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Environmental impacts of digital services for health and wellbeing in the home

Lead Research Organisation: University of Sussex
Department Name: University of Sussex Business School

Abstract

In order to understand the environmental impact of digital technologies (e.g. video intercom systems) and services (e.g. telecare), offered widely in special social housing for elderly people (e.g. independent living schemes), this project studies i) the built environment (e.g. the materials and systems used in such homes); ii) how users/elderly people interact with these digital technologies; and iii) the roles and experiences of professional eHealth intermediaries in providing health services in the home. We quantify the environmental impacts of these technologies and services in the home, from cradle to grave/throughout their lifecycle, in terms of their carbon and water footprints, the extent to which they lead to depletion of resources, etc). On the basis of these and working with users, carers, technology providers and property managers, we identify alternative ways of improving these environmental impacts through changes in the technologies, built environment and practices of use and provision.

Providing different angles of understanding the social and technological processes involved in shaping these technologies and services in the home, in a complementary way is a fundamental aspect of the project. Therefore, we use a mixture of methods, such as narrative-based interviews and case studies, and data, such as number of video calls out to health professionals; energy usage by digital systems and how efficiently are technologies used to evaluate the environmental impact of these technologies and services as they take place in social housing for the elderly. To better understand these different social and technological aspects and how they interact with each other, we work with users, health professionals and a broader group of organisations and individuals which are directly and indirectly part of the ways in which these digital technologies and services take place, in a way which enables these groups to talk about things that matter to them rather than follow our pre-determined agenda. We adjust what we are doing throughout the project according to this input.

Throughout the project we will actively and directly take action to reduce the environmental impact of the research project itself in all its parts, not only implementing small and mundane changes (such as using less or no paper in the process of research) to coming up with new ways to collect data, plan events and engage with key audiences for the research. For example, we will extend the lifespan of research products by reusing equipment (IT, digital recorders, etc.) and share equipment between the different teams. To do this we will develop a Sustainable Research plan, using existing best practices, and through continuous consultation with the key people and organisations we will be working with. The plan will evolve with our engagement with different partners and with the needs of the project. We will continuously monitor our performance and report on environmental sustainability to ensure that we are indeed enhancing or directly benefiting the environment through the project.

Working with several key partners: Orbit (a housing association), Appello (a digital system developer), NHS Digital (health service provider) and UCL's Tomorrow's Home 2050 project: Visions of Home-based Healthcare (an immersive interactive space where the home of the future in 30 years' time is brought alive), allows us to trace and observe some of the digital technologies during their development, use in the home and as embedded within a broader digital health environment. This offers the project a connected and comprehensive view. Most importantly, we will work together to identify new practical ways of taking direct action and doing so, to enhance the environment through the use of digital technologies and services in the home.

Publications

10 25 50
 
Title Catalogue for digital technologies for living well 
Description A catalogue (in paper and digital version) specifically designed for use by people over the age of 55 with limited knowledge of digital technologies, and living in sheltered schemes in England. The catalogue introduces 5 new assistive technologies that could be paired with the main digital warden call system in the schemes called Living Hub by Appello. 
Type Of Art Artefact (including digital) 
Year Produced 2022 
Impact 100 copies of the catalogue are in use across three sheltered schemes in England and have resulted in 56 people registering to use at least one of the digital technologies described in the catalogue. 
URL https://sussex.app.box.com/file/973729223644
 
Title Suitcase of future digital technologies for health and wellbeing in the home 
Description A tailored suitcase for engagement with people over the age of 55 living in sheltered schemes in England. The suitcase was designed by The Liminal Space and contains 5 specially designed objects (a digital cat; a toothbrush demonstrating the concept of measuring the levels of Ph in the urine; a smart plug which asks the users if they have wifi connection to plug and play; an innovative tablet concept which can allows users to make use of holograms; and a digital vase demonstrating a concept to monitor their environment quality), as well as three placemats with questions. By rotating the objects between the different placemats participants are invited to explore and think through the role of digital technologies for health and wellbeing in the home in the future and their implications for independent living. 
Type Of Art Artefact (including digital) 
Year Produced 2022 
Impact We used the suitcase to engage in co-production activities residents three sheltered schemes in England: 15th June 2022 in Hastings - 32 people 27th June 2022 in Rugby - 11 people 28th June 2022 in Stratford upon Avon - 14 people All participants were from vulnerable and hard to engage groups with digital technologies and participants were between the ages of 54 and 99. 
 
Description The cradle-to-grave environmental impact of warden call systems (WCS) comes from:
i) the electricity needed to operate and cool down server rooms; and
ii) the materials and components used in the electronic equipment, specifically the systems' printed circuit boards.
More than 90% of WCS' electricity consumption comes from air conditioning units which cool them and the electronic equipment operating behind the scenes in the server room.
The production of metals essential for digital components (such as gold, silver, and copper in printed circuit boards) are major contributors to environmental impacts on a global scale.

KEY AREAS FOR CHANGE
1. Prolonging the lifespan and use of electronic equipment by 20% offers a substantial reduction in impacts. Actions to do this include:
Making sure that digital technologies (including WCS) are interoperable with consumer and assistive technologies;
Providing information sheets on how to use digital technologies to improve the battery's lifespan and how to efficiently run servers.

