The Trust Map
Lead Research Organisation:
University of Nottingham
Department Name: Sch of Cultures, Languages & Area Studie
Abstract
The proposed research project is based on the premise that trust and empathy underpin social equality, and a lack of trust can lead to social exclusion and issues in power dynamics. Although digital use (as a whole) has increased in the UK, this usage may not ameliorate social inequality or alter community disconnection. In fact, some attempts at digital inclusion may actually lead to greater social exclusion and alienation. As noted by Helsper (2012), digital and social inclusion are impacted by social, cultural and psychological factors, such as power and trust, alongside issues of access, motivation and confidence. Ten years ago, the Joseph Rowntree Foundation (2004) produced a report on power and the co-production of community trust in investigations of the digital divide. It suggested that digital resources are powerful tools that can aid in the reparative process of community building and reconnection. Ten years on, research has examined these issues separately, but no research has drawn all of the strands together, addressing the development of, and relations between, power, (mis)trust, empathy and exclusion/inclusion. This novel and timely research project examines the ways that trust (and legacies of mistrust) can lead to social exclusion and power imbalances within minority communities (broadly defined) impacted by digital exclusion in the UK. It does this by using: i) large-scale data analysis of the relation between digital inclusion and empowerment; ii) localized and sustained community-centred activities to investigate the links between digital disempowerment, social exclusion and trust; iii) ethnographic fieldwork and community focus groups to map trust and power offline and online; and iv) participatory community interaction along with the design and implementation of innovative hyper-local technologies to gather and visualise real-time data on community trust. Pilot groups will be consulted on the design of these technologies and, again, before they are deployed to community test sites for evaluation. The final product of these exchanges and data collection is the design of a 'Trust Map'--digital visualization prototype of trust. By investigating the interplay between trust, power, empathic behaviour between communities and social (in)equality, the project tests the transformational potential of online resources or tools for mitigating social injustice. While the project will map community trust between members and toward structures of authority, it will also map the next 'turn' in digital social research (Jankowski 2007); not just the creation of new technology to increase digital use and access to social services (Digital Inclusion Team 2007), but novel solutions to social problems through the use of digital engagement. This aspect of 'digital' as power is a significant one as digital currency becomes less of a choice and more a necessity in order to exist as an engaged and active citizen, in terms of government interaction and access to public services (Lips 2013). Digital inclusion, within the Trust Map, entails more than just increasing digital access and use--it is about communities, power and the potential for societal change.
Planned Impact
Results from the research will have significant immediate and long term impact on the Borough of Haringey and its residents. The community engagement and intensive fieldwork in Haringey has the potential to ameliorate feelings of mistrust and enable residents to exercise their power within the community. To that end, the project will directly impact community relations and cohesion through the use of digital technologies. Such improvements could serve as a model for other regions in the UK where citizens are affected by disconnection, alienation and digital disempowerment.
National policy-makers, local authorities, charities and cultural groups will benefit from the protocols of the project and the creation of The Trust Map, potentially using the map to better target their initiatives and community activities. Use of this tool could also improve the quality of life for the general public by offering tools and technologies that would allow service providers a greater understanding of the trust and power dynamics at play within the community, thereby, increasing the effectiveness of their service delivery.
Community citizens/users will actively participate in the co-design of technologies, allowing them to contribute their knowledge and histories to the reparation of community relations and the increase in community cohesion. By reducing digital disempowerment through situated technologies, the proposed research will also increase the potential for community members to contribute to digital enterprise and engage in citizenship activities that depend upon digital use or currency. Utilising digital tools to discuss community (mis)trust and questions of power will inform policy debates on public services, the authority and responsibility of the state and the future equality of all UK citizens.
By investigating good practice for working through issues of trust, empathy and power in online environments, the proposed research will advance efforts of researchers, stakeholders, third sector and other providers to create more equitable and supportive digital services. Establishing and spreading best practice in terms of working with communities and hard to reach populations will advance attempts by researchers to work within these communities and develop more novel participatory design technologies for community use. In addition to informing use, the proposed research also advances a more solid understanding of the role of society and culture in shaping how communities use digital technologies, and how these same technologies can be used to mitigate social and cultural concerns within communities.
National policy-makers, local authorities, charities and cultural groups will benefit from the protocols of the project and the creation of The Trust Map, potentially using the map to better target their initiatives and community activities. Use of this tool could also improve the quality of life for the general public by offering tools and technologies that would allow service providers a greater understanding of the trust and power dynamics at play within the community, thereby, increasing the effectiveness of their service delivery.
