Equality, Diversity, and Inclusion at Work: Drivers, Initiatives, and the Future

Lead Research Organisation: Aston University
Department Name: Aston Business School

Abstract

Equality, diversity, and inclusion (relating to concerns such as age, disability, marital status/civil partnership, maternity/pregnancy, race, religion/belief, sex, sexual orientation, and transgender status; henceforward EDI) are moving up on the agenda of organisations. Even so, inequality, discrimination, and unfair treatment still exist in the workplace (Greene & Kirton, 2010). This poses a particular challenge to public sector organisations which must now, as a result of new legislation, have 'due regard to the need to eliminate unlawful discrimination, advance equality of opportunity and foster good relations' (Equality Act 2010). This is also relevant to organisations in the private sector which in recent years have become more concerned with embedding EDI in the workplace, be it in the hope of harnessing EDI for organisational effectiveness and innovation or simply to avoid costs and damaged reputation resulting from lost discrimination lawsuits (Ely & Thomas, 2001).

Factors impeding the successful implementation of EDI initiatives in the workplace are manifold. Research suggests that progress has been slow because there is little critical reflection about what drives these initiatives, overlooking that the key actors, such as employers, equality bodies, unions, and disadvantaged demographic groups, often have different standpoints and influence in shaping the agenda on EDI at work (Greene & Kirton, 2010; Noon, 2007; Özbilgin & Tatli, 2011). Other research points to inclusive findings across studies assessing the effectiveness of EDI initiatives (Avery & McKay, 2010; Guillaume et al., 2013; King et al., 2010, van Knippenberg et al., 2013). Moreover, there is evidence that what works in one context (e.g., country, industry, organisational type) and at a particular level (e.g., individual, team, and organisation) might not in another (Joshi et al., 2011).

Adopting a mixed-method approach and scrutinising a novel multi-level framework which integrates knowledge drawn from Work and Organisational Psychologists, Organisational Behaviour, Human Resource Management, and other social sciences and humanities in innovative ways (Guillaume et al., 2014), the seminar series will give voice to the key actors in the field of EDI at work and offer a platform for critical exploration of their standpoints and rigorous investigation into the conditions of and reasons for success and failure of EDI initiatives in the workplace at different levels of analysis and across a range of settings. In line with this framework and the extant literature on EDI at work (King et al., 2012; Nishii & Mayer, 2009; Shen et al., 2009; Özbilgin & Tatli, 2011; Otaye, 2013; Shore et al., 2011), the seminar series will critically reflect about the drivers of EDI initiatives at work, such as the legal, moral, and business case and their implications for embedding EDI at work (Seminar 1). There will also be a rigorous investigation into the role of organisational strategy, policies, climate, culture (Seminar 2), EDI practices, such as selection, assessment, pay, promotion, and training (Seminar 3), and leadership (Seminar 4) in embedding EDI in the workplace. Moreover, methods to evaluate the impact of these initiatives will be critically explored (Seminar 5). Future trends and challenges as well as ways forward to address these will also be identified by instigating a dialogue with and between the key actors in the field of EDI at work during an 'unconference', an innovative format where the participants set the agenda (Seminar 6), and a panel discussion with 'Question Time' (Seminar 7).

We intend to disseminate the results of the seminar series in high impact publications, facilitate the development of early career researchers, apply for further national and European funding, and build a network of EDI specialists that exchanges and co-produces impactful knowledge and solutions in the field of EDI at work.

Planned Impact

Beneficiaries and Users

Beneficiaries will be key actors in the field of EDI at work, such as statutory equality bodies, public and private sector organisations, trade unions, and disadvantaged demographic groups (Özbilgin & Tatli, 2011) as well as society at large.

The need for the seminar series grows out of the on-going debate between key actors in the field of EDI (Guillaume et al., 2013, 2014; Özbilgin & Tatli, 2011) and was echoed in a series of events in which the PI and CIs as well as the collaboration partner of this proposal have been involved over the last couple of months. These events included for instance two workshops as part of the launch of a Journal of Occupational and Organizational Psychology special issue on 'Getting diversity at work to work' that were sponsored by the Diversity and Inclusion at Work Group of the Division of Occupational Psychology of the British Psychological Society and Aston University, a one day workshop on diversity in football hosted by Kick It Out and The Work Foundation (TWF), and a roundtable discussion on the challenges and areas of good practice in EDI management organised by TWF. Participants were practitioners, representatives, and senior leaders from a broad range of public and private sector organisations, professional statutory equality bodies, trade unions, and consultancies such as:

Ministry of Defence
Ministry of Justice
House of Commons
College of Policing
NHS Employers
The NHS Leadership Academy
PricewaterhouseCoopers
Barclays
Nestle
Hewlett-Packard
Leadership Foundation for Higher Education
Equality Change Unit
Kick it Out

(See letter of support from TWF for more)

They all expressed a strong interest in critically reflecting about the drivers (legal, moral, and business case) for EDI, learning more about EDI initiatives that work and embedding them in the workplace, co-producing knowledge and solutions in this area, informing and shaping policymaking and future legislation, and any further activities by an 'EDI at work network'.