2. Low cost, low environmental impact server room design:
Design server rooms to minimise requirements for cooling via air conditioning, enable the use of renewable resources, and apply low-carbon solutions (such as heat exchangers);
Whenever possible, switch the location of server rooms to cooler and more thermally isolated areas of the building (e.g. basements).

3) Procurement of warden call systems
WCS should have clear guidelines about:
Optimal spaces for server operation (size, ventilation, and thermal insulation of the room);
Optimal conditions for housing servers (temperature requirements for different seasons and over time as the technology ages; recommended frequency of system performance checks and adjustments); Optimal air conditioning requirements for efficient server performance (when it needs to be switched on and off)
WCS developers and operators should embrace circularity principles by providing:
Clear details about the quantity and type of recycled materials included;
Clear description of the end-of-life destination for the system equipment, particularly metals and printed circuit boards;
Operation and installation guides which recommend increasing WCS' lifespan;
At least one WCS maintenance, operation, and repair session for scheme managers where the system is installed;
Scheduled training sessions for maintenance contractors on improving the WCS' circularity and performance.

Procurement of WCS in sheltered housing needs to move away from a 'Plug and Play' model, towards continuous maintenance and evaluation of the system and its suitability for the evolving context of sheltered housing. This means a bigger focus on inclusion and identifying and addressing residents' needs (after- and-user care), and closer cooperation between technology and housing providers, maintenance contractors and installers during the lifetime of the system, through joint evaluations and training.

Using (or avoiding using) digital technologies in sheltered housing involves other people beyond the residents themselves - digital proxies.
Digital proxies include: neighbours, friends, scheme managers, family, partners, care professionals and friendly bank managers. They often don't know about each other's involvement, and sometimes are not even in the same timezone.
They actively shape residents' perceptions, expectations and lasting beliefs about digital technologies - both positively and negatively.
Engaging with these people can be an effective way to support residents in their use of digital technology, helping housing providers get more value from their digital investments and improving residents' wellbeing.

Digital technologies often make the workplace more complicated for sheltered housing staff, not less, by adding to already high workloads.
Introducing more digital technologies in sheltered housing means staff are more important than ever as key enablers for residents' wellbeing.
However, staff's experiences are often neglected in digital tech design, and their level of digital skills varies.
Involving staff in decisions about the design and implementation of technologies can mean that these technologies are deployed more effectively. This can help to improve staff and resident satisfaction, and ultimately generate more value from investments in technology.

To use digital technologies - from warden call systems to smart plugs - sheltered housing residents need support from the point of installation onwards.
Positive digital experiences require strategic and proactive action from housing providers, including:
• Asking residents if they need help, rather than relying on them to ask
• Developing, and acting in line with, a coherent vision for how digital technology
will improve work and living in sheltered schemes.
• Creating digital support baselines, accounting for scheme infrastructure and
digital skill levels.
Such actions can help improve residents' wellbeing and ensure the value of investments in digital technologies is realised.
Positive experiences with digital technology depend on its alignment with sheltered housing residents' individual capabilities and needs.
Residents' access to digital infrastructure and control of digital interfaces can influence their feelings of safety and security in sheltered schemes.
Sheltered housing residents need continued in-person and tailored support, adapted to their changing needs over time, to live well with digital technologies.
Frequent reminders focusing on small details, such as reminders of how to carry out key tasks, and using multiple channels communicate these (printed and in- person formats), tends to work best.
Exploitation Route The project partner Orbit trialled two changes to AC settings in 2024 in their in Garden Court office: 1) switching off of an AC unit that was always on and monitoring the impact on the server in a metering room; and 2) reducing the number of operational units down from 4 to 3 (a trial of reducing to 2 led to a temperature increase) and reducing the number of cooling units switched on in the main server room. for the office (biggest server room in Orbit). We have reduced the number of operational units down from 4 to 3 (we tried to reduce to 2 but the temperature increased). The pilot was integrated into Orbit's ESOS audit as recommendation, calculating that these changes will save Orbit over 30,000kWh/PA worth £9,000. The recommendations have been rolled out across all buildings with servers in the company, starting with Independent Living schemes. The trials are ongoing with regular evaluations from IT.
Sectors Digital/Communication/Information Technologies (including Software)