Community citizens/users will actively participate in the co-design of technologies, allowing them to contribute their knowledge and histories to the reparation of community relations and the increase in community cohesion. By reducing digital disempowerment through situated technologies, the proposed research will also increase the potential for community members to contribute to digital enterprise and engage in citizenship activities that depend upon digital use or currency. Utilising digital tools to discuss community (mis)trust and questions of power will inform policy debates on public services, the authority and responsibility of the state and the future equality of all UK citizens.
By investigating good practice for working through issues of trust, empathy and power in online environments, the proposed research will advance efforts of researchers, stakeholders, third sector and other providers to create more equitable and supportive digital services. Establishing and spreading best practice in terms of working with communities and hard to reach populations will advance attempts by researchers to work within these communities and develop more novel participatory design technologies for community use. In addition to informing use, the proposed research also advances a more solid understanding of the role of society and culture in shaping how communities use digital technologies, and how these same technologies can be used to mitigate social and cultural concerns within communities.
Publications
Clarke R
(2019)
Socio-materiality of trust: co-design with a resource limited community organisation
in CoDesign
Wilkinson C
(2019)
In participatory budgeting we trust? Fairness, tactics and (in)accessibility in participatory governance
in Local Government Studies
Description | Project team members have embarked on a sophisticated process of mapping processes of trust and the loss of trust within minority communities in the UK impacted by high levels of digital and social exclusion. Given the importance of participation and active citizenry, our findings suggest that trust, mistrust and the loss of trust play a significant role in the uptake and continued participation of various communities in decision-making processes. Rather than seek out more engagement opportunities, the team has signalled the need for more sustained and deliberate examination into histories, relationships between entities and the failure of past democratic (and participatory) processes. With our matierial in hand, community organisations can now begin to understand their role as bridge actors in communities impacted by mistrust between communities and authority figures. While support services and organisations can now begin to recognise the importance of treating trust not as a single "thing" to obtain, but as a negotiated process always in flux and under threat/challenge. |
Exploitation Route | More work needs to be done to take forward our understanding of process and apply it to technological tools, support platforms and systems. While it is clear that trust in technology has become a significant research area, there is a lack of information that links trust with power and explores this from the perspective of minority communities (something that our research shows is not prioritised in the UK). Going forward, policymakers will be able to use our research to jump start investigations into trust, race, power, technology and democracy that include assessments and critiques of democratic processes. Researchers engaged in future work on communities, inclusion, community trust, democratic and participatory processes and power will be able to use this research to help them conceptualise time and the continued work needed to repair relationships and encourage new ways of collaborating with community groups. Trust plays a key role here--as does the entire spectrum of trust--and will need to be carefully understood in multiple contexts and situations, including security, transparency and governance. |
Sectors | Aerospace Defence and Marine Communities and Social Services/Policy Creative Economy Digital/Communication/Information Technologies (including Software) Education Healthcare Government Democracy and Justice Culture Heritage Museums and Collections Security and Diplomacy |
Description | Findings from some of our early research with the research community engaged in participatory research or projects were relayed to researchers, practitioners, planners and others engaged in participatory research at a national event in Durham. Assessment of the reach of that event and its impact reveal that attendees (and the additional members of networks who were not in attendance) have now re-considered their practice, their community engagement and partnerships and the ways that trust may fray sets of relationships, reach and impact of their work and partnerships. For many, they have begun re-thinking their community work and their policies, including ethics. In addition to this, close work with communities in London and Hoy have enabled community activists and organisers to ask critical questions about inclusion, participation, power and the uses of technology in deliberative processes. Conversations with governmental agencies and support organisations has highlighted the importance of trust and power and the mechanisms through which relationships may need repairing and strengthening before any project or initiative can be advanced. We have also been able to help shape additional conversations around the use and impact of community researchers and their needs. This work, funded through the Catalyst Fund within AHRC's Connected Communities, is leading to direct training and guidelines for teams and community members who might be interested in exploring additional research possibilities by assembling or employing community researchers. |
Sector | Communities and Social Services/Policy,Creative Economy,Education,Healthcare,Government, Democracy and Justice,Culture, Heritage, Museums and Collections,Security and Diplomacy |
Impact Types | Cultural Societal Policy & public services |
Description | DCLG Consultation |
