Crafting a Healthier Internet: People, Things and our Digital Society
Lead Research Organisation:
Northumbria University
Department Name: Fac of Arts, Design and Social Sciences
Abstract
The aim for this project is to explore how we can define and foster a healthy relationship between people, the internet and things using the ethos and practices of craft, informed by knowledge within the humanities, augmented with technical know-how and leveraging citizen engagement/collaboration.
The internet is a powerful force in society. Since the inception of the World Wide Web, the internet was held up as a place of wonder, creativity and opportunity. Yet it is currently in a very problematic position: fake news, centralisation of power, the dominant control of a select number of technology giants, disinformation, the weaponization of social media, the undermining of democratic processes, mass manipulation of citizens, cyber crimes and abuse of personal data are internationally recognised as areas of significant concern. As more and more everyday objects become internet-connected, become part of the Internet of Things (IoT), these questions of trust, privacy, security and abuse of data will become more pressing, as anxieties over the eavesdropping capabilities of smart speakers such as Alexa demonstrate. Furthermore, it is widely recognised, and even promoted, that industrial design has led to a step-change in the way that digital technology companies are able to significantly amplify the reach of their products (Apple being the most obvious example). Yet this has led to a wholly unsustainable, homogeneous, global culture of two-year life-cycle devices and an internet that is being 'colonised' by a handful of US and Chinese companies. These issues are not ones that can be addressed exclusively with technological innovation and instrumental solutions. They require initiatives that consider the social and ethical implications and consequences (intended or not) of the underlying ethos and structure on which internet businesses are founded.
We will be partnering with Mozilla, and inspired by their Internet Health Report, we are challenging existing 'unhealthy' ways in which the IoT is being conceptualised and implemented (i.e. privileging economic business models over user agency, lacking openness, transparency and legibility) and provide an alternative 'healthier' trajectory for IoT development.
While design often aspires to ubiquity and standardisation, craft thrives on specificity and bespokeness, which is often rooted in localism, and embodies the values of authenticity, provenance and care. Through working at a local level, in terms of both consideration and production, we seek to bring new perspectives and methods for conceptualizing and creating forms of IoT, embodying our craft ethos. As such we will create compelling examples of context specific, meaningful and trusted forms IoT in order to explore and understand the ways that we can change current trajectories across the sector.
Based in the North East of England, this project will work closely with local groups, businesses, organisations and individuals, alongside experts from design, craft and the Humanities to critique existing IoT offerings. Craft centred explorations will result in radical reimaginings of what an IoT artifact might be and do, falling outside established IoT tropes (E.g. Amazon Echo, Google Nest, LG's Alexa powered fridge). These will inform participatory co-design activities and the production of a series of new IoT devices that participants will live with over several months. The project will investigate four scales of relationship between individual people, the internet and things: Person + Body, Person + Home, Person + Neighbourhood, Person + Town/Rural region. These contexts of scale will enable the investigation of meaningful and sustainable forms of relationship between an individual and their wider environment at a number of levels, ultimately providing a resource of radical new exemplars of IoT and a roadmap to a healthier digital future (i.e. recommendations for new approaches to, and conceptualisations of IoT).
The internet is a powerful force in society. Since the inception of the World Wide Web, the internet was held up as a place of wonder, creativity and opportunity. Yet it is currently in a very problematic position: fake news, centralisation of power, the dominant control of a select number of technology giants, disinformation, the weaponization of social media, the undermining of democratic processes, mass manipulation of citizens, cyber crimes and abuse of personal data are internationally recognised as areas of significant concern. As more and more everyday objects become internet-connected, become part of the Internet of Things (IoT), these questions of trust, privacy, security and abuse of data will become more pressing, as anxieties over the eavesdropping capabilities of smart speakers such as Alexa demonstrate. Furthermore, it is widely recognised, and even promoted, that industrial design has led to a step-change in the way that digital technology companies are able to significantly amplify the reach of their products (Apple being the most obvious example). Yet this has led to a wholly unsustainable, homogeneous, global culture of two-year life-cycle devices and an internet that is being 'colonised' by a handful of US and Chinese companies. These issues are not ones that can be addressed exclusively with technological innovation and instrumental solutions. They require initiatives that consider the social and ethical implications and consequences (intended or not) of the underlying ethos and structure on which internet businesses are founded.