Energy

Environment

Healthcare

URL https://www.linkedin.com/company/101124012/admin/page-posts/published/
 
Description There have been three key areas of impact from the project so far: 1. DIGITAL WARDEN CALL SYSTEMS PROCUREMENT WITHIN ORBIT. The key findings from the LCA analysis of the warden call systems have resulted in concrete changes to the way in which Orbit thinks about warden call systems procurement. In 2023 and 2024 the project team carried out 4 training events and a workshop with Orbit's procurement team, and co-created guidelines for digital systems procurement which emphasized the importance of including circular economy principles in procurement specifications and pursuing a more cooperative approach to working with digital systems installers and developers. This has been a significant shift in the approach from a Plug and Play arrangement which previously characterised the relations between the suppliers, installers and the housing association. A related significant change is also creating more opportunities for the residents to feedback into the procurement specifications for the digital warden call systems in independent living schemes. This has come about because of the evidence provided by the project on the lack of understanding within schemes on how the technology works and its purpose. The resulting impact on the social housing provider Orbit is a new procurement direction which allows them to collect data on the degree of circularity offered on the market and the to understand the entry points for further circularity action with the installed and planned installations within the schemes. The social impact to independent living residents is more joined up thinking about their experiences and interactions with the warden call systems in the schemes. The updated procurement specifications ask providers for plans to include user experiences in the lifecycle of the technology. A key challenge in making these changes to the procurement specifications was the lack of understanding of circularity principles by the procurement team. This was addressed through several training sessions, producing detailed guidelines, a workshop with senior management to get their support and buy in, and a research brief. 2. REDUCING THE ENERGY DEMAND OF SERVERS WITHIN ORBIT. The energy and sustainability manager and IT manager of Orbit have initiated a pilot to understand the sensitivity of the digital warden call systems and servers to temperature changes. The pilot involves gradual reduction and switching off the AC units, initially in two office locations to understand what practical steps can be taken to establish an optimal relationship between AC units use and servers colling demand. The findings from the pilot are now integrated in the annual energy audits and will be rolled out across 10 independent living schemes in 2025. This was achieved through organising a training session and a workshop with the energy and sustainability manager and head of IT services for Orbit in 2023 and 2024, and regular senior management engagement throughout the duration of the project, and the production of evidence brief and recommendations. To address future scheme designs, we also engaged with the senior designer lead for Orbit in similar terms and Orbit has now introduced tailored server rooms in the design and retrofit of independent schemes. A key challenge in making these changes was the associated costs to Orbit and residents. The server rooms pilot was successful in identifying a potential savings of £9000 over the lifetime of a server. The key economic impact of the introduced changes are the reducing energy bills for Orbit and the residents who share these costs through service charges. 3. PROVIDING PROACTIVE DIGITAL SUPPORT FOR RESIDENTS IN INDEPENDENT ORBIT SCHEMES. The project key findings and sustained engagement with scheme managers, Orbit's senior management team, independent living team and residents of the three participating schemes led to a shift in digital support for resident from reactive to when issues were raised or encountered to co-developing a range of proactive activities to provide continued support for residents in living with digital technologies. A key finding from the project which was implemented across schemes in the South East (Hastings, Eastbourne) included building a data base of the people who support residents in using digital technologies (a group which the team has termed digital proxies). This data is collected through the introduction of digital priority registers which builds on the idea of priority registers for water and energy widely used across the UK. The use of digital priority registers will help Orbit and the scheme managers to collect data to support improved experiences for residents in using digital warden call systems, consumer technologies (i.e. Bluetooth speakers, smart watches) and assistive technologies (i.e. fall pendants, smart pads) and reduce the number of abandoned digital technologies by residents, due to lack of troubleshooting skills and knowledge. This will also improve the ability of Orbit, and health and care providers to support and work with residents individually in their homes in the provision of services. A key challenge in achieving this change was convincing Orbit of the gains to be made by shifting from providing ad hoc and 'as needed' digital support to residents towards a proactive and strategic engagement. A key element in achieving this was providing evidence and training about the extent to which scheme managers had to deal with digital technologies troubleshooting and digital misunderstandings among the residents about the main purpose of the Appello's warden call system (the majority of residents perceived it as a door opening system rather than a life saving system). The key benefit for residents is that they can rely on more joined up support in helping them use and troubleshoot digital technologies in their daily routines. In contrast, previously residents would often complicated existing digital technologies issues by involving multiple digital proxies who would change passwords and reset digital technologies without each other's knowledge. By knowing who the other digital proxies are for each resident, scheme managers can also share details about digital technologies changes and updates with the people most likely to support residents in using the technologies, providing quicker and more accessible support for them.
First Year Of Impact 2024
Sector Communities and Social Services/Policy,Digital/Communication/Information Technologies (including Software),Energy,Environment,Healthcare
Impact Types Societal

Economic

 
Description A digital inclusion framework for health and care: Sussex A collaboration between NHS Sussex and the University of Sussex
Geographic Reach National 
Policy Influence Type Contribution to new or improved professional practice
Impact The framework is being applied across the NHS in the design, development and roll out of digital wards and is being used for training. Currently 40 NHS staff have been trained to use the framework.
 
Description Contribution to DHSC and DLUHC call for evidence: Older People's Housing Taskforce
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
URL https://www.gov.uk/government/calls-for-evidence/older-peoples-housing-taskforce-call-for-evidence
 
Description Expert invited participant on UK Government (FCDO) delegation to Meghalaya State government, India
Geographic Reach Asia 
Policy Influence Type Participation in a guidance/advisory committee
 
Description Invited to address Heads of Research and innovation for Welsh universities
Geographic Reach Local/Municipal/Regional 
Policy Influence Type Participation in a guidance/advisory committee
 
Description Submission REF: ERT478736 Written evidence submission to the Communications and Digital Committee Inquiry into digital exclusion and the cost of living
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description Written submission to the Labour National Policy Forum Consultation 2023
Geographic Reach National 
Policy Influence Type Contribution to a national consultation/review
 
Description 'Warm and Well? Overcoming barriers to the use of smart energy technology in vulnerable homes using peer-to-peer learning with older people'
Amount £79,141 (GBP)
Organisation Imperial College London 
Sector Academic/University
Country United Kingdom
Start 02/2023 
End 01/2024
 
