Disseminating housing research to practitioners who can use the findings to shape and improve services

Lead Research Organisation: University of Sheffield
Department Name: Town and Regional Planning

Abstract

Housing researchers and practitioners inhabit two often separate worlds. Each group has its own networks, events, debates and structures. This project would help to bring the two groups together, to achieve meaningful policy debate, practical action for research informed improvement to strategy and services, and a synergy that could help to underpin future research.

This proposal seeks to help ameliorate the current economic difficulties in the participating sectors. The problem of lack of robust evidence for the policy and practice community to use in decision making is likely to be exacerbated in the coming period, following the curtailment and in some cases cessation of nationally available data sets. A further current problem for the policy and practice community exists in the necessity for budget cuts and the scarcity of resources. This is hampering practitioners' capacity to research issues themselves, to commission research exercises and to find and select useful research to put into action. The commercial sector similarly faces economic austerity and a risk-averse climate. Its links to the academic community need further development. Commercial organisations therefore need support in developing the provision of research-based evidence from what would initially be seen as a non-viable venture commercially into a self-sustaining activity.

The project would place a University of Sheffield researcher with HQN Ltd, which operates a membership network of about 700 housing organisations. The researcher's task would be to set up and operate a bespoke network within HQN's existing base, featuring news and digests of relevant academic and other research. An impact-focused initiative working individually with four organisations to support them in incorporating academic research into their policy and practice or strategic work would form a core part of the project.

Planned Impact

Primary beneficiaries would be: social housing organisations, tenants and residents, national and local policy makers across the UK, and HQN Ltd. Academics will also benefit.

Social housing organisations would benefit from being able to access a far wider range of academic research than currently, in a format that is helpful to them. Publications from the project would also enable more timely access to data and findings, allowing research to be used in practice more quickly. Organisations would benefit from better decision-making, based on or taking account of research evidence. Four organisations would benefit directly from individual work with the project team.

Tenants and residents would benefit indirectly from improvements in services, and possibly better value, made as a consequence of research evidence. It should also be noted that some tenants and residents are themselves involved in the running of social housing organisations, and could benefit from direct access to research.

Policy makers also require robust research evidence on which to formulate their policies and strategies, but particularly at local level their access to such information may be limited - especially in times of stretched resources. The project would enable policy makers to access a wider range of research findings, potentially enhancing their ability to encompass broader themes in their work.

All types of end users would benefit from greater capacity to get involved in the design of future ESRC and other funded research projects.

HQN Ltd would benefit in being able to offer an enhanced and innovative service to members at no extra cost. The new product would form an important part of its portfolio. In the longer term the company could gain a competitive advantage, by offering what would currently be the only such service in the housing field.

In summary, the impacts and beneficiaries are:
1 Long term: improving impacts of housing-related investments and policy. A broader set of users - who will make real investments in housing, neighbourhoods and communities; and who will make policy in these areas - will have faster and easier access to cutting edge housing research. Primary beneficiaries: social housing organisations, tenants and residents, national and local policy makers across the UK.

2 Medium term: improving the capacity of research users to get engaged in the design of future ESRC (and other) funded academic projects. Primary beneficiaries: social housing organisations, tenants and residents, academics.

3 Short term: helping HQN develop a commercially viable means of synthesising and disseminating academic research among its members. Primary beneficiaries: social housing organisations, tenants and residents, HQN Ltd.

Publications

10 25 50
 
Description The Economic and Social Research Council (ESRC), Housing Quality Network (HQN) and Housing Studies Association (HSA) funded an innovative knowledge exchange project aimed at making the results of major housing research projects more accessible to housing practitioners and policymakers through a range of different activities.
The project had several objectives, including to: (i) support the practical use of academic research data and findings by housing organisations to benefit strategic planning and service delivery; (ii) promote academic research; (iii) create a potentially commercialisable information/research product in conjunction with a private sector partner; (iv) develop relationships and understanding through dialogue between academics and practitioners.
The principle output has been the production of a quasi-commercial information product, the 'Evidence' network, newsletter and website, aimed directly at senior managers within housing organisations. This is available at http://hqnetwork.co.uk/evidence. More than 60 contributors from academia, practice and business communities contributed material spanning 10 editions.

