Interaction and service design of a virtual health hub for patients with cardiovascular disease
Lead Research Organisation:
University of Ulster
Department Name: Sch of Art & Design
Abstract
'As agreed with AHRC please see the Case for Support attachment for the full application information'
Publications
| Description | At this early stage of research delivery, some significant new research partners have been established. In particular involvement with Policy Connect's All-Party Parliamentary Design and Innovation Group affording the opportunity to contribute to the national discussions on the role of design to NetZero strategy. As a result of the learning through this award application, Ulster University also secured another award in Round 1 of the Design Exchange Partnerships. These formed background funding in another successful application for a Green Transition Ecosystem. Collectively these AHRC funded awards have increased Ulster University's research profile and have led to new networks. |
| Exploitation Route | It is anticipated that the direct beneficiary will be the Cardiac Assessment Unit (CAU) at the Western Health & Social Care Trust in Northern Ireland and their patients. The process of applying design thinking to clinical services is helping to declutter and plan services, as a skillset within the Trust. The applied design outcomes hope to provide tools to help manage service improvements. Potential for secondary outcomes, not originally anticipated in the research award application, relate to policy influence as a contributor to APDIG. These specifically relate to design's role for NetZero gain in the healthcare sector. As a result of this research, an activity has funded by the AHRC Impact Acceleration Account (AH/X003361/1), delivered by Prof Paul Rodgers and colleagues, under the remit of 'Does Design Care...?3elfast' for 4-6 September 2023, enhancing the research environment in Northern Ireland and improving connections between QUB, Strathclyde, RCA and Ulster researchers in particular. |
| Sectors | Communities and Social Services/Policy Healthcare Other |
| Description | The benefits from this pilot Design Exchange Partnership are predominantly indirect. The Virtual Hub itself remains at a conceptual level, due to the limited scale of this award. However, the Design for Health networks have seen wider benefits. One direct benefit relates to Dr Boyd, as the Design Associate and at the time an Early Career Researcher (ECR). He has gained valuable experience and engagement with grant writing and delivery. He has since been involved in another application for HEA North South funding between Ulster University's Belfast School of Art, the National College of Art & Design Dublin, University of Limerick and Atlantic Technological University Letterkenny on a proposal (Co-Create Ireland: Art and Design Research Network for Inclusive Futures) which has a work package on Healthcare futures (results pending). Dr Boyd led a publication in IEEE and there have been six engagements activities that have significantly build our networks. In particular: Involvement with Policy Connect's All-Party Parliamentary Design and Innovation Group (APDIG) affording the opportunity to contribute to the national discussions on the role of design to NetZero strategy: Professor Magee's engagements with the Health Innovation Research Network for Northern Ireland (HIRANI) at their MITS conference panel and mentor for emerging healthcare innovation companies broadening our national visibility: Professor Magee's presentations at the Council for Higher Education in Art & Design (CHEAD) Research Innovation and KE strategy group showcasing the role of design for health: Dr Boyd and Professor Magee presentations at the Design Museum as part of the Future Observatory activities extending reach: The latter led to Ulster University hosting the AHRC's regional launch of the Green Transition Ecosystem (GTE) call in 2022. Subsequently, Professor Magee led a successful bid securing one of four national GTE's for the region, including four Universities and twelve companies, titled Future Island-Island (£4.8m = £4.1m @80%FEC). In parallel we attracted the AHRC Design Research for Change, Does Design care...? workshops in Belfast in September 2023, building strong links with the Scottish GTE, Design HOPES. This has resulted in two book publications, where Professor Magee was editor and Dr Boyd a contributor, however these are not reported in this award as their primary award is under the Design Research for Change initiative led by Professor Paul Rodgers. |
| First Year Of Impact | 2022 |
| Sector | Creative Economy,Education,Environment,Healthcare |
| Impact Types | Societal Economic Policy & public services |
| Description | Participation in the National Consultation by the All-Party Parliamentary Design & Innovation Group (APDIG). Title: How can Art and Design research and Arts research methodologies help tackle the biggest challenges faced by the UK? (9th December 2021) |
| Geographic Reach | National |
| Policy Influence Type | Contribution to a national consultation/review |
| URL | https://www.policyconnect.org.uk/news/how-can-art-and-design-research-and-arts-research-methodologie... |
| Description | Participation in the National Consultation: APDIG Design Council joint Round table |
| Geographic Reach | National |
| Policy Influence Type | Contribution to a national consultation/review |
| URL | https://www.policyconnect.org.uk/events/apdig-design-council-joint-roundtable |
| Description | Policy Connect: All-Party Parliamentary Design & Innovation Group (APDIG) |
| Geographic Reach | National |
| Policy Influence Type | Membership of a guideline committee |
| URL | https://www.policyconnect.org.uk/apdig |
| Description | Ulster University An academic Collaborative Agreement between Ulster University and the HSCNI - REFERENCE: 90202R: "Design Exchange Programme: Interaction And Service Design Of A Virtual Health-Hub, For Patients With Cardiovascular Disease" Dated 30 August 2022 |
| Organisation | Health and Social Care in Northern Ireland (HSCNI) |
| Country | United Kingdom |
| Sector | Public |
| PI Contribution | This agreement has permitted the extension of the team to include Research Nurses at the Western Health and Social Care Trust. It also affords a longer period of engagement with clinical partners beyond the end date of the award. |