Description Engagement for digital care innovation
Amount £10,000 (GBP)
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 02/2022 
End 03/2022
 
Description Impact and innovation awards
Amount £4,500 (GBP)
Funding ID Unpacking the future of independent living together -design innovation 
Organisation University College London 
Department Institute of Healthcare Engineering
Sector Academic/University
Country United Kingdom
Start 03/2022 
End 04/2022
 
Description Institute of Healthcare Engineering Healthy Ageing Challenge Award: Empowering Infrastructures
Amount £10,000 (GBP)
Organisation University College London 
Sector Academic/University
Country United Kingdom
Start 09/2022 
End 03/2023
 
Description Intergenerational storytelling for homesharers: Harnessing digital story creation to support sustainable co-living during a cost-of-living crisis
Amount £5,492 (GBP)
Organisation University of Sussex 
Sector Academic/University
Country United Kingdom
Start 02/2023 
End 03/2023
 
Description Research England Healthy Ageing Participatory Research Fund (HAPRF)
Amount £8,000 (GBP)
Funding ID Unpacking the future of independent living together 
Organisation United Kingdom Research and Innovation 
Department Research England
Sector Public
Country United Kingdom
Start 01/2022 
End 06/2022
 
Description UKRI EMERGENCE Network+ :CPD Ecosystems for wearable robotics
Amount £28,166 (GBP)
Organisation United Kingdom Research and Innovation 
Sector Public
Country United Kingdom
Start 11/2023 
End 10/2024
 
Description Collaboration with Ardia Digital Health Ltd. 
Organisation Ardia Digital Health
Country United Kingdom 
Sector Private 
PI Contribution Through a series of discussion meetings, we have provided insights to this health-tech SME start-up about how they can measure the environmental impacts of their app, MyRenalCare. We have shared our team's expertise on Life Cycle Analysis, and provided advisory support for a funding bid that the Ardia team submitted.
Collaborator Contribution Through a series of discussion meetings, the Ardia team have provided insights on how their eHealth app operates, and put our researchers in touch with relevant contacts who have direct experience of implementing the app. The team have also shared some quantitative data for a case study, which they prepared, and also spent time explaining to the research team.
Impact Multi-disciplinary: Sociology; Environmental Studies (Life Cycle Assessment); Healthcare Studies. Outcomes: Empirical case study for the EIDS project work-package on eHealth (in progress).
Start Year 2022
 
Description Contribution to manuscript "Integrating circularity as an essential pillar of dairy farm sustainability" 
Organisation University of Santiago de Compostela
Country Spain 
Sector Academic/University 
PI Contribution Alejandro Gallego-Schmid and Raphael Tarpani contributed in 2022 to the development and writing of the above mentioned manuscript.
Collaborator Contribution The main objective of the manuscript is to fill this gap in the literature by proposing a novel framework for the holistic integration of Circularity and Sustainability indicators, which was adapted to be applied in the dairy sector of Galicia, in Spain. The partners contributed in 2022 to the development and writing of the article in additional to its initial conceptualisation and raw data for the case study.
Impact The manuscript cited above is finished and currently under review in the Journal of Cleaner production (Impact factor: 11.072 ), and it is expected to be published soon.
Start Year 2022
 
Description Contribution to the manuscript "Digital technologies: Description, classification and links to circular economy" 
Organisation University of Almería
Country Spain 
Sector Academic/University 
PI Contribution Alejandro Gallego-Schmid and Raphael Tarpani contributed in 2022 to the development and writing of the above mentioned manuscript.
Collaborator Contribution The main objective of the manuscript is to fill this gap in the literature by analysing the links among circular economy and digital technologies.
Impact The manuscript cited above is finished and currently under review in the Information & Management (Impact factor: 9.9).
Start Year 2022
 
Description Foundation of the UCL Centre for Responsible Innovation 
Organisation University College London
Country United Kingdom 
Sector Academic/University 
PI Contribution Using UKRI impact accelerator account finance, and internal finance, UCL in late 2024 established the UCL Centre for Responsible Innovation. The centre is directed by Cian O'Donovan and builds on research, teaching, policy engagement and collaboration activities of O'Donovan, Stephen Hughes, Michel Wahome, Saheli Datta Burton, Melanie Smallman and Jack Stilgoe over the last 15 years.
Collaborator Contribution The centre is three months in. So far collaborators have specificed an initial programme of engagements and activivities within UCL. This includes training activities for approximately 150 UKRI funded STEM phds, as well as reserach bid activity. Our first research win has been a new ESRC Metascience project that includes Stilgoe (PI) and O'Donovan (co-i).
Impact None yet.
Start Year 2024
 
Description Intergenerational storytelling for homesharers: Harnessing digital story creation to support sustainable co-living during a cost-of-living crisis 
Organisation University of Sussex
Country United Kingdom 
Sector Academic/University 
PI Contribution The partnership with three researchers at the University of Sussex was initiated during a Healthy Ageing workshop, to co-create projects toward the IAA Fast Track Engagement scheme.
Collaborator Contribution Co-creation of project, designing workshops, organising activity and engagement with Homeshare UK.
Impact Briefing paper to come following workshop. The project includes a Professor of Developmental Psychology; a Reader in Behavioural Neuroscience and a Senior Lecturer in Interaction Design in the Department of Informatics, all at the University of Sussex.
Start Year 2023
 