Geographic Reach | National |
Policy Influence Type | Participation in a guidance/advisory committee |
Description | Home Office Consultation |
Geographic Reach | National |
Policy Influence Type | Contribution to a national consultation/review |
Description | Participation in a Policy workshop with Dstl |
Geographic Reach | National |
Policy Influence Type | Influenced training of practitioners or researchers |
Description | Race Disparity Audit Consultation |
Geographic Reach | National |
Policy Influence Type | Contribution to a national consultation/review |
Description | Runnymede |
Geographic Reach | National |
Policy Influence Type | Participation in a guidance/advisory committee |
Description | Science & Security Policy Workshop - Organised by PaCCS and Dstl |
Geographic Reach | National |
Policy Influence Type | Implementation circular/rapid advice/letter to e.g. Ministry of Health |
Description | Social Integration Consultation |
Geographic Reach | National |
Policy Influence Type | Implementation circular/rapid advice/letter to e.g. Ministry of Health |
Description | The Social Impact of Digital Technologies in Cities Workshop/Consultation |
Geographic Reach | National |
Policy Influence Type | Participation in a guidance/advisory committee |
Description | Connected Communities Catalyst Fund |
Amount | £5,000 (GBP) |
Organisation | Arts & Humanities Research Council (AHRC) |
Sector | Public |
Country | United Kingdom |
Start | 03/2017 |
Description | Dot.rural partnership |
Organisation | Research Councils UK (RCUK) |
Department | dot.rural |
Country | United Kingdom |
Sector | Academic/University |
PI Contribution | During this partnership, I was able to provide dot.rural with access to new research teams working on empathy and to link more humanities and social science work on trust to the trust community working within digital economy at Aberdeen. |
Collaborator Contribution | Dot.rural provided monetary and administrative support to the project, enabling the team to have office space and access to other services, in addition to enabling the project to participate in UK wide activities and digital economy discussions as a 'legacy project' affiliated with one of the RCUK funded digital economy hubs. |
Impact | We have produced two team reports on ubiquitous systems and the taxonomy of trust. We are also in the process of submitting a journal article on digital policy implementation and evaluation of tools for minority communities in the UK. |
Start Year | 2014 |
Description | Durham County |
Organisation | Durham County Council |
Country | United Kingdom |
Sector | Public |
PI Contribution | We have conducted interviews and engaged in observations of participatory budgeting activities in the county and have engaged in meetings and collaboration-building activities with the organisers. |
Collaborator Contribution | Our partners have met with us and helped to facilitate the process of reaching various participants involved in the planning and implementation of the participatory budgeting initiative. |
Impact | We are currently preparing a research paper on the findings from this initial work. |
Start Year | 2014 |
Description | Glasgow Life |
Organisation | Glasgow Life |
Country | United Kingdom |
Sector | Charity/Non Profit |
PI Contribution | This partnership was enacted to consider the relationships between Glasgow Life, their employees and minority community organisations based in Glasgow. Through continued consultation, analysis of data and exchanges, the research team has been able to provide context, feedback and crucial planning to Glasgow Life's evaluation and commissioning process. This work has enabled new work (not funded by the grant) centred on the creation of new race and equality impact tools. |
Collaborator Contribution | Glasgow Life has provided staff time, access to resources, access to staff, access to facilities and guidance on their internal and external processes and policies. |
Impact | This collaboration involves Glasgow Life staff who work on equality and diversity, cultural services and policy, in addition to the research team whose specialisms include social inequality, race studies, politics, rights and justice. It is anticipated that the outcome of this work will be a report for Glasgow Life. |
Start Year | 2014 |
Description | Haringey Council |
Organisation | Haringey Council |
Country | United Kingdom |
Sector | Public |
PI Contribution | This collaboration has emerged through our shared interests in understanding the formation and loss of trust in minority communities impacted by digital and social exclusion. The team is working collaboratively with the council and its partners to gather important observations within the community about interpersonal trust and trust with various 'officials'. |
Collaborator Contribution | Our partners have provided information/data about their policies and plans, as well as access to various community groups and initiatives. |
Impact | At present, we have only just begun our data collection and fieldwork. Future work will include journal articles, reports, briefings and other items. |
Start Year | 2014 |
Description | Island of Hoy Development Trust |
Organisation | Holy Island Partnership |
Country | United Kingdom |
Sector | Charity/Non Profit |
PI Contribution | Our team has begun working with the Island of Hoy Development Trust to identify various aspects of trust that may impact community cohesion, community participation and resiliency. |
Collaborator Contribution | The Island of Hoy Development Trust provides guidance on island processes and facilitates on-going interaction with community groups and island residents. |
Impact | No outcomes or outputs, yet, as we are at an early stage of data collecting. |
Start Year | 2014 |
Description | AHRC GCRF Workshop |
Form Of Engagement Activity | A formal working group, expert panel or dialogue |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Public/other audiences |