| Collaborator Contribution | Discussions are ongoing relating to Master's study work and potential PhD support for practising Nurses wishing to pursue research in their careers.. |
| Impact | N/A |
| Start Year | 2022 |
| Description | AHRC Green Transition Ecosystem Event in Northern Ireland |
| Form Of Engagement Activity | Participation in an activity, workshop or similar |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Third sector organisations |
| Results and Impact | This event will enable the audience to hear more about GTEs and how they are situated within the wider Future Observatory: Design the Green Transition programme, hear about other opportunities outside of the programme and ask questions to a panel of AHRC and FO representatives. During the event Ulster Univeristy, Queens University and the Open University were present. Ulster and Queens presented key research relating to NetZero and sustainability agendas, which featured the findings of this project. As an outcome, Prof Magee is leading an application for £4.625M to the AHRC with a collaborative bid between Ulster, Queens, Glasgow School of Art and the University of the Arts London. |
| Year(s) Of Engagement Activity | 2022 |
| URL | https://www.eventbrite.co.uk/e/ahrc-green-transition-ecosystem-event-in-northern-ireland-tickets-421... |
| Description | CHEAD: What does it mean to work in an interdisciplinary way? Panel presentation and discussion |
| Form Of Engagement Activity | A talk or presentation |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Third sector organisations |
| Results and Impact | This symposium will bring together members of the Research Alliance to discuss interdisciplinary working, team building and terms of engagement. This event will also include a workshop to explore interdisciplinary research proposals. • What are the parameters when working on an interdisciplinary research project? • What do creative researchers bring to the project? • What space do creative researchers own? • How do creative researchers share what we know without being apologists for what we don't know? • Do creative researchers need to revisit definitions in order to better understand what we are good at and what we offer? 20 Academic leaders, who are members of CHEAD Research Alliance were in attendance. The symposium is one of a series relating to developing National Design Policy. |
| Year(s) Of Engagement Activity | 2022 |
| URL | https://pure.ulster.ac.uk/en/activities/chead-what-does-it-mean-to-work-in-an-interdisciplinary-way-... |
| Description | Design Exchange Partnership Forum: Interaction and service design of a virtual health hub for patients with cardiovascular disease |
| Form Of Engagement Activity | Participation in an activity, workshop or similar |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Third sector organisations |
| Results and Impact | A public talk as part of the Design Museum London forum. An update was shared on the progress of embedding design research within healthcare to synthesise complexity and strategically develop a Virtual Health Hub for Patients with Cardiovascular Disease. Specifically conceptualisation of a Realtime App., to manage the flow of patients, and Service Design for a Cardiology Virtual Assistant enabling remote patient engagement across hospital sites and diagnostic equipment. |
| Year(s) Of Engagement Activity | 2022 |
| URL | https://pure.ulster.ac.uk/en/publications/design-exchange-partnership-forum-interaction-and-service-... |
| Description | Design Exchange Partnership Forum: Interaction and service design of a virtual health hub for patients with cardiovascular disease |
| Form Of Engagement Activity | A talk or presentation |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Professional Practitioners |
| Results and Impact | This was a progress report to the AHRC and the Design Museum, London, as part of a national showcase on how design research is tackling NetZero challenges (AH/W007827/1). Embedding design research within healthcare to synthesise complexity and strategically develop a Virtual Health Hub for Patients with Cardiovascular Disease. Specifically conceptualisation of a Realtime App., to manage the flow of patients, and Service Design for a Cardiology Virtual Assistant enabling remote patient engagement across hospital sites and diagnostic equipment. |
| Year(s) Of Engagement Activity | 2022 |
| URL | https://pure.ulster.ac.uk/en/publications/design-exchange-partnership-forum-interaction-and-service-... |
| Description | Panel member in MITS2023- Session 6: Design for Health |
| Form Of Engagement Activity | A talk or presentation |
| Part Of Official Scheme? | No |
| Geographic Reach | Regional |
| Primary Audience | Professional Practitioners |
| Results and Impact | This was the first time the Medical Innovation & Technology Summit has come to Ireland. I was invited as a panel specialist in Design for Health, where during the session, I provided several examples of innovations and design for health applications. One such reference was in relation to the Design Exchange Partnership. |
| Year(s) Of Engagement Activity | 2023 |
| URL | https://pure.ulster.ac.uk/en/activities/mits2023-session-6-design-for-health |
| Description | The Patient Game |
| Form Of Engagement Activity | A talk or presentation |
| Part Of Official Scheme? | No |
| Geographic Reach | National |
| Primary Audience | Third sector organisations |
| Results and Impact | This symposium debates the similarities and differences between scholarship, research and practice-based research within the creative arts. Examples of interdisciplinary case studies submitted by members of the Research Alliance were presented. Professor Magee's contribution involved a case study and panel member discussion. The talk was entitled "The Patient Game" and discussed a collaborative research journey between design, cardiology and computer science, developing 3D anatomical visualisation software, for pre-operative decision making. It included a brief introduction to the current DEP award. |
| Year(s) Of Engagement Activity | 2021 |
| URL | https://pure.ulster.ac.uk/en/publications/the-patient-game |