Description Visiting Professor collaborating to the project during 6 months 
Organisation University of Almería
Country Spain 
Sector Academic/University 
PI Contribution Visiting Professor (Laura Piedra-Muñoz) from University of Almeria (Spain) collaborating to the manuscript about Circular Economy and Digital Technologies (already submitted to Technological Forecasting and Social Change Journal - Q1 Journal).
Collaborator Contribution First author in the manuscript about Circular Economy and Digital Technologies (already submitted to Technological Forecasting and Social Change Journal - Q1 Journal). It is part of her placement as visiting Professor in the period 01/03/22 to 01/09/22.
Impact First author in the manuscript about Circular Economy and Digital Technologies (already submitted to Technological Forecasting and Social Change Journal - Q1 Journal).
Start Year 2022
 
Description Warm and Well? (WaW) Overcoming barriers to the use of smart energy technology in vulnerable homes using peer-to-peer learning with older people' 
Organisation Imperial College London
Department School of Public Health
Country United Kingdom 
Sector Academic/University 
PI Contribution This collaboration enabled the co-creation of the EPSRC IAA Innovation for a Smart Society bid (79,141.00). Dr Kate Simpson drafted the bid alongside the PI. The collaboration was developed following communication about the award via the Air Quality Network of Excellence, across Imperial College London, and the awareness of the Wellhome project the partner team are leading.
Collaborator Contribution The partner researcher, based on the Wellhome project at the Environmental Research Group, Public Health assisted in the co-creation of the bid and are now contracting Dr Kate Simpson to undertake the work. This is enabling further partnerships to be formed between Public Health and the EIDS project team.
Impact Videos, booklets and academic papers to come
Start Year 2022
 
Description Assessing the environmental impacts and circularity of digital services for health and wellbeing 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Presentation to audiences associated to "Sustainable Futures" platform at the University of Manchester.
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=3wisz--dEEo&t=479s&ab_channel=SustainableFutures
 
Description Bringing the Lab to Life - an in-conversation breakfast event exploring how Design Connects Science with Society. 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Cian O'Donovan was an invited panel member as part of a London Design Week talk about design and public engagement at the Francis Crick Institute, London
Year(s) Of Engagement Activity 2023
URL https://www.londondesignfestival.com/activities/bringing-the-lab-to-life
 
Description Can Robots Care? Edinburgh Science Festival workshop and public talk 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Public/other audiences
Results and Impact Can Robots Care? Edinburgh Science Festival workshop and public talk (Organiser and speaker) was an event organised as part of Edinburgh Science Festival 2023. The event feature material and insights from two UKRI projects. TAS Empowering future care workforces and EPSRC Enviornmental Impacts of Digital Services. The event was free and open to members of the public and consisted of a public talk and collaboration cafe which included technology demonstrations. 12 Apr 2023. The Bayes Centre. University of Edinburgh.
Year(s) Of Engagement Activity 2023
URL https://www.edinburghscience.co.uk/festival/
 
Description Conference paper presentation: Evolving digital infrastructures in UK sheltered housing 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Evolving digital infrastructures in UK sheltered housing
Conference talk at Human Development and Capabilities Approach annual conference in Antwerp
Paper presentation for forthcoming project paper. Powerpoint style.
Year(s) Of Engagement Activity 2022
URL https://hd-ca.org/conferences/2022-hdca-conference-antwerp-belgium#anchor1
 
Description Conference presentation: Accountability and neglect in UK social care 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Other audiences
Results and Impact Hybrid conference panel and paper presentation for forthcoming project paper. Powerpoint style. ~20 people as part of science and technology studies conference: Society for the Social Studies of Science annual global conference 2022
Year(s) Of Engagement Activity 2022
URL https://4sonline.org/4s_2022_cholula.php
 
Description Design of new UCL postgraduate and undergraduate module: The sociology and politics of the digital age 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Postgraduate students
Results and Impact UKRI funded research was used extensively as case studies and theory development for this 10 week classroom taught module for undergrad and postgrad students at UCL Department of Science and Technology Studies.
Year(s) Of Engagement Activity 2023
URL https://www.ucl.ac.uk/sts/file/13434
 
Description Digitalisation, Circular Economy and Infrastructure Workshop 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact Approximately 30 people participated in this workshop, which delved into inquiries regarding the impact of circular economy and life cycle assessment on the future and sustainability of urban infrastructure.
Year(s) Of Engagement Activity 2023
URL https://events.manchester.ac.uk/event/event:l23a-lnlt266h-g5g3fh/digitalisation-circular-economy-and...
 