While all key actors in the field of EDI in the UK and beyond are likely to profit from the seminar series through the dissemination of findings in publications and the access to discussions and material posted on a dedicated website, it will be in particular the participants of our earlier events who strongly informed the proposed topics of the seminars and those attending that will benefit most directly.

Impact

Key actors in the field of EDI will profit directly from the series by gaining a deeper understanding of the drivers of EDI (e.g. legislation, economic, and moral concerns) and the motivations of the key actors in the field, and learn about the effectiveness of a wide range of EDI initiatives, how to measure their impact, and how to embed them successfully in the workplace. They will further get the opportunity to discuss current challenges and future trends, share good practices, network, and take part in the co-production of new knowledge and solutions.

In line with recent research, we expect that a more indirect outcome of the series will be the creation of more inclusive and fair working environments with better social relations between actors in organisations through the more effective embedding of EDI in the workplace (Guillaume et al., 2013, 2014). This research further suggests that this might not only lead to a further reduction of discrimination against and more inclusion of disadvantaged groups across all levels of the organisational hierarchy, but also to greater social cohesion in the workplace and beyond, and facilitate innovation and organisational effectiveness.

The seminar series further intends to inform and shape policymaking and future legislation by offering a platform to all key actors in the field of EDI to critically reflect about the key drivers of EDI, identify future challenges and trends, and debate innovative ways forward (Özbilgin & Tatli, 2011).

Publications

10 25 50
 
Description The overarching aims of the research funded by this grant were 1) to build a network of academics and practitioners who are concerned with addressing key issues in the area of equality, diversity and inclusion in the workplace (EDI); 2) to review the current state of the science in this area and identify practical lessons for practitioners; 3) to identify new avenues for future research in the field of EDI; 4) and to build increased research capability in this field. These aims were achieved though the following:

1) We organized seven seminars featuring renowned national and international academics and practitioners, attracting established academics, early career researchers, PhD students, and key actors in the field, such as representatives from public and private sector organisations, equality bodies, unions, and disadvantaged demographic groups. The events were designed to ensure participants had ample time to interact. We have also set up a webpage to facilitate interaction. The network has grown steadily and meanwhile has over seventy-five members.

2) The seminars included presentations from academics and practitioners about the latest developments in the field of EDI. This was followed by discussions with the participants during which the validity and practical utility of the research and current practices were explored to determine how lessons learned might translate into practice. In parallel, we reviewed the current state of the science in the field of EDI, provided a theoretical integration of the findings, and identified practical implications which have since been published in a journal of international significance and made available as Open Access to allow practitioners and researchers to benefit and learn from the findings (Guillaume, Dawson, Otaye-Ebede, Woods, & West 2017). We have also transformed the webpage accompanying the seminar series into a research exchange platform that translates latest research findings in EDI into implementable actions through summaries of relevant research for practitioners, case studies, further readings and practical tips.

3) In each of the seminars, but particularly during the last one which took the form of an 'unconference', participants identified avenues for future research in the field of EDI. The key findings from these discussions highlighted what has been learned how and when EDI has a positive effect on work related outcomes and the areas where our understanding as to how we can ensure effective EDI in the work place is still limited. Specifically, it became clear that we need to move on from individual EDI initiatives with questionable effects to actions at the organisational level that make a real difference.

4) The seminar series increased research capability in several ways. Several PhD students and postgraduate students with an interest in EDI took part in the seminar series; two PhD students have since been funded by one of the institutions involved in this grant. Several collaborations between academics and practitioners were also formed during the seminar series leading to several publications in academic and practitioner outlets (these are listed below).

References

Guillaume, Y. R. F., Dawson, J. F., Otaye-Ebede, L., Woods, S. A., & West, M. A. (2017). Harnessing demographic differences in organizations: What moderates the effects of workplace diversity? Journal of Organizational Behavior, 38(2), 276-303. http://dx.doi.org/10.1002/job.2040

Guillaume, Y. R. F. (2018). Managing work group diversity. In T. Cornish & T. Calvard (Eds.; pp. 160-178), The Psychology of Ethnicity in Organisations. London: Palgrave.