We will be partnering with Mozilla, and inspired by their Internet Health Report, we are challenging existing 'unhealthy' ways in which the IoT is being conceptualised and implemented (i.e. privileging economic business models over user agency, lacking openness, transparency and legibility) and provide an alternative 'healthier' trajectory for IoT development.
While design often aspires to ubiquity and standardisation, craft thrives on specificity and bespokeness, which is often rooted in localism, and embodies the values of authenticity, provenance and care. Through working at a local level, in terms of both consideration and production, we seek to bring new perspectives and methods for conceptualizing and creating forms of IoT, embodying our craft ethos. As such we will create compelling examples of context specific, meaningful and trusted forms IoT in order to explore and understand the ways that we can change current trajectories across the sector.
Based in the North East of England, this project will work closely with local groups, businesses, organisations and individuals, alongside experts from design, craft and the Humanities to critique existing IoT offerings. Craft centred explorations will result in radical reimaginings of what an IoT artifact might be and do, falling outside established IoT tropes (E.g. Amazon Echo, Google Nest, LG's Alexa powered fridge). These will inform participatory co-design activities and the production of a series of new IoT devices that participants will live with over several months. The project will investigate four scales of relationship between individual people, the internet and things: Person + Body, Person + Home, Person + Neighbourhood, Person + Town/Rural region. These contexts of scale will enable the investigation of meaningful and sustainable forms of relationship between an individual and their wider environment at a number of levels, ultimately providing a resource of radical new exemplars of IoT and a roadmap to a healthier digital future (i.e. recommendations for new approaches to, and conceptualisations of IoT).
| Description | Workshop as part of The national Festival of Making |
| Form Of Engagement Activity | Participation in an activity, workshop or similar |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Public/other audiences |
| Results and Impact | hiCraft's Festival of Making workshop in Blackburn explored IoT through physical making: Crafting connections: imagining and making your Internet of Things with hiCraft. Held in July, the Festival of Making provided an opportunity for people to imagine and think about connecting digitally. We did this through physical making and drawing. The tasks offered attendees at the festival a chance to draw how they envision connection and to think about how they would like to be connected to others in their lives. The following text introduced the workshop to the festival audience. Internet of Things sensors can connect fridges, heating, smart speakers and toys, yet sensors can also invade our privacy and security. How might we differently connect using sensors? What should sensors be used for? Using everyday craft materials you will explore making physical models that capture narratives of what a fantastical Internet of things might look like. By making invisible networks visible we can imagine inventive ways to connect people and things through sensors. Workshop activities included: a drawing exercise in which participants are asked to draw their current experience of connecting digitally; a badge making exercise (see below right for the template) where participants were invited to draw a response to connection incorporating the hicraft themes of caring, subjective, bespoke, known origin and local; and using pre made stickers (see below left) an exercise of sharing stimulus images on the idea of connection as a way to have a conversation about connecting. Our workshop took place in a large shop space occupied by three other fun and diverse workshops, a few of which involved some hammering and drilling. A lot of people took part in the badgemaking activity while the drawing activity was completed by 20+ people. The afternoon craft physical making workshops were booked out and produced some interesting results. However the busy space wasn't ideal for in depth discussions and focused making. Singularly holding the space was challenging and the topic was a little too complex to convey. The badge making and drawing was a fun activity regardless of a lack of understanding of the complexities. However there were some useful findings and attending the festival was stimulating and relevant overall. Participant drawings and discussions about the topic generally illustrated a concern about the health of the internet and the impacts of digital connection. Parents of young children particularly felt a responsibility to manage their children's internet use. A number of people in their early twenties showed a good understanding and general concern of the issues. Running the workshop alone and actively making the badges and managing the drawing exercise meant there was limited time to document the artwork on the badges, which of course were a giveaway to the makers/ participants. Distributing the badges helped to spread awareness of the topic. |
| Year(s) Of Engagement Activity | 2023 |
| URL | https://hicraftnorthumbria.org/?p=2226 |