Description Empowering research infrastructures - Building bridges between science and society 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Cian O'Donovan led a workshop for the UKRI Mindsets and Missions project, an effort to improve public engagement in science in museums and cultural spaces.
Year(s) Of Engagement Activity 2023
URL https://www.museumsassociation.org/funding/mindsets-and-missions/
 
Description Environmental Impact of Digital technologies for health and wellbeing in the home (EIDs) project update 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Patients, carers and/or patient groups
Results and Impact Environmental Impact of Digital technologies for health and wellbeing in the home (EIDs) project update was delivered to 150 Support and Service Development staff at the away day of Orbit Housing Group.
Year(s) Of Engagement Activity 2023
 
Description Environmental impacts and circularity of online calls during research projects 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Industry/Business
Results and Impact Platform presentation on the "3rd Symposium on Circular Economy and Sustainability" in Greece.
Year(s) Of Engagement Activity 2022
 
Description Environmental impacts of digital services for health and wellbeing in the home 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Other audiences
Results and Impact Hybrid presentation to audiences associated to "Sustainable Futures" platform at the University of Manchester.
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=pL3aQOimqZo&t=18s&ab_channel=DigitalFutures
 
Description Inaugural webinar presentation to the energy and digital RGS group 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Delivered the inaugural lecture for the energy and digital webinar series. The presentation was titled "Digital and energy landscapes in independent living: the case of digital technologies for health and wellbeing in England" and presented the key finding of the project. Answered several questions about the project, which challenged conventional thinking. The presentation caused an animated discussion.
Year(s) Of Engagement Activity 2025
URL https://events.teams.microsoft.com/event/d259da84-719f-47f1-a398-25f9e0b5802d@5f35c3da-39ae-4632-9ac...
 
Description Invited guest to Be Inspired: Improving homes to tackle the energy crisis 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact Spoke on podcast, received email contact following
Year(s) Of Engagement Activity 2022
URL https://www.imperial.ac.uk/news/241712/podcast-winter-viruses-being-engineer-improving/
 
Description Invited guest: Zero Ambitions Podcast 
Form Of Engagement Activity A broadcast e.g. TV/radio/film/podcast (other than news/press)
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Media (as a channel to the public)
Results and Impact Spoke with the podcast hosts about motivating home retrofit activity and the potentil rise in demand for comfort improvements needed in the home as more people with complex health needs are being cared for at home.
Year(s) Of Engagement Activity 2023
URL https://podcasts.apple.com/us/podcast/what-motivates-retrofitters-with-retrofit-researcher/id1597753...
 
Description Invited panel discussion at Museum of the Home, London: Tomorrow's Home - Conversation Series 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Public/other audiences
Results and Impact Smart connections' - webinar, Wednesday 24 November, 6 pm - 8 pm
Tomorrow's Home 2050 is a free exhibition at the Museum of the Home in Hoxton, from Saturday 20 November to Sunday 9 January. Each week we're hosting talks based around one of the exhibition's themes - beginning with 'Connectivity'. "Hey Siri, tell me about smart devices" Smart devices - sometimes referred to as 'the internet of things' - are ubiquitous in our modern homes. From speakers, to doorbells and fridges, our home objects are connected to the internet, communicating with each other, and sharing data. Creepy or convenient? Hear from our experts as they explore the possibilities and pitfalls of smart devices.

Mini talks by:
Too close to home? A discussion of creepiness in domestic technologies. Ava Scott.
Smart but scary home? What smart devices mean for victims and survivors of domestic and sexual violence. Leonie Tanczer
Living inside a smartphone. Professor Danny Miller
Connecting what matters most - data lessons from the pandemic. Dr Cian O'Donovan
What would the future of home healthcare look like? Dr Mine Orlu
Biohackers, the future is calling. Mariam Elgabry
Year(s) Of Engagement Activity 2021
URL https://mediacentral.ucl.ac.uk/Play/77148
 
Description Invited panel discussion: Unlock Net Zero, Tackling carbon reduction and disrepair through strategic asset management 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Around 200 industry attendees with many questions and concerns relating their strategies and decisions on net zero, digital technologies, energy demand, air quality, health and safety risks and maintenance scheduling. Follow-up invite to a retrofit event.
Year(s) Of Engagement Activity 2023
URL https://www.unlocknetzero.co.uk/webinars/tackling-carbon-reduction-and-disrepair-through-strategic-a...
 
Description Invited panel member: UCL Tomorrows's Home conversations: Hearts, Minds and Digital Technology @Home 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Shared insights from the immersive workshop titled 'within the Tomorrow's Home exhitbition at The Museum of the Home. This opened up creative re-imaginings of meaningful encounters with digital services in the home, for householders with particular needs.
Year(s) Of Engagement Activity 2021
URL https://www.ucl.ac.uk/healthcare-engineering/home/tomorrows-home-2050/tomorrows-home-online-conversa...
 