Lindsey, A. P., Avery, D. R., Dawson, J. F., & King, E. B. (2017). Investigating why and for whom management ethnic representativeness influences interpersonal mistreatment in the workplace. Journal of Applied Psychology. 102(11), 1545-1563. http://dx.doi.org/10.1037/apl0000238

West, M. A., Dawson, J. F., & Kaur, M. (2015). Making the difference. Diversity and inclusion in the NHS. The King's Fund.

Lilian Otaye-Ebede (2018) Employees' perception of diversity management practices: scale development and validation, European Journal of Work and Organizational Psychology, DOI: 10.1080/1359432X.2018.1477130
Exploitation Route The research seminar series lead to several collaborations between members of the grant holding team and academics (Lindsey, Avery, Dawson, & King, in press; Guillaume, forthcoming) and between academics and practitioners (West, Dawson, & Kaur, 2015) addressing some of the unanswered questions in the field of EDI identified by the seminar series. A national report for the NHS and published by The King's Fund (West, Dawson, & Kaur, 2015) has had a significant influence on strategy in relation to EDI in the NHS. Dr Lilian Otaye aims to work with the Chartered Institute of Personnel and Development to write and publish a White Paper on the key findings of the seminar series. Professor Yves Guillaume is working with two of his PhD students, whose research is informed by findings of the seminar series, to publish their work in reputable journals and relevant practitioner outlets.

Findings from the seminar series also informed EDI initiatives in the NHS. Professor Michael West has provided advice to the NHS on how inclusive leadership training can be built into their leadership development programmes within all NHS organisations nationally (https://improvement.nhs.uk/resources/culture/) and Professor Jeremy Dawson has provided advice on both data collection and reporting for the new NHS Workforce Race Equality Standard (WRES) (https://www.england.nhs.uk/about/equality/equality-hub/equality-standard/ ). Professor Dawson has also just won a grant from NHS England to evaluate the implementation of the WRES in its first two years, which is due to be completed by March 2018.

We further aim to turn the knowledge transfer platform into a community of practice which keeps members informed about the latest developments in the field of EDI and providing them with the opportunity to engage with, and learn from each other. The knowledge transfer platform web page has been designed to assist this process, by including both resources and discussion boards relevant to practitioners. This might ultimately lead to the publication of an evidence-based book on EDI that is accessible to practitioners.
Sectors Communities and Social Services/Policy,Education,Financial Services, and Management Consultancy,Healthcare,Government, Democracy and Justice,Other

 
Description Findings from the seminar series informed EDI initiatives in the NHS. Professor Michael West has provided advice to the NHS on how inclusive leadership training can be built into their leadership development programmes within all NHS organisations nationally (https://improvement.nhs.uk/resources/culture/) and Professor Jeremy Dawson has provided advice on both data collection and reporting for the new NHS Workforce Race Equality Standard (WRES) (https://www.england.nhs.uk/about/equality/equality-hub/equality-standard/ ). Professor Dawson has won a grant from NHS England to evaluate the implementation of the WRES in its first two years. The knowledge exchange platform (https://workplaceedi.com) has now been officially launched providing resources (such as case studies, research summaries, evidenced based practices guides) with the aim to facilitate manager understanding of relevant research and facilitating the implementation of evidence based practices.
First Year Of Impact 2017
Sector Healthcare
Impact Types Policy & public services

 
Description Advice on both data collection and reporting for the new NHS Workforce Race Equality Standard (WRES)
Geographic Reach National 
Policy Influence Type Participation in a guidance/advisory committee
URL https://www.england.nhs.uk/about/equality/equality-hub/equality-standard/
 
Description Advice to the NHS on how inclusive leadership training can be built into their leadership development programmes within all NHS organisations nationally
Geographic Reach National 
Policy Influence Type Influenced training of practitioners or researchers
URL https://improvement.nhs.uk/resources/culture/
 
Description Knowledge transfer platform I
Amount £3,000 (GBP)
Organisation University of Sheffield 
Sector Academic/University
Country United Kingdom
Start 01/2019 
End 01/2019
 
Description Knowledge transfer platform II
Amount £3,000 (GBP)
Organisation Lancaster University 
Sector Academic/University
Country United Kingdom
Start 01/2019 
End 01/2019
 
Description Knowledge transfer platform III
Amount £3,000 (GBP)
Organisation University of Liverpool 
Sector Academic/University
Country United Kingdom
Start 02/2019 
End 02/2019
 
Description Knowledge transfer platform IIII
Amount £3,000 (GBP)
Organisation NHS England 
Sector Public
Country United Kingdom
Start 02/2019 
End 02/2019
 
Description The Dean's Scholarship - Aston Business School
Amount £51,000 (GBP)
Organisation Aston University 
Sector Academic/University
Country United Kingdom
Start 10/2015 
End 09/2018