The project also involved working with selected housing organisations on the commissioning and use of academic research. This was achieved in several ways. First, postgraduate students at the University of Sheffield's department of Town and Regional Planning who expressed an interest in completing research dissertations on housing related topics were invited to co-produce a research project with an external housing organisation, brokered through the 'Evidence' network. Students were encouraged to liaise with the organisation. The PI and RA were involved centrally in meetings with students and the organisations, as well as ongoing monitoring of the process from both the student (researcher) and housing organisation (commissioner/user) perspectives. Second, the PI and RA worked with Asset Skills, a housing and construction industry body, to develop further the relationship between researchers and commissioners/users of research. This resulted in the extension of an important bursary scheme run by Asset Skills to housing and planning students undertaking research with external organisations.

Key findings from the project included the following:

- There is a wide ranging support and appetite for a product that connects academic researchers (and their outputs/findings) to policy and practice audiences. The success of Evidence points to the need to have close editorial control over content and style; and to be able to use existing large networks, with established credibility among senior practitioners, instead of creating new networks.
- Despite this, commercialisation of the Evidence project might need longer than 1 year to become fully self sustaining. The PI and RA are exploring alternative sources of small scale HE funding, on a 'crowdfunding' model, to ensure the ongoing development of the 'Evidence' product and network
- Organisations commissioning research and those doing research, including students, still have a tendency to speak different languages. While it is possible to overcome these difficulties, the very different reasons for commissioning and doing research need to be clearly understood. For academics, the importance of robust conceptual frameworks, 'distance', and time remain paramount. For students, the need to frame and time research project is a narrow way that is compatible with other activities remains challenging and difficult to reconcile with operational needs of research commissioners. For commissioners, the pressures of time and policy priorities often demand specific research questions and methodologies that researchers might not otherwise select.
Exploitation Route The project team developed the Evidence network as an adjunct to an existing network of housing professionals maintained by HQN Limited. This guaranteed that distribution of the Evidence newletter (containing research summaries) was sent to over 2,300 named individuals - principally senior executives and board members of housing associations. These exclude further shares, forwards and other forms of internal distribution within organisations, which have been subject to email click-through monitoring by HQN on a commercial-in-confidence basis. We continue to promote the Evidence network and its products in other forums including professional and academic conferences (to date these have included: Housing Studies Association (twice); ESRC Big Society & Localism seminar series; FEANTSA European Homelessness Network; HQN Data Conference; Chartered Institute of Housing; HQN Conference; National Housing Federation conference; HQN Residents' Network. We have produced a prospectus aimed at housing research organisations (primarily within universities) aimed at generating support for continuance of the network.

The anticipated impacts from the project involved shaping practice or otherwise realising benefits among a range of identified primary and secondary beneficiaries.
The principal primary beneficiaries were social housing organisations, tenants and residents, and national and local policy makers across the UK, and HQN Ltd. Social housing organisations benefited from being able to access a far wider range of academic research than they were otherwise able to, in a format that was helpful to them. This allowed research to be used in practice more quickly, hopefully permitting better decision-making on key strategic issues.
We also anticipated that tenants and residents could benefit. The occurred in a direct way through the network and its outputs reaching key tenant and resident groups engaged in housing governance (e.g. as housing association board members) and through the HQN's Residents' Network conference (November 2013). Indirectly, it was anticipated that residents of social housing would benefit indirectly from improvements in services, and possibly better value, made as a consequence of research evidence although this is difficult to quantify and evaluate over the short term.
HQN Ltd benefited in being able to offer an enhanced and innovative service to members at no extra cost. The new product would form an important part of its portfolio although not by the end of the project entirely self-sustaining. In the longer term the company could gain a competitive advantage, by offering what would currently be the only such service in the housing field.
Sectors Communities and Social Services/Policy