Description Invited presentation_Zero Carbon Yorkshire Buildings Group_Retrofit our homes to tackle multiple crises 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact Attended by around 100 attendees interested in safe and healthy transitions of the home, toward net zero. Kicked off the event titleed 'Making Retrofit happen in Yorkshire'. Shared insight on fuel poverty risks for vulnerable groups and the need to ensure digital and energy technologies work for the resident. Suggested collaboration with adaptation services. Sparked discussion and knowledge sharing.
Year(s) Of Engagement Activity 2023
URL https://zerocarbonyorkshire.org/working-groups/low-carbon-buildings/
 
Description Invited talk: Empowering infrastructures in UK sheltered housing 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Invited talk: empowering infrastructures in UK sheltered housing
Invited talk at Sensors Data 2022, University of Cambridge
Paper presentation for forthcoming project paper. Powerpoint style. Mixed with wider reflections on the role of sensors in our homes and research
~100 experts in sensors technology from Cambirdge CDT, also representatives from sensors industries and UKRI.
Year(s) Of Engagement Activity 2022
URL https://cdt.sensors.cam.ac.uk/events/sensors-day-2022
 
Description Invited video and blog: Retrofit homes to tackle multiple crises, via the Grantham Institute for Climate Change and the Environment 
Form Of Engagement Activity A press release, press conference or response to a media enquiry/interview
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Media (as a channel to the public)
Results and Impact Content shared via The Grantham Institute for Climate Change
Year(s) Of Engagement Activity 2022
URL https://www.imperial.ac.uk/news/241373/retrofit-homes-tackle-multiple-crises/
 
Description Lassoing unicorns: how to map capabilities for better interdisciplinary research 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Sometimes doing interdisciplinary work feels like trying to lasso unicorns. Working with big players from foreign disciplines and interdepartmental drifters. Negotiating over language and frameworks. Agreeing common research questions. All the while trying to gather data and do good work.
Building on methods developed in ESRC and Horizon 2020 funded projects on interdisciplinary research, this workshop will:
a) introduce the concept interdisciplinary capabilities - the disciplinary skills and informal aptitudes needed for people like environmental engineers, ecological economists and machine learning developers to work well together.
b) present a mixed-method approach to mapping capabilities using bibliometric analysis and interviews.
c) offer hands-on reflexive exercises on personal 'capability mapping', tailored to workshop participants
The session will help scholars of all levels recognise power and knowledge in research and identify opportunities to steer that research together.
Year(s) Of Engagement Activity 2021
URL https://keepfaking.it/workshop-human-capabilities-for-interdisciplinary-research/
 
Description Life Cycle Assessment principles 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Industry/Business
Results and Impact LCA principles and introduction in the context of EIDS project.
Year(s) Of Engagement Activity 2022
 
Description Life cycle environmental impacts of digital services / Orbit Workshop 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Industry/Business
Results and Impact In this Workshop the main goal is to introduce LCA principles and preliminary results and assumptions made to estimate the environmental impacts of the digital service to Orbit. The second part is a Workshop to understand and interpret their futures plans to improve the service in the future.
Year(s) Of Engagement Activity 2023
 
Description Lunch and Learn Workshop on Life Cycle Assessment: Material and Product-centred 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Postgraduate students
Results and Impact The workshop aimed to increase engagement and knowledge about Life cycle assessment by postgrad researchers at the University of Manchester.
Year(s) Of Engagement Activity 2023
URL https://events.manchester.ac.uk/event/event:o18k-lfibc5de-gna6ve/life-cycle-assessment-lca-lunch-and...
 
Description Online discussion session with the Academic Health Sciences Network 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact The online session consisted of a series of presentations and discussions as part of "The Academic Health Sciences Network - NetZero Supplier Briefing Session". 51 attendees participated, including: Health-tech companies, especially SMEs; NGOs; researchers; and members of the Academic Health Sciences Network. There were lively discussions of how the NHS can achieve its net zero goals, including methodological/measurement challenges, and examples of best practice.
Year(s) Of Engagement Activity 2022
 
Description Panel speaker at Housing Brighton conference 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Industry/Business
Results and Impact Presented key findings from the project and took part in a panel discussion as part of the Housing Brighton session on 'Utilising technology to decarbonise housing stock' from 13:30-14:20 on 8 May 2024. The audience included 48 people. The presentation and the panel discussion resulted in an engaging discussion about the importance of building server rooms for reducing the environmental impact of digital technologies. Several professional practitioners requested further information about the findings and reported changing their minds about the importance of server rooms.
Year(s) Of Engagement Activity 2024
 
Description Panel talk: Imagining the home of the future 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Other audiences
Results and Impact Panel talk: Imagining the home of the future (online)
This lunch hour lecture as part of UCL's prestegious Lunch Hour Lecture series brings together the diverse voices who helped to create the story behind the Tomorrow's Home exhibition which was co-organised by this project..
~50 UCL internal people with a handful of external co-creation partners all interested to hear how we got on with the Musuem of the Home exhibition. This was a panel event with other members of the wider museum exhibition team.
Year(s) Of Engagement Activity 2022
URL https://www.youtube.com/watch?v=zHx9_iqvl1I
 
Description Participation in symposium: Bridging the Gap: Net Zero 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Professional Practitioners
Results and Impact The event's purpose was to engage with NHS stakeholders in the field of Net Zero initiatives. During the event, a team member discussed current and future policies related to Net Zero with key professional stakeholders in the NHS and related organisations. Our discussion focused on sharing knowledge and strategies for sustainable healthcare, which sparked email conversations afterwards.
Year(s) Of Engagement Activity 2023
 
Description Participation in symposium: THIS Space 2023 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact The purpose of the event was to share learning on what works in healthcare improvement, what doesn't, and why. A key theme was improving environmental sustainability in the NHS. A team member discussed insights and experiences on this with a range of stakeholders, especially those working in the NHS. As a result, we organised a follow-up meeting with another attendee (a consultant in the NHS) and shared outputs from our research to inform their practice.
Year(s) Of Engagement Activity 2023
 
