Information Technology and Politics (published 2014).
Year(s) Of Engagement Activity 2012
 
Description Contribution to media news story on the politics of Twitter 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Extensive commentary posted in response to the article on Guardian site

Based on the comments it was clear the report had prompted some individuals to speculate on the political implications of Twitter, both good and bad.
Year(s) Of Engagement Activity 2012
URL http://www.theguardian.com/technology/2012/aug/22/twitter-online-echo-chanber-leftwing
 
Description Digital methods : tools for analysis 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Type Of Presentation workshop facilitator
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact 1 day workshop University of Manchester. Trained researchers in how to use web data analysis software.

Students and researchers increased understanding of the methods for analysis of digital / web data.
Year(s) Of Engagement Activity 2012
 
Description Elections, campaigning and citizens online 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Type Of Presentation workshop facilitator
Geographic Reach National
Primary Audience Other audiences
Results and Impact International Workshop hosted by the Oxford Internet Institute, Oxford University

15-16 September 2010

Led to exchange of knowledge about how to best measure web campaigning
Year(s) Of Engagement Activity 2010
 
Description Invited Contributor to the Social Media and Elections Task Group of the Electoral Reform International Services (ERIS) 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Discussion focused on how social media could help ERIS do its work of observing and monitoring elections

A report of the meeting was circulated and key points for further consideration by ERIS identified.
Year(s) Of Engagement Activity 2012
 
Description Invited talk to Save the Children digital campaigns team 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact We discussed how STC could best capitalize on new media and borrow from best practice seen in the U.S. and the ladder of engagement built by campaigners such as Barack Obama

The group considered it a fruitful discussion that helped inform their thinking and planning around use of social media.
Year(s) Of Engagement Activity 2012
 
Description Keynote address at Workshop on Civic and Political Engagement and Social Chane in the new digital wave.' Conceptualizing Online Participation - Cevipof , France 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other academic audiences (collaborators, peers etc.)
Results and Impact Formed part of an ongoing debate which lasted for up to 4 days during the workshop.

Built some new networks for further research
Year(s) Of Engagement Activity 2014
URL http://internetpoliticsecpr.eu/2013/12/18/civic-political-engagement-in-the-new-digital-era-conferen...
 
Description Keynote address to e-campaign practitioner body Netroots NorthWest 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Good question and answer discussion.

Helped to reinforce links with key practitioners in TUC and other e-campaign bodies
Year(s) Of Engagement Activity 2012
URL http://www.netrootsuk.org/netroots-north-west-2012/
 
Description Lecture for International Summer School in Political Communication and Electoral Behavior 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Postgraduate students
Results and Impact Students asked follow up questions and debated the key methodological issues raised.

Students contacted me afterward to request information about sources and also for advice on their research projects.
Year(s) Of Engagement Activity 2014
URL http://www.polcomm2014.net/
 
Description Meeting with mySociety Director, Tom Steinberg 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact We discussed the options for a research partnership to study the effect of mySociety sites

We agreed to submit a proposal for the Knowledge Exchange scheme that would allow us to systematically research the question of mySociety's democratic and political impact. This was successful and resulted in a new grant 'Measuring the Societal Benefit of Online Civic 'self-help' Sites'
Reference ES/K008110/1
Year(s) Of Engagement Activity 2012
URL http://www.esrc.ac.uk/my-esrc/grants/RES-051-27-0299/outputs/read/8df77c74-9874-4ebd-a0c2-6cdd4cf4bd...
 
Description New methodologies for web research in the social sciences 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Type Of Presentation workshop facilitator
Geographic Reach National
Primary Audience Study participants or study members
Results and Impact Workshop stimulated participant discussion of methodological problems and challenges in studying social and political actors use of web 2.0/social media tools

The work produced a proposal for an edited book which was accepted and will be published by Palgrave in 2014.
Year(s) Of Engagement Activity 2012
URL http://www.projectcode.net
 
Description Parties and campaigning in the digital era 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Type Of Presentation workshop facilitator
Geographic Reach International
Primary Audience Other audiences
Results and Impact Panel organised at the ECPR General Conference, Reykjavik, 25-27 August 2011. This panel brought together papers from academics and postgraduate students that confront core methodological issues faced by researchers analyzing political actors use of web 2.0 technologies.

Led to a number of papers being selected for a special issue of Journal of Information Technology and Politics.
Year(s) Of Engagement Activity 2012
 
Description Presentation for TUC Grassroots conference on Online Members and Virtual Organizations 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Discussion followed about the merits of how to move individuals from online into more active offline roles

Several individuals contacted me to say that they had been very interested in my work and how I might help them, including Save The Children who invited me to come to their London HQ and address their campaigns team
Year(s) Of Engagement Activity 2012
URL http://grassrootsuk.org/programme/
 
Description Presentation on e-participation for the International Electoral Affairs Symposium 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact The talk gave rise to interesting q&a and debate

I was invited by the Electoral Reform International Services to join an expert panel looking at the impact of social media on electoral monitoring
Year(s) Of Engagement Activity 2011
URL http://www.electoralforum.org/
 
Description Presentation to Netroots UK conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact The panel featured myself and MP Tom Watson and there was a very lively debate on how politicians are and should use social media.

I was invited to give a keynote and help organize the Manchester Netroots Northwest event in 2012. Tom Watson got in touch and thanked me for my presentation.
Year(s) Of Engagement Activity 2010
URL http://www.netrootsuk.org/netroots-2011/workshops/engaging-with-politicians-online/
 
Description Public Lecture for Manchester Statistical Society 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact The group were very interested in the topic and the discussion continued through the formal dinner.

I was invited to attend further events and lecture of Manchester Statistical Society and I was also asked to contribute my presentation as a paper for the MSS annual proceedings.
Year(s) Of Engagement Activity 2011
URL http://www.manstatsoc.org/home
 
Description School Visit to speak about Online Campaigning in the US and French Presidential elections 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Schools
Results and Impact Stimulated student questions and discussion

Teacher informed me students had found it very interesting and useful for their politics A level
Year(s) Of Engagement Activity 2014
 
Description School visit to speak at a roundtable I helped organize focusing on outcome of 2012 U.S. Presidential election 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Schools
Results and Impact Lively discussion and debate with students

Teacher was very impressed and invited me to return to talk to his Politics students the following year.
Year(s) Of Engagement Activity 2012
URL http://stonyhurst.web7.devwebsite.co.uk/news/?pid=3&nid=2&storyid=422
 
Description Talk for Phd Training Event - ElecDem Network (EU funded PhD training network in Advanced Techniques for Political Communication Research 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Postgraduate students
Results and Impact Students asked important questions and debated issues about web content analysis indepth

Slides were shared and guide/resources on methods distributed to the group.
Year(s) Of Engagement Activity 2011
URL http://www.elecdem.eu/events/
 
Description Talk on the Power of Social Media at the Scottish Parliament Festival of Politics 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? Yes
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Interesting questions and answer session followed

Made some connections with e-campaign practitioners and political journalists (Michael White, Guardian)
Year(s) Of Engagement Activity 2013
URL http://www.wow247.co.uk/blog/2013/08/06/festival-of-politics-2013-preview