Results and Impact | AHRC convened a series of workshops after an international GCRF launch event hosted at the British Library. The PI was named and participated in the event as a chair and was then asked to join a working group that has now produced substantial guidance, information, case studies and recommendations for those researchers involved in GCRF activities. The initial workshop drew about 30 participants. The outputs from this work will be made publicly available on the website for AHRC's Translating Cultures theme. The Trust Map was presented at this project and trust/mistrust and the fraying of trust discussed as a possible constitutive part of the research process in unequal power relationships amongst teams from various sectors. Conversation continued about how best to support, learn and engage in work that works to mitigate the impact from these hierarchies and legacies. |
Year(s) Of Engagement Activity | 2017 |
Description | British HCI |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | This was a panel talk at the University of Lincoln at the British HCI conference. The talk sparked a vigorous question and answer session that was also captured in twitter feeds linked to the conference. |
Year(s) Of Engagement Activity | 2015 |
Description | Citizen Participation Network |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Public/other audiences |
Results and Impact | In 2014 and 2015, we participated in a series of workshops and events arranged by the Citizen Participation Network, a 600 member organisation comprising academics, policy makers, citizens and practitioners broadly working in the areas of citizen participation and collaborative policymaking. |
Year(s) Of Engagement Activity | 2014,2015 |
Description | Connected Communities conference (CCN+ Network: Citizen-D: Rethinking Citizenship in the Digital Age - Leeds) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | One of the project partners attended this events organised and sponsored by the RCUK cross-council programme, Connected Communities. |
Year(s) Of Engagement Activity | 2015 |
Description | Connecting Communities: PASAR International Conference |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Public/other audiences |
Results and Impact | In 2017, the ESRC funded Participatory Arts and Social Action Research project hosted a conference looking at how participatory and creative research methods create a space for exploring, sharing and documenting processes of belonging and place-making that are crucial to understanding migration, citizenship and belonging. It brought together academics from a range of social science, humanities and arts disciplines including sociology, social policy and applied theatre, alongside policymakers, artists and practitioners (including in migration, families, arts and performance) to exchange knowledge on related fields of research and the use of participatory arts methodologies to explore broader sociological and policy issues. |
Year(s) Of Engagement Activity | 2017 |
Description | Digital Personhood and EMoTICON Network Conference |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | Two established networks of professional practitioners, researchers and postgraduates met to exchange information about on-going projects, co-produce new ideas and make links, as well as form a list of priority funding recommendations that could be passed on to ESRC and EPSRC. |
Year(s) Of Engagement Activity | 2015,2016 |
Description | Empathy conference (Prague) |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | About 100 people from various sectors, organisations and agencies gathered to exchange information and knowledge about empathy. A group of researchers from the EMoTICON projects, including the PI and a co-I of this project, attended. The PI presented research on the project as part of a panel on empathy in online environments and participated in a question and discussion with the conference attendees; some of whom reported their interest in participating in the project, their change in views and their desire for more information as the project advances. |
Year(s) Of Engagement Activity | 2014 |
Description | Festival of Social Science - Who do you trust? |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | Local |
Primary Audience | Public/other audiences |
Results and Impact | 60 general members of the community gathered to listen to a talk and participate in a workshop on forming, losing and repairing trust in society. Through activities in teams, the audience worked through a set of guided questions and then engaged in an intense period of questions and discussion with the research team. The session organisers reported increased awareness of the topic amongst participants and a greater clarity of the role of trust within society than before the workshop. |
Year(s) Of Engagement Activity | 2014 |
Description | Kick off event (London) |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | A launch event was hosted by Dstl in conjunction with ESRC to announce the start of the projects commissioned under the Empathy and Trust in Online Environments call. This event brought together project partners and research teams, along with representatives from the Home Office, DCLG and other government agencies. |
Year(s) Of Engagement Activity | 2014 |
Description | Meeting with the ESRC IAA funded Participatory Research Hub |
Form Of Engagement Activity | A formal working group, expert panel or dialogue |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Other audiences |
Results and Impact | During 2014, one of the research team engaged in substantive meetings with investigators involved in the research hub at Durham University. These led to improved understanding of project goals. |
Year(s) Of Engagement Activity | 2014 |
Description | Newton Conference (Brazil) |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Professional Practitioners |
Results and Impact | In May 2016, Wilkinson presented a talk, "Urban dialogues: Creating inclusive urban spaces in uncertain global times", in Brazil at a meeting sponsored by the Newton Fund that included 30 researchers from Brazil and the UK. Wilkinson discussed the project's aims and goals. |
Year(s) Of Engagement Activity | 2016 |