Description Participative workshop in Brighton care home as part of Social care week festival 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Patients, carers and/or patient groups
Results and Impact ~16 people attended a participative workshop on the possibilities for living with digital technologies in care settings in the future. The attendees were mostly older residents of the care home in which the event took place. Also attending were some staff. This was a highly participative event which was also entertaining for participants.
Year(s) Of Engagement Activity 2022
 
Description Presentation and panel: Connection, comfort & control: older peoples' perspective on technology retrofits at home, Maing (A) Mends (Tampere, Finland) 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact Virtually presented within a session focused on older people, housing and co-creation. Joined panel afterwards.
Year(s) Of Engagement Activity 2022
URL https://www.atut.fi/programme2
 
Description Presentation at international conference ISNGI 2022 in Rotterdam 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Professional Practitioners
Results and Impact I presented a talk titled "Digital infrastructure transformation, healthy ageing and independent living: unpacking the inclusion challenges" at the Special Session 3C: Critical Infrastructure Resilience, on 9th September 2022 in Rotterdam, part of the International Symposium of Next Generation Infrastructure (ISNGI). The discussion involved participants from the World Bank, National Infrastructure Commission, digital companies, policy makers and infrastructure providers from the Netherlands and across Europe, including the UK. We received requests for more information from the World Bank and a Dutch Digital company.
Year(s) Of Engagement Activity 2022
URL https://isngi.org/events/special-sessions/
 
Description Public webinar: The Future of Social Care Technology - Robotics 
Form Of Engagement Activity A talk or presentation
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Third sector organisations
Results and Impact Cian O'Donovan appeared on an expert panel for Digital Social Care, the advocay organisation for technology in care settings.

Here's the blurb:
From robot cleaners and companions to exoskeletons, there have been numerous pilots world wide on how robots could be used in social care.
In this session, we are joined by care providers who have started to use robots in their own organisations and experts in the field of robotics to discuss what is happening now and what the future might be.
Who should attend?

These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.

This might include:

Owners
Registered Managers
Nurses
Care Staff
Administrators
IT Professionals
Quality & Compliance Leads
Commissioners
Care Associations
People who use care and support services
Year(s) Of Engagement Activity 2022
URL https://www.eventbrite.co.uk/e/the-future-of-social-care-technology-robotics-tickets-490428022417
 
Description Public workshop: Reimagining Tomorrow's Home when I'm older 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Public/other audiences
Results and Impact ~15 people, diverse public participation and engagement workshop.

In this collaborative, interactive and fun workshop we'll try and answer some of these questions together. Participants will explore the Museum of the Home's new Tomorrow's Home exhibition. They'll use ideas from the exhibition of what a home in 2050 might look like to inspire creative re-imaginings of what their home needs to be.

Often this kind of thinking about our future lives and technologies and services is done behind closed doors in universities of big companies. In this workshop we want to open-up thinking about future homes and everyone's invited.

The workshop is designed for anyone 18 or over that has an interest in the home and our place in it. You don't need to do anything in advance, and you'll be fully briefed on the day. People from across London are invited and we are especially interested in welcoming neighbours from Hackney and surrounding areas. And if there's anything we can do to help improve your access or participation in the workshop on the day, please let us know.
Year(s) Of Engagement Activity 2021
URL https://www.eventbrite.co.uk/e/tomorrows-home-session-reimagining-tomorrows-home-when-im-older-ticke...
 
Description The Future of Social Care Technology - Implementing Robotics & AI 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach International
Primary Audience Patients, carers and/or patient groups
Results and Impact Cian O'Donovan spoke at an online practioners forum for social care professional: 6 Mar 2023 run by Digital Social Care. O'Donovan used examples of empirical material and theory development from UKRI projects TAS Empowering Future Care Workforces and EPSRC Environmental Impacts of Digital Services
Year(s) Of Engagement Activity 2023
URL https://www.eventbrite.co.uk/e/the-future-of-social-care-technology-implementing-robotics-ai-tickets...
 
Description Trustee to Care and Repair, Leeds 
Form Of Engagement Activity A formal working group, expert panel or dialogue
Part Of Official Scheme? No
Geographic Reach Local
Primary Audience Professional Practitioners
Results and Impact Attend quarterly board meeting for Care & Repair, Leeds. Inform their decision making toward the integration of energy efficiency retrofit with home adapation services to assist people cared for at home.
Year(s) Of Engagement Activity 2022
URL https://care-repair-leeds.org.uk/about/trustees/
 
Description Workshop with different departments and services developers within Orbit 
Form Of Engagement Activity Participation in an activity, workshop or similar
Part Of Official Scheme? No
Geographic Reach Regional
Primary Audience Industry/Business
Results and Impact The workshop brought together 15 people representing 11 different departments within Orbit who have previously not been involved with the project directly. The workshop introduced the key learnings and findings from the first stage of the project (on how residents use digital technologies for health and wellbeing in the home) and provided training based on these. As a result of the workshop the research teams is co-developing a protocol for housing and cooling servers within existing schemes and identifying technical requirements for reducing the environmental impact of digital technologies in the schemes for new builds.
Year(s) Of Engagement Activity 2022