URL https://hqnetwork.co.uk/housing-evidence
 
Description The outputs from this project have been used throughout the UK housing sector. The project utilised the HQN's subscription based membership network of senior executives, board members, involved residents, and others associated with the policy and delivery of housing in the UK. The project findings and outputs (principally the series of edited 'Evidence' newsletters) were distributed free of charge and without paywall or registration. Publicity was via the abovementioned email to approximately 2,300 recipients as well as social media (tweets, retweets, etc.). HQN Ltd have used the project's findings and outputs to continue the Evidence project without need for ESRC funding. This is helping them to develop a commercial proposition out of the project as well as continue to provide accessible syntheses of research findings from academic projects to the policy and practice community. Tacit evidence of the reach of the project can be found through discussion and dialogue with policymakers and practitioners. Significantly, the PI was able to use three meetings of an ESRC Seminar Series (Housing and the Big Society, PI: Kim McKee) to further publicise and current project and assess its impact and reach. Discussions with senior policymakers in England, Scotland and Northern Ireland suggested a high level of engagement with both the project's specific outputs (newsletters) and the general findings of a need for more accessible research syntheses which answer the 'so what?' question. Evidence began in 2013 as a joint project from HQN, the University of Sheffield and the Housing Studies Association, supported by the Economic and Social Research Council. It continues to enjoy support from the HSA, Heriot-Watt University, York Law School, the Welfare Conditionality Project and the Centre for Regional Economic and Social Research at Sheffield Hallam University. The project has now published 19 outputs (most recent Dec 2017), most without direct ESRC support. As of February 2020, the 'Evidence' concept and product developed within the project is now part of the HQN's established 'Governor' newsletter, sent to CEOs and other senior leaders within the UK housing sector. PI Ferrari provided the guest editorial to the January 2020 edition by summarising recent research from the UK Collaborative Centre for Housing Evidence, another UKRI ESRC investment.
First Year Of Impact 2013
Sector Government, Democracy and Justice
Impact Types Economic,Policy & public services

 
Description ESRC/JRF/AHRC Housing Evidence Centre
Amount £5,904,306 (GBP)
Organisation Economic and Social Research Council 
Sector Public
Country United Kingdom
Start 08/2016 
End 07/2021
 
Description Collaboration with HQN Ltd 
Organisation HQN Ltd
Country United Kingdom 
Sector Private 
PI Contribution This project has given rise to a unique new University-Private Sector collaboration with HQN Ltd (the Housing Quality Network). HQN provided match funding to the ESRC grant, and have been involved int he design and delivery of the project. There existed no such relationship prior to the project. The relationship has led to several other strategic collaborations beyond the scope of the current project.
Collaborator Contribution HQN have employed the services of the researcher from this project to continue developing the Knowledge Exchange network and product on a more commercial footing. This activity continues to date, with the most recent publication being an evidence synthesis of the ESRC-funded Welfare Conditionality project (PI: Peter Dwyer, York) aimed at housing practitioners and organisations.
Impact Evidence issue 9: Regeneration Evidence issue 10: Anti-social behaviour Evidence issue 11: Living spaces Evidence issue 12: Land Evidence issue 13: Housing and poverty Evidence issue 14: Rent and benefits Evidence issue 15: Housing law Evidence issue 16: Research round-up Evidence issue 17: Welfare conditionality
Start Year 2013
 
Description Collaboration with Housing Studies Association 
Organisation Housing Studies Association
Country United Kingdom 
Sector Charity/Non Profit 
PI Contribution This project involved the development of a unique three way collaboration between an academic research organisation (Department of Town and Regional Planning at the University of Sheffield), a private sector partner (HQN Ltd) and a learned society (Housing Studies Association). The HSA enabled access to a number of academic and practitioner networks from which to draw source academic material and research outputs, and provided a free place for the researcher at its annual conference as well as involvement in several other events.
Start Year 2013
 
Description An Ageing Society - Evidence issue 3 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 3 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
URL http://www.hqnetwork.co.uk/evidence
 
Description Equalities - Evidence issue 7 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 7 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
URL http://www.hqnetwork.co.uk/evidence
 
Description Going Green - Evidence issue 1 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 1 of the Evidence newsletter: the latest housing research and analysis - in plain English

Informal contact from readers.
Year(s) Of Engagement Activity 2013
URL http://hqnetwork.org.uk/evidence
 
Description Going Local - Evidence issue 8 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 8 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2014
URL http://www.hqnetwork.co.uk/evidence
 
Description Homelessness - Evidence issue 2 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 2 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
URL http://hqnetwork.org.uk/evidence
 
Description Private Rented Sector - Evidence issue 6 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 6 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
 
Description Social Value - Evidence issue 5 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Policymakers/politicians
Results and Impact Issue 5 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
URL http://www.hqnetwork.co.uk/evidence
 
Description Welfare - Evidence issue 4 
Form Of Engagement Activity A magazine, newsletter or online publication
Part Of Official Scheme? No
Geographic Reach National
Primary Audience Professional Practitioners
Results and Impact Issue 4 of the Evidence newsletter: the latest housing research and analysis - in plain English
Year(s) Of Engagement Activity 2013
URL http://www.hqnetwork.co.uk/evidence