Description | Participatory Budgeting Unconference (Birmingham) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Public/other audiences |
Results and Impact | This was a conference organised by the Participatory Budgeting network that brings together interested citizens, agencies and other sectors interested in participatory democracy. |
Year(s) Of Engagement Activity | 2015 |
Description | Personal Data and Trust Network |
Form Of Engagement Activity | A formal working group, expert panel or dialogue |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Industry/Business |
Results and Impact | The Personal Data and Trust Network is a network brought together under the multi-agency Digital Catapult. Its goals are to bring together industry, the public sector, funders, researchers, innovators and government agencies in order to create protocols, tools and recommendations around trust and personal data in the UK. The network has ambitious aims to create and influence policy, share best practice, innovate ethically and co-produce shared platforms. Meetings are held throughout the year with specific networking and influencing activities. |
Year(s) Of Engagement Activity | 2014,2015,2016 |
Description | Political Participation Conference (London) |
Form Of Engagement Activity | A talk or presentation |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Public/other audiences |
Results and Impact | Catherine Wilkinson (Durham) was invited to organise a session at How to Do It: Creating Bottom Up Political Participation Conference at King's College that was targeted at academics, activists and community groups. Wilkinson's session on participatory budgeting included one of the project partners from the NE of England. |
Year(s) Of Engagement Activity | 2016 |
Description | Postgraduate Event (EMoTICON and Digital Personhood Conference - Leeds) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Postgraduate students |
Results and Impact | 15 postgraduates from across the UK participated in an postgraduate training event organised by members of the research team during the EMoTICON and Digital Personhood conference in Leeds. This brought together future leaders in the field to discuss challenges to research into trust and empathy in online environments. Another gathering took place in 2016 that expanded on the initial meeting. |
Year(s) Of Engagement Activity | 2015,2016 |
Description | Research Networking Event (University of Edinburgh and La Salle University) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | Wilkinson (Durham) gave a talk at a July 2016 workshop funded by the Newton Fund, organised by the University of Edinburgh and La Salle University and involving 30 researchers from the UK and Mexico who went through a competitive screening process. Wilkinson discussed trust in participatory budgeting processes. |
Year(s) Of Engagement Activity | 2016 |
Description | Third sector meeting (Big Local - London) |
Form Of Engagement Activity | A formal working group, expert panel or dialogue |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Public/other audiences |
Results and Impact | In 2015 and 2016, the research team began having talks, seeking advice and commenting on reports from Big Local, a £196m funded initiative led by Local Trust and Big Lottery to enable communities to make their areas better. |
Year(s) Of Engagement Activity | 2015,2016 |
Description | Third sector meeting (Involve - London) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Policymakers/politicians |
Results and Impact | In 2014 and 2015, the research team began having high-level meetings with members of Involve, a think tank and charity specialising in public participation. These interactions have led to further consultation and development work on our shared interests of empowerment and inclusive public practices. |
Year(s) Of Engagement Activity | 2014,2015 |
Description | Trust and Mistrust Workshop |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Public/other audiences |
Results and Impact | The Trust Map team cosponsored a Trust and Mistrust in Participatory Research event with the Participatory Hub (Durham University) and the EMoTICON Network. The event drew more then 60 people to a half-day gathering where the project team, keynote speakers, other researchers and supporters of the Participatory Hub came together to share project ideas, facilitate exchanges and consider future outputs--such as a conference. The Trust Map team plans to follow this on with more a larger conference and publication. The materials from the workshop were circulated extensively to various networks--including hundreds who were not in attendance. |
Year(s) Of Engagement Activity | 2017 |
Description | Trust: European Research Co-creating Resilient Communities |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | International |
Primary Audience | Other audiences |
Results and Impact | This was a large gathering of researchers, policymakers and stakeholders in Europe brought together to consider the role of trust in European communities, as part of the Horizon 2020 programme of activities. The two-day event offered space to develop common ground around the issue of trust while also enabling collaboration-building for future funding initiatives. |
Year(s) Of Engagement Activity | 2015 |
Description | UK Network for Participatory Research |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | National |
Primary Audience | Professional Practitioners |
Results and Impact | Members from the research team attended events in the UK held by the UK Network for Participatory Research. |
Year(s) Of Engagement Activity | 2014 |
Description | University Visit (Aberdeen) |
Form Of Engagement Activity | Participation in an activity, workshop or similar |
Part Of Official Scheme? | No |
Geographic Reach | Regional |
Primary Audience | Other audiences |
Results and Impact | A guest speaker from Vox Box was brought to the University of Aberdeen by one of the project team members to discuss cross-project aims, plan for potential future work and give a talk, attended by more than 30 people. |
Year(s) Of Engagement Activity